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Jessup Auto Plaza
Cathedral City, CA
1,549 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,549 reviews
March 23, 2025
I had a great experience with Daniel. He was friendly and professional. The service was done within the quoted time. He was friendly and professional. The service was done within the quoted time. More
by epim80
Verified Customer
March 22, 2025
I have been coming to Jessup for regular maintenance and always receive nice service but this visit was exceptional. I had to tow my Yukon to the dealership on a Saturday afternoon. and immediately David wa always receive nice service but this visit was exceptional. I had to tow my Yukon to the dealership on a Saturday afternoon. and immediately David was outside helping us get the car parked and getting a diagnostic. He assured me what ever the problem was they would fix it. He checked my manufacturer warranty and told me the warranty was still in effect. He also looked up my pre paid service and told me I still had an oil change. He said he would reach out to me that Monday to tell me what was wrong. Monday came and David called me to tell me my car needed a new engine, that the warranty covered it, they had already ordered the parts and that it would take about a week for the parts to come and a few days to put it all in. When I asked for a rental without hesitation David got me an uber to Hertz and Hertz took good care of me. David was quick to respond via text or phone call during the process. And as promised my car was ready in short of two weeks. The entire process was smooth and I’m so glad David was my supervisor through it all. He really gave me the most excellent service I’ve had thus far. Friendly, understanding and informative, I will be requesting him every time I come to Jessup. More
by tammy.otarodi
Employees Worked With
March 22, 2025
Dan was very helpful and kept us up to date with respect to the process of our Cadillac. He did a great job. to the process of our Cadillac. He did a great job. More
by johntkelleher
March 22, 2025
Thanks for the great deal on a car. I appreciate the quick and easy service. I appreciate the quick and easy service. More
by TARA4120
March 22, 2025
Manny was very personable and an asset to your dealership. 1 2 3 4 5 dealership. 1 2 3 4 5 More
by tomssclone
Employees Worked With
March 22, 2025
He was very pleasant to work with and to ensure that the tech would have answers to the problem and solutions tech would have answers to the problem and solutions More
by MONA47760
March 22, 2025
Friendly, helpful and courteous. I was helped by Patrick and Sean. Clean and accommodating wait area. I was helped by Patrick and Sean. Clean and accommodating wait area. More
by FIGHTON0
March 19, 2025
Wry good at what they do Treated me very well. Can recommend Jessup to family and friends Can recommend Jessup to family and friends More
by jrriopel
March 18, 2025
Everyone there are very customer oriented. Carlos is one of the good ones.very satisfied Carlos is one of the good ones.very satisfied More
by wallyworlddhs
Employees Worked With
