Jessup Auto Plaza

I had a very nice buying experience recently. Especially due to Eddie Tamez. In general financing and all good as well. Look forward to brining my car back when it needs service. Especially due to Eddie Tamez. In general financing and all good as well. Look forward to brining my car back when it needs service. More

Stan is an asset to your dealership. He is very customer oriented. He took good care of me. He is very customer oriented. He took good care of me. More

Brandi took care of me from A to Z she vas very attentive , explaining any questions or doubts I had . She always makes me feel I’m at home and she’s one of many reasons why I always come back to Jessup ! , explaining any questions or doubts I had . She always makes me feel I’m at home and she’s one of many reasons why I always come back to Jessup ! Brandi thank you so much for all your effort your patience and experience ! Great woman ! More

They charged me for a diagnostic and didn’t even ask me if I would approve it or anything. They just did it and then expected me to pay money. then wouldn’t let me have my car until I gave them $190 for a if I would approve it or anything. They just did it and then expected me to pay money. then wouldn’t let me have my car until I gave them $190 for a diagnostic that I didn’t approve!!!!! More

It’s almost a pleasure to bring in a vehicle for service at Jessup, it’s so well handled. Yes, it’s actually a necessity, of course, but one that’s always well taken care of by a very competent service staf at Jessup, it’s so well handled. Yes, it’s actually a necessity, of course, but one that’s always well taken care of by a very competent service staff, from service desk to garage and back again. And, the valet travel service Jessup provides through Lyft and Uber makes it easy to accommodate in almost any circumstance. That, and the reasonable service rates, especially for regular service checks, means my primary vehicle has lasted far longer than I ever expected, and, frankly, I would likely stick with GMC in any case just to accommodate continuing service with Jessup. More

The app said 30- 1hr max on waiting . Took 4hrs. When I got there they told me 2hrs.. it actually took 4hrs. I was there from 8:30am-11:30am .. had I known I would have just gone for co Took 4hrs. When I got there they told me 2hrs.. it actually took 4hrs. I was there from 8:30am-11:30am .. had I known I would have just gone for coffee to kill time! More

My experience with this dealership was nothing but positive. Eduardo was nice, polite, helpful, and attentive as well as Richard. positive. Eduardo was nice, polite, helpful, and attentive as well as Richard. More

Excellent customer service. I feel comfortable purchasing with this dealership. I will continue to buy with them. I feel comfortable purchasing with this dealership. I will continue to buy with them. More

My experience was the best, second time I have purchased a vehicle here and Mario has always done an excellent job. Thank you, it was a pleasure. a vehicle here and Mario has always done an excellent job. Thank you, it was a pleasure. More

I recently purchased a 2025 Cadillac XT5. I was very happy with my old 2018 XT5 but I wanted a new one. David Anderson was great, very helpful, cheerful and easy to work with on details and q I was very happy with my old 2018 XT5 but I wanted a new one. David Anderson was great, very helpful, cheerful and easy to work with on details and questions about the new car. It has been a pleasure to deal with your people and your dealership. More