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Jessup Auto Plaza
Cathedral City, CA
1,168 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,168 reviews
December 10, 2024
Very nice and no stress transaction that helped me buy the car with incentives, rebates, etc. Moe was very helpful and caring. I felt he really took care of me during this purchase and helping me learni the car with incentives, rebates, etc. Moe was very helpful and caring. I felt he really took care of me during this purchase and helping me learning about the car. More
by annamvdalia
Verified Customer
December 10, 2024
Wasn’t happy to learn that the 48000 mile warranty I thought I had been given as sales incentive was not bumper to bumper. Found out the side step failure and navigation system issues (ongoing for quit thought I had been given as sales incentive was not bumper to bumper. Found out the side step failure and navigation system issues (ongoing for quite a while) were “updates” needed at a cost of almost $600…… Daniel was in training, so I understood length of check-in for my appointment- but I was left for 7 hours to wonder what was going on only to be told it wasn’t covered and so nothing was done. I’ve used Jessup for years and bought this truck at Jessup- but now, with no warranty, I will find a service closer to home. Disappointed. More
by rsbailey756
Employees Worked With
December 10, 2024
The check in area is confusing people didn't know where it stand or where to go for there service writer. it stand or where to go for there service writer. More
by 327karen
Employees Worked With
December 09, 2024
Sergio Ron is honest, reliable, trustworthy. The price is fair and the service is completed on time. The price is fair and the service is completed on time. More
by brianlentz56
Employees Worked With
December 09, 2024
No issue. Everything went smooth and fine. I have been called to pick up my when it was finished. Everything went smooth and fine. I have been called to pick up my when it was finished. More
by isabushong
Employees Worked With
December 09, 2024
Don’t know what happened but I was giving you my opinion on Daniel’s performance. He is a very dedicated person always striving to please his customers . I will recommend Daniel very highly he is an asset on Daniel’s performance. He is a very dedicated person always striving to please his customers . I will recommend Daniel very highly he is an asset to Jessup Cadillac . As for Jessup Cadillac dealer very happy . More
by miragesprings
Employees Worked With
December 09, 2024
Fixed a problem has been recurring for several years and 3 other mechanics. This was the last chance my truck had since I was going to get rid of it. 3 other mechanics. This was the last chance my truck had since I was going to get rid of it. More
by casadechris
Employees Worked With
December 09, 2024
Everyone was great to work with and very knowledgeable and accommodating. I try to have my service done here when I am in town! and accommodating. I try to have my service done here when I am in town! More
by alisab0
December 07, 2024
The car still has a problem. I will bring back again . He could not find the problem. I will bring back again . He could not find the problem. More
by drkimus
Employees Worked With
December 07, 2024
We have always purchased our vehicles at Jessups since moving to the desert in 2003. We would not think of going anywhere else to service our vehicles. We find their know how, professionalism, and hones moving to the desert in 2003. We would not think of going anywhere else to service our vehicles. We find their know how, professionalism, and honesty second to none. Always giving us peace of mind, and most importantly keeping our cars in tip-top condition and always on the road in safe condition. More
by throberts
