Jessup Auto Plaza

Wonderful, no pressure sales experience Being disabled, I'd done extensive online research on several makes/models I was interested in. I knew their pluses/minuses which were consistent acro Being disabled, I'd done extensive online research on several makes/models I was interested in. I knew their pluses/minuses which were consistent across the various sources I'd read. A car on Jessup's internet ad description perked my interest. I couldn't easily get out of the house and did not want to go through a "let me check with my manager" back and forth high pressure ordeal. With trepidation I contacted the dealer via their internet sales department. Brian Noble an Internet Sales Manager quickly contacted me. I explained my situation not being in immediate need, recuperating from a broken foot. I knew from research the value of the car [as well as my trade's value before I had broken my foot.] With minimal, no pressure negotiations we reached an agreement that was acceptable to me. Having not driven the car, I said I'd need to test drive it before agreeing to purchase and it would be very difficult for me to get there. Although we had all but confirmed my intent to buy, I had not signed anything obligating me. My salesman said he would drive the car to my house with the necessary papers drawn up. He had it detailed so it would be ready. Consistent with the reviews I'd read about the car, it met all of my expectations and then some. Without hesitation I signed the purchase papers. After the papers were signed, he drove my trade back to the dealership. My sales person, again, BRIAN NOBLE was absolutely wonderful throughout the entire process. I highly recommend him. He was so nice, helpful, low pressure, working with me to make my particular requirements not an issue. I let him know I used to prefer going to the dentist before purchasing a car. This was the exact opposite I'd experienced before. It was a no stress, no worry, no anxiety, and no last minute surprises transaction. To further show his professionalism, he checked with me a few days later that everything was alright after the purchase. He quickly addressed a few questions I had which were quickly answered and addressed over the phone. More

No better experience Buying or servicing a car or truck at Jessup is an experience that reminds me of family. Maybe that's because it is and has been a family owned busin Buying or servicing a car or truck at Jessup is an experience that reminds me of family. Maybe that's because it is and has been a family owned business for over 75 years! We have purchased quite a number of vehicles from Jessup. They are our go to dealer in the area! More

Best dealership ever! Love this dealership! I drive a beautiful 2014 Cadillac SRX. From my lease to my continued service experience, Jessup treats me like a queen! Sherry Love this dealership! I drive a beautiful 2014 Cadillac SRX. From my lease to my continued service experience, Jessup treats me like a queen! Sherry Downey is the best service manager ever! More

Could not have asked for a better experience! Was referenced by a good friend and never knew this great dealership that existed in the Coachella Valley. This is my first Chevrolet and I got to tel Was referenced by a good friend and never knew this great dealership that existed in the Coachella Valley. This is my first Chevrolet and I got to tell ya there is only one dealership I will ever experience moving forward. Jessup auto Plaza is A+ all the way around! More

Easy Purchase-Excellent Customer Relations I took my mother in to purchase a new Cadillac SRX and the experience at Jessup Auto Plaza couldn't have been easier. Our salesperson, Gordon, was am I took my mother in to purchase a new Cadillac SRX and the experience at Jessup Auto Plaza couldn't have been easier. Our salesperson, Gordon, was amazing! My parents are not savvy on the technology front, however, Gordon took his time with my mom explaining the technology portion and was so thorough in going over the "tour" of the new car. The Jessup family is a well-known family in the Coachella Valley and the personal attention they give their customers is top-notch, exceeding all customers expectations! I have referred friends and family to Jessup Auto Plaza and all have experienced the same wonderful service that we did. We will continue to refer anyone we know to Jessup, without hesitation! More

Easy purchase and great price I was able to pre plan my visit with Brian Noble over the Internet. When I arrived Brian was waiting for me and already had everything lined up for an I was able to pre plan my visit with Brian Noble over the Internet. When I arrived Brian was waiting for me and already had everything lined up for an easy purchase. The finance department was more than fair and Jessup Auto made the car purchasing experience very comfortable. Brian follow that the sale several days later to ensure I was a happy customer. I look forward to visiting their service department for my regular maintenance. More

Very Happy First-Time Customer I purchased a car yesterday and the experience was wonderful. Specifically, they were honest, fair, and very straightforward. Once we reached an a I purchased a car yesterday and the experience was wonderful. Specifically, they were honest, fair, and very straightforward. Once we reached an agreement was reached (which only took about 10 minutes- none of this lengthy going back and forth; "my manager says this" and "my manager says that"), I literally braced myself for the pushy pitch about extra warranties, packages, and hidden fees. Previous experience tells me that is where the real cloak and dagger techniques are used; even at Costco certified dealerships. I am so excited to say there were NO SURPRISES and no extra costs I had to fight off! I kept waiting for something to be different than discussed but it never came. It is a family run business and it really felt like they were more interested in me having a good experience than getting every last penny out of the transaction they could. My experience was genuinely a great one. I will be going back to buy a car for my wife in a few months, I have referred my elderly father to them as well as a couple friends. More

This was an outstanding experience in buying a car. Glenn was patient & thoughtful as we went through the process of buying our car, despite the fact it took several weeks for us to settle on the model we bo was patient & thoughtful as we went through the process of buying our car, despite the fact it took several weeks for us to settle on the model we bought. We will go back to Jessup Auto Plaza. More

Jessup Auto really makes you feel like family, not just anyone coming in off the street. From the purchase to the service we are treated like we are the only thing that matters. I will never buy from any anyone coming in off the street. From the purchase to the service we are treated like we are the only thing that matters. I will never buy from any other dealer. Jessup Auto is upfront and honest. Never the run around. They stand behind what they sell and all of their products. More

One of the best car buying experiences we've had... I want to thank Dan Jessup and his team for all of their help in selecting our new Tahoe. The entire team really took the time to answer all of our que want to thank Dan Jessup and his team for all of their help in selecting our new Tahoe. The entire team really took the time to answer all of our questions completely. Thank you again for being so competitive, nice, and helpful. I would recommend Jessup Auto Plaza to anyone looking for a new car. You will not find a better dealer anywhere. More