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Jessup Auto Plaza
Cathedral City, CA
1,549 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,549 reviews
March 05, 2025
Our car included the black bow tie upgrade. Parts had to be ordered and our new car was there for 5 hours. I asked about the name which was supposed to also be changed to black. Nobody had any Parts had to be ordered and our new car was there for 5 hours. I asked about the name which was supposed to also be changed to black. Nobody had any idea what I was talking about. I called the next day regarding the same issue. It was then admitted that it should have been taken care of. I returned the next day and my car was there for just over 2 hours to make that change., More
by mackencamp
Verified CustomerEmployees Worked With
March 04, 2025
Service dept staff are very professional and always friendly.. this is my second vehicle bought from and serviced here friendly.. this is my second vehicle bought from and serviced here More
by jcbiglou
March 04, 2025
Clean waiting area with coffee and food available for the customer. Great attention from the moment I drove in, except fot they could not find my reservation. I would ask the customer if he eants to gave the customer. Great attention from the moment I drove in, except fot they could not find my reservation. I would ask the customer if he eants to gave the car washed More
by manher59
Employees Worked With
Leo Machuca
March 04, 2025
Sergio answered my questions quickly and delivered excellent answers and service, happy with the care my suv received. excellent answers and service, happy with the care my suv received. More
by michaelbrucejones
Employees Worked With
March 04, 2025
at least 15 words about this dealiership blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah More
by e.m.trimarchi
March 04, 2025
I was able to get what I needed from a hand held scanner. But thank tou for your assistance But thank tou for your assistance More
by pickett.rnb
Employees Worked With
March 04, 2025
This was the third time it was in for the same problem, and as I was driving out of the driveway, I noticed that the problem still was not resolved. I turned around to speak with the service advisor. Let h and as I was driving out of the driveway, I noticed that the problem still was not resolved. I turned around to speak with the service advisor. Let him know and he asked me to reschedule again. More
by mobileone60
March 04, 2025
As always, we feel like VIPs when we come to the dealership. I know we are not, but that is how they make everyone feel. There was no wait time upon arrival and the service itself took no time at al dealership. I know we are not, but that is how they make everyone feel. There was no wait time upon arrival and the service itself took no time at all! Braulio took time out of his busy schedule to say “hello” to us, which is always appreciated. I would never take my car anywhere else, nor would I buy a car anywhere else. Jessup is the greatest! More
by auburn1109
March 03, 2025
Every body was very friendly and I got the service done that my truck needed. Also liked the Uber shuttle. that my truck needed. Also liked the Uber shuttle. More
by cdraperca
Employees Worked With
