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Jessup Auto Plaza
Cathedral City, CA
1,167 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,167 reviews
December 18, 2024
He was very helpfully. I had trouble reaching the service department by phone. Tried for three days and never got through. I called Dave’s cell and responded that day The I had trouble reaching the service department by phone. Tried for three days and never got through. I called Dave’s cell and responded that day The phone system is not capable of handling the volume More
by ONE800DET
Verified Customer
December 17, 2024
Very dishonest service department! !! I needed 2 tire sensors and was told 200 each including labor. When I picked up 8 hours later, it was 670.00!!! When I asked about why they just !! I needed 2 tire sensors and was told 200 each including labor. When I picked up 8 hours later, it was 670.00!!! When I asked about why they just lied and said it was the cost. I will never go back. I did speak with a manager and fixed it but still.... Another time I was quoted a price on something else, that was 1700.00 I got it done at a gas station for 200.00!!! Never again. Omg, the uber was Horrible too, filthy cars and unkempt men...one kept saying cus words. More
by Planetcyd
December 17, 2024
When the customer is using the ride service they should not be the one to call when “they “ are ready to return. They could return much too early. The company should tell the customer when their car is rea not be the one to call when “they “ are ready to return. They could return much too early. The company should tell the customer when their car is ready. More
by titojeem
Employees Worked With
December 17, 2024
David made me feel valued! !! The reason I come back again and again. Great service. !! The reason I come back again and again. Great service. More
by SCOTTNJIM
December 17, 2024
Service advisor was awesome. Super polite and always kept us informed on the status of our vehicles. Would highly recommend her to anyone needing Service at Jessup. Super polite and always kept us informed on the status of our vehicles. Would highly recommend her to anyone needing Service at Jessup. More
by sannicolasja
Employees Worked With
December 17, 2024
This is where I purchased my car and the people I trust to service it. to service it. More
by gene_seroka
December 17, 2024
David was great, his explanation of the work helped us understand what was going on with the car. understand what was going on with the car. More
by wbd
Employees Worked With
December 16, 2024
Always great service. Service advisor was friendly and kept me informed about my repairs the whole time. Service advisor was friendly and kept me informed about my repairs the whole time. More
by jerrymayton
December 16, 2024
Jessup offers the premier customer service experience in Southern California. I highly recommend this dealer. Southern California. I highly recommend this dealer. More
by JGlowhandicap
Employees Worked With
December 16, 2024
Great customer service, prices could be lower, especially on labor. Also the lobby would be much better with more selection on snacks, drinks. on labor. Also the lobby would be much better with more selection on snacks, drinks. More
by jaradurango
