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Jessup Auto Plaza
Cathedral City, CA
1,407 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,407 reviews
September 25, 2024
This dealership has awful customer service and makes fake promises. They wasted my time and I ended up having to cancel the purchase, after I signed the contracts and made the payment because they lied to me promises. They wasted my time and I ended up having to cancel the purchase, after I signed the contracts and made the payment because they lied to me and promised me something they never planned on doing. Save your money and go elsewhere. More
by xiaonasu72
Verified CustomerEmployees Worked With
Other Employees :
Abraham, Nicholas Magana
September 25, 2024
Muy buen dilear y excelente servicio la señorita que le atendió fue muy amable en ayudarme en lo que yo necesitaba muchas gracias atendió fue muy amable en ayudarme en lo que yo necesitaba muchas gracias More
by Jose
Employees Worked With
September 24, 2024
Everything was great. Melisa was very caring and respectful. She took care of all of our needs, and the car was taken care of on time. Melisa was very caring and respectful. She took care of all of our needs, and the car was taken care of on time. More
by gocoshell
Employees Worked With
September 24, 2024
Sean Tisdale was just great. He was responsive when we needed to bring our car in because it was overheating. He communicated throughout the process and made sure we got our car He was responsive when we needed to bring our car in because it was overheating. He communicated throughout the process and made sure we got our car back in a timely manner. We really appreciated him, and Jessup. More
by francesca4
Employees Worked With
September 24, 2024
Very friendly staff, professional and helpful, easy checking in and out , love the place, Melly Gill was excellent and very helpful, definitely will do business again. checking in and out , love the place, Melly Gill was excellent and very helpful, definitely will do business again. More
by JAIMEAGUILARR78
Employees Worked With
September 24, 2024
Each time I have taken car in something is not finished or is wrong. I had a Lexus before and never had these kind of issues with service. Very disappointed in Jessup service department so far. I only h or is wrong. I had a Lexus before and never had these kind of issues with service. Very disappointed in Jessup service department so far. I only have 15000 miles on my Caddy. More
by nanettespecht
Employees Worked With
September 24, 2024
Sean is very attentive and efficient. Outstanding service. The staff is very friendly and courteous. The facility is clean and comfortable. Outstanding service. The staff is very friendly and courteous. The facility is clean and comfortable. More
by redey
September 24, 2024
Daniel is always so helpful in setting up appointments for me and getting me in and out on time. Jessup Auto Plaza is a terrific friendly, helpful, and relaxed business. Always professional and courteous. for me and getting me in and out on time. Jessup Auto Plaza is a terrific friendly, helpful, and relaxed business. Always professional and courteous. I highly recommend Jessup and Daniel Mejia. Sergio Ron was also a great help when Daniel had stepped out of the office. Thanks guys! PS love the framed pictures of all the late 1950s Cadillacs! More
by ardiab
September 24, 2024
Very friendly environment. Love my experience with them. Preston sold me my first NEW vehicle on Saturday the 21st of September. I am loving it already. Love my experience with them. Preston sold me my first NEW vehicle on Saturday the 21st of September. I am loving it already. More
by amay131
September 24, 2024
Sean and Ron are the best. They take care of all my cars. And are very helpful They take care of all my cars. And are very helpful More
by sweethang1057
