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Jessup Auto Plaza

Cathedral City, CA

4.6
820 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts. Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards. For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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68-111 E. Palm Canyon Dr

Cathedral City, CA

92234

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Showing 820 reviews

January 15, 2019

Happy customer Mo is very professional. Amazing experience dosent pressure you at all and knowledgeable very outstandinq employee i would totally recommend my famil More

by 26171!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Elyateem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2019 -

Jessup Auto Plaza responded

Awesome, we're really happy to hear that our team took good care of you. Thanks for taking the time to share, we really appreciate getting feedback from our customers. Thanks again and we look forward to being here when you need us next!

January 04, 2019

Best car buying experience Love this dealership! Honest, quick, and worked with me on every turn. It was the easiest car buying experience I’ve ever had with the best price. Wil More

by Lucky4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James IsBell, Johnny Aguilar, Leland Riker
Jan 04, 2019 -

Jessup Auto Plaza responded

Thank you for your recommendation and taking the time to share your five-star feedback with us. We appreciate your kind words and we look forward to continuing to be here whenever you need us again.

December 29, 2018

Best service around This is by far the best dealership around. I mean hands down customer service, no pressure to buy, they work with you, listen to what you want, what More

by Amandagb1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braulio Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Morales
Jan 04, 2019 -

Jessup Auto Plaza responded

We cannot say thank you enough for taking the time to write this wonderful review! We are truly appreciative of your compliments and recommendations. Please do not hesitate to give us a call anytime you need us and again, thank you for your awesome feedback.

December 18, 2018

Making a car purchase easy! The easiest way to say YES is to have an informed sales rep who has all the answers to your questions! Crystal was AMAZING, and ART Ilano provided a g More

by Baxter & Abby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art ILano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leland Riker, Crystal Galvez
Jan 04, 2019 -

Jessup Auto Plaza responded

Thank you for your recommendation and taking the time to share your five-star feedback with us. We appreciate your kind words and we look forward to assisting you whenever you need us again.

December 17, 2018

Incredible expirence for first time buying Amazing opportunity working with Crystal, she helped the whole way through my deal. She gave detail to detail on what I was getting and I was very ple More

by JesseP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Galvez
Jan 04, 2019 -

Jessup Auto Plaza responded

Thank you for your honest feedback and recommendations. We appreciate your five-stars and we look forward to being there for you when you need us next.

December 11, 2018

Tech service review I came in to get my vehicle serviced and the tech guys were blowing me off. They did not take the time to check wires. fuses. Ect. Really unhelpful. D More

by Dani1503
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Sherry Downey, Walter Cañas, Robert "BJ" Johns, Ralph Heraldez, Phillip Candido, Jeff Bachant, Leo Machuca, Service Service
Jan 03, 2019 -

Jessup Auto Plaza responded

We are very sorry to read your review regarding your experience at our service department. We greatly apologize that you have had a poor experience in the past and we appreciate your business. We always take criticism and use it to make ourselves better. If you have any concerns in the future you wish to discuss please feel free to contact our service advisor, Chris King at (760) 328-9999. Again, Thank you for taking the time to let us know how we can improve going forward. We hope to make things right with you.

December 08, 2018

Chrystal Galvez YOU'RE AMAZING! As a first time buyer, the great team of Jessup Auto Plaza patiently and amicably offered me the best offer among many car dealers. I want to give a More

by honeycrisp 101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Galvez
Jan 04, 2019 -

Jessup Auto Plaza responded

We appreciate your time taken to let us know how we are doing. Thank you for the five-star review and recommendation! Please come back and see us anytime you need us again.

December 07, 2018

Great place to buy your next vehicle. Jessup is my dealer of choice. They have a great team and the best prices. I won’t buy anywhere else. Their service department is also great. Monica M More

by Angela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry Downey, Leland Riker, Monica Morales
Jan 04, 2019 -

Jessup Auto Plaza responded

Thank you for your recommendation and positive feedback. We appreciate your time taken to share this and we look forward to assisting you whenever you need us next!

December 03, 2018

A very good experience. Gary is really great to work with. Gary our salesperson was knowledgeable personable and very helpful in helping us with our purchase. A True Asset for Jesdup Auto We will buy our ne More

by allenyack&gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art ILano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Alaniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Levingston
Jan 04, 2019 -

Jessup Auto Plaza responded

We greatly value your continued support and recommendation. Thank you for your honest feedback and please never hesitate to give us a call whenever you need us again.

December 01, 2018

Personal customer service at its finest I had questions and was overwhelmed with the idea of buying a car by myself for the first time. I was put at ease with great explanations and my sales More

by emilyzelma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James IsBell
Jan 04, 2019 -

Jessup Auto Plaza responded

We are happy to hear about your car buying experience with us here at Jessup Auto Plaza. Thank you for taking your time to share your feedback with us and we look forward to always being here for you whenever you need us next.

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