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Jessup Auto Plaza
Cathedral City, CA
823 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 823 reviews
March 11, 2018
Very easy, and no pressure Monica was a pleasure to work.with. She answered all questions and was very professional and knowledgeable about the vehicles. Would go to her for any Monica was a pleasure to work.with. She answered all questions and was very professional and knowledgeable about the vehicles. Would go to her for any further questions and know she would come through More
by Encore
Employees Worked With
Delas Vaughan, Leland Riker, Monica Morales
March 09, 2018
buen servicio me ayudaron a encontra el auto perfecto a un precio asequible y el servicio al cliente fue de lejos el mejor que he tenido. gracias a Monica y braulio me ayudaron a encontra el auto perfecto a un precio asequible y el servicio al cliente fue de lejos el mejor que he tenido. gracias a Monica y braulio por la ayuda. More
by Esperanza N.
March 07, 2018
Great customer service Very helpful and made shopping easy always making sure I was good Monica was always making sure I was comfortable and is very knowledgeable Thank yo Very helpful and made shopping easy always making sure I was good Monica was always making sure I was comfortable and is very knowledgeable Thank you Monica!! More
by Sal97
Employees Worked With
Monica Morales
March 06, 2018
Best experience ever This was by far the best car buying experience I have had! Brauilo, Monica, and Jose did an amazing job, the whole process was hassle free and easy. I This was by far the best car buying experience I have had! Brauilo, Monica, and Jose did an amazing job, the whole process was hassle free and easy. I knew what I wanted, they found it, picked it up then went above and beyond and deliver the car to me! I will be sending everyone their way. More
by Amandagb1989
March 04, 2018
Awesome People & Customer Service Customer service is GREAT and Patient!!! They talked & treated us like we’re long time friends... If every consider car shopping, we strongly recommen Customer service is GREAT and Patient!!! They talked & treated us like we’re long time friends... If every consider car shopping, we strongly recommend going there More
by MVH
Employees Worked With
Sales manager that night , Brian Noble, Leland Riker, Alex Ramirez, Alex Ramirez
March 02, 2018
Great experience Sales representative was extremely nice. Stuff was all Around friendly. Service department is taking longer then expected, but dealership customer Sales representative was extremely nice. Stuff was all Around friendly. Service department is taking longer then expected, but dealership customer service is great. Thumbs up. More
by Eternityrose1
February 26, 2018
Customer service specialist Sherry Downey is one fine service advisor who goes the distance in providing a great customer experience. Always eagerly reviewing your vehicle servic Sherry Downey is one fine service advisor who goes the distance in providing a great customer experience. Always eagerly reviewing your vehicle service needs and ready to recommend options for consideration, Sherry is friendly, outgoing and exudes competence as she goes about assuring the customer service experience. Recently my Buick needed service while awaiting scheduled body shop maintenance and Ruben Guzman worked with Sherry to insure that the service needs were met as they coordinated both needs to minimize the time the Buick was out of service which was well appreciated. More
by fyrjefe
February 13, 2018
Best employee The most knowledgeable, honest, dependable employee any company can have. She greets you with a sincere smiley greeting and directs you to the right d The most knowledgeable, honest, dependable employee any company can have. She greets you with a sincere smiley greeting and directs you to the right department and person you need to see. More
by MrQualitySpy1
Employees Worked With
Other Employees :
James IsBell, Brian Noble, Gordon Stewart, Raquel Garza
February 12, 2018
Great service Thank you Ralp for for all your help, im really happy with the Great work you did on my truck Great service, thank you again.! Thank you Ralp for for all your help, im really happy with the Great work you did on my truck Great service, thank you again.! More
by Arian13
Employees Worked With
Ralph Heraldez
February 05, 2018
Easy, straightforward deal, no BS I wasn't actually in the market for a new car, but they had one on their website with the exact options and colors that I had wanted with a HUGE disco I wasn't actually in the market for a new car, but they had one on their website with the exact options and colors that I had wanted with a HUGE discount, so I stopped in to see it. The salesman Michael Heinze was not pushy, got the car out for me and made the deal. Since I wasn't really in the market for a car, I took my time and he never walked away uninterested, but he also did not hover. I would return again. BTW, I bought a GMC, not a Buick, but GMC wasn't an option here. More
by GMCbuyer
Employees Worked With
Michael Heinze
