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Jessup Auto Plaza
Cathedral City, CA
1,561 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,561 reviews
October 29, 2024
Excellent customer service. Greeted as I walked into the dealership and I was thanked as I was leaving . Thank you Greeted as I walked into the dealership and I was thanked as I was leaving . Thank you More
by angelicagallegos847
Verified Customer
October 28, 2024
I shopped around and Carlos went the extra. Mile to get me what I wanted and more! They made everything super easy! Mile to get me what I wanted and more! They made everything super easy! More
by koketas
October 28, 2024
Sean is always the best part of my service experience. He gets things done and always communicates what’s happening. He gets things done and always communicates what’s happening. More
by JPFORFRIENDS23
October 28, 2024
The Jessup Service Department handled a complicated situation professionally and efficiently, the part I needed was on backorder for over a month but they kept me informed as to what was going on. Whic situation professionally and efficiently, the part I needed was on backorder for over a month but they kept me informed as to what was going on. Which is good because it isn't easy being without your car for 6 weeks! Anyway they did the repair the same day the part finally came in. More
by rustyaustin
October 28, 2024
Good service advisors and always going above and beyond for there customers, Melissa and the staff are awesome for there customers, Melissa and the staff are awesome More
by vallero132001
October 28, 2024
Watched the used car we wanted on the website, visited the Jessup lot and took it for a test drive with Mario. Quick and easy finance set up with Cesar. With the easy trade-in process, we left as happy the Jessup lot and took it for a test drive with Mario. Quick and easy finance set up with Cesar. With the easy trade-in process, we left as happy new car owners. We always recommend Jessup. More
by pdwillena
October 26, 2024
(People are very nice). I don’t want to set in the waiting room for 3 plus hours. I did not mind one hour but three is excessive. I can get faster service other places. I don’t want to set in the waiting room for 3 plus hours. I did not mind one hour but three is excessive. I can get faster service other places. More
by sherriwright724
Employees Worked With
October 26, 2024
Sean was very efficient and friendly. I love the uber service offered at this dealership. I love the uber service offered at this dealership. More
by dallas16
Employees Worked With
October 26, 2024
Stephanie Salazar and Mario Gutierrez were a great help! Also Kayla and two other gentlemen but can’t remember the names, were great! It was an emotional and exciting experience! Mahalo nui to everyone! Also Kayla and two other gentlemen but can’t remember the names, were great! It was an emotional and exciting experience! Mahalo nui to everyone! More
by ktolentino1997
Employees Worked With
Other Employees :
Stephanie Salazar and the gentlemen who had me sign paper work as well.
October 25, 2024
Thank you, had a great experience . Will definitely use Jessup dealer again. Also thanks for the Uber ride home. Will definitely use Jessup dealer again. Also thanks for the Uber ride home. More
by deanbong
Employees Worked With
