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Jessup Auto Plaza
Cathedral City, CA
1,652 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,652 reviews
May 30, 2025
excellent service short waiting time for service rider . Waiting time for service oil change enjoy coffee and cold water at the waiting room. Waiting time for service oil change enjoy coffee and cold water at the waiting room. More
by sailabouni
Verified CustomerEmployees Worked With
May 30, 2025
I was in for a repair on a power button that was faulty and once again the dealership could not promise me a loaner car without having to go to enterprise down the street. For a luxury car dealer, it seems and once again the dealership could not promise me a loaner car without having to go to enterprise down the street. For a luxury car dealer, it seems that loaners should be on hand and ready to provide to customers especially during a repair of a faulty part under warranty on a car that’s only 10 months old. Also, it took 6 hours to complete repair and multiple calls for updates that were never answered. The text link for updates were never updated. More
by andrew.himple
Employees Worked With
May 30, 2025
My experience was terrible. My truck was kept overnight without letting me know and the worst part was when I got it back the problem had not been resolved. Im in the customer s My truck was kept overnight without letting me know and the worst part was when I got it back the problem had not been resolved. Im in the customer service industry and I would never do that. More
by georgezavala01
Employees Worked With
May 30, 2025
I have always been pleased with with Jessup. We have bought many cars from them. We used the service department for all the Service needs of our cars. They’re very considerate and try to get thi We have bought many cars from them. We used the service department for all the Service needs of our cars. They’re very considerate and try to get things done in a timely manner More
by michaelkmcmahan
May 29, 2025
The truck was repaired perfectly and the service advisor was able to work with my extended warranty company to have it all covered under warranty. I was very happy!! The only area that could use improvement was able to work with my extended warranty company to have it all covered under warranty. I was very happy!! The only area that could use improvement is communication on the progress. A call would have been nice with an update. More
by KHRIS.LEET
May 29, 2025
Leo Machuca was my service person and he kept me informed while my car was being serviced. The car was done in a timely fashion and the waiting area in the sales showroom had nice refreshments and coffee. while my car was being serviced. The car was done in a timely fashion and the waiting area in the sales showroom had nice refreshments and coffee. Overall a very positive experience. More
by ruggs41
Employees Worked With
Leo Machuca
May 29, 2025
I hate buying cars because of all the games. I told Nelson what we wanted. He listened and made it happen. Made it very easy. Great working with Nelson I told Nelson what we wanted. He listened and made it happen. Made it very easy. Great working with Nelson More
by TWOHAPPYHEARTS2022
May 29, 2025
Jessup earned my business, but 99% of the credit goes to Aaron! He took me from not interested to buying quickly. Aaron! He took me from not interested to buying quickly. More
by ASCHULZJD
May 29, 2025
The service dep at Jessup it not experienced and not very with 2024 caddy escalade with 2024 caddy escalade More
by pslimo247
Employees Worked With
May 28, 2025
Excellent service. From sales to finance I was made sure I was taken care of and given the VIP treatment. From sales to finance I was made sure I was taken care of and given the VIP treatment. More
by ashlocks
