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Jessup Auto Plaza
Cathedral City, CA
1,546 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,546 reviews
March 12, 2025
Thankful the team worked overtime to finish work on my car in time when I needed it back car in time when I needed it back More
by coastermo
Verified CustomerEmployees Worked With
March 12, 2025
Exceptional customer service and a great deal sent me home with a 2025 GMC Sierra Denali! David worked hard for me. home with a 2025 GMC Sierra Denali! David worked hard for me. More
by Leslie Crawford
March 12, 2025
Easy to arrange service appointment, immediate attention when I arrived and service completed in the amount of time I expected. when I arrived and service completed in the amount of time I expected. More
by rdoddinca
Employees Worked With
March 11, 2025
Amazing, dependable and comprehensive service. Daniel was really helpful., the technician did a great job! Daniel was really helpful., the technician did a great job! More
by emgarri
March 11, 2025
Great professional customer service. Efficient job. Friendly Staff. Very clean waiting room and coffee machine. Efficient job. Friendly Staff. Very clean waiting room and coffee machine. More
by rnunore
March 11, 2025
Excellent service, fast turnaround, friendly staff—my car runs like new! Highly recommend this dealership! runs like new! Highly recommend this dealership! More
by osvaldo.espitia66
March 10, 2025
Great to work with Daniel and Leo at Jessup Auto Plaza. Appreciate good service and prompt attention-dealership was a comfortable environment. Also, the Lyft/Uber service was a real blessing. Appreciate good service and prompt attention-dealership was a comfortable environment. Also, the Lyft/Uber service was a real blessing. More
by sl_glide
March 10, 2025
Not worth time going to dealership for service. Choose another dealership, always unprepared, big waste of time. Choose another dealership, always unprepared, big waste of time. More
by clodge93
Employees Worked With
March 10, 2025
I have purchased several vehicles from Jessup Auto Plaza but the most recent would be my 2024 Chevrolet Traverse in June 2024 when I traded in my 2020 Chevrolet Silverado. My experience with purchasing both but the most recent would be my 2024 Chevrolet Traverse in June 2024 when I traded in my 2020 Chevrolet Silverado. My experience with purchasing both vehicles with the Sales Consultant Carlos Rodriguez and Finance Manager Art Iliano was not only professional, friendly, knowledgeable and efficient and that is why I continue to return as well as refer my friends and family. My experience with the Service Department has been nothing more than a disappointment due to the lack of communication, effort, and overall professionalism including management. The fact that the dealership scanned and knew the error code and it still took over 4 encounters with service over 5 months my vehicle is finally repaired. More
by DADORA86
