Jessup Auto Plaza

They forgot our vehicle and we waited at the dealership just under 4 hours for simple maintenance service. Lost paperwork is what we were told. Had to be on the road to a Wedding so we scheduled early in t just under 4 hours for simple maintenance service. Lost paperwork is what we were told. Had to be on the road to a Wedding so we scheduled early in the morning. We missed the luncheon due to Jessup. More

The service has been excellent. My advisor Stan has been on top of my services and has answered my maintenance questions. My advisor Stan has been on top of my services and has answered my maintenance questions. More

Jessup auto is a great dealership! I switched from GMC in Indio to Jessup and will never look back. I switched from GMC in Indio to Jessup and will never look back. More

Excellent service, Jessup auto plaza is the best dealer in the area. Highly recommended it. in the area. Highly recommended it. More

I would like to extend my sincerest appreciation to the Jessup Auto Plaza team for their exceptional service. After inquiring about a vehicle with Dan Jessup, he promptly addressed my concerns and facilita Jessup Auto Plaza team for their exceptional service. After inquiring about a vehicle with Dan Jessup, he promptly addressed my concerns and facilitated introductions to key personnel, ensuring a seamless sales process. David Frizell swiftly contacted me, guaranteeing an expedited transaction and VIP treatment, considering my travel from Las Vegas. Preston Eberline then directly contacted me to confirm my vehicle specifications, ensuring its preparation upon arrival. Financial arrangements were efficiently managed by Cesar Alaniz. Notably, the entire dealership process was completed in an impressive one hour and fifteen minutes. This outstanding experience has earned my long-term loyalty as a valued customer. More

There is no one answering the phone in service dept. After 55 mins of trying I called through sales office to get to someone. Melly was great but this is the fifth service manager I have had since 2 After 55 mins of trying I called through sales office to get to someone. Melly was great but this is the fifth service manager I have had since 2021. No consistency or continuity. I have services three Cadillacs at Jessup service since 2010. I purchased one, leased one and brought the third in from my move from LV. Your expansion of business has eliminated the seating area. Unfortunate. More

Friendly and informative service from Daniel. Had a lot of knowledge on the cars and was not pushy like your typical salesman. Will recommend him to anyone else. Had a lot of knowledge on the cars and was not pushy like your typical salesman. Will recommend him to anyone else. More

Great communication - Service done on time - Very professional - Will bring my vehicle back again - Tanks professional - Will bring my vehicle back again - Tanks More

My first service experience was awful! i waited on line for 35 minutes to check in a part was ordered for my car had i not been up against my warranty expiration date i for sure would h i waited on line for 35 minutes to check in a part was ordered for my car had i not been up against my warranty expiration date i for sure would have went somewhere else. 1 month after part was ordered i called to see if the part came in and i was advised the part has been there for 3 1/2 weeks , no one from Jessup called me to make an appointment. i had to call i was told the only person that can help me was my service advisor. unfortunately my advisor was busy i called 7 times and drove down their was 3 service advisors that were sitting there with no customers and they still couldn’t help me. i called the service manager Ron 5 times left 3 detailed message requesting a call back and he never called me back. after they install the part i will never go back k there. Jessup cadillac does not value their customers time More

all went good best chevy and GMC dealer in the valley local and friendly clean place local and friendly clean place More