Jessup Auto Plaza

Easy Purchase-Excellent Customer Relations I took my mother in to purchase a new Cadillac SRX and the experience at Jessup Auto Plaza couldn't have been easier. Our salesperson, Gordon, was am I took my mother in to purchase a new Cadillac SRX and the experience at Jessup Auto Plaza couldn't have been easier. Our salesperson, Gordon, was amazing! My parents are not savvy on the technology front, however, Gordon took his time with my mom explaining the technology portion and was so thorough in going over the "tour" of the new car. The Jessup family is a well-known family in the Coachella Valley and the personal attention they give their customers is top-notch, exceeding all customers expectations! I have referred friends and family to Jessup Auto Plaza and all have experienced the same wonderful service that we did. We will continue to refer anyone we know to Jessup, without hesitation! More

Easy purchase and great price I was able to pre plan my visit with Brian Noble over the Internet. When I arrived Brian was waiting for me and already had everything lined up for an I was able to pre plan my visit with Brian Noble over the Internet. When I arrived Brian was waiting for me and already had everything lined up for an easy purchase. The finance department was more than fair and Jessup Auto made the car purchasing experience very comfortable. Brian follow that the sale several days later to ensure I was a happy customer. I look forward to visiting their service department for my regular maintenance. More

Very Happy First-Time Customer I purchased a car yesterday and the experience was wonderful. Specifically, they were honest, fair, and very straightforward. Once we reached an a I purchased a car yesterday and the experience was wonderful. Specifically, they were honest, fair, and very straightforward. Once we reached an agreement was reached (which only took about 10 minutes- none of this lengthy going back and forth; "my manager says this" and "my manager says that"), I literally braced myself for the pushy pitch about extra warranties, packages, and hidden fees. Previous experience tells me that is where the real cloak and dagger techniques are used; even at Costco certified dealerships. I am so excited to say there were NO SURPRISES and no extra costs I had to fight off! I kept waiting for something to be different than discussed but it never came. It is a family run business and it really felt like they were more interested in me having a good experience than getting every last penny out of the transaction they could. My experience was genuinely a great one. I will be going back to buy a car for my wife in a few months, I have referred my elderly father to them as well as a couple friends. More

This was an outstanding experience in buying a car. Glenn was patient & thoughtful as we went through the process of buying our car, despite the fact it took several weeks for us to settle on the model we bo was patient & thoughtful as we went through the process of buying our car, despite the fact it took several weeks for us to settle on the model we bought. We will go back to Jessup Auto Plaza. More

Jessup Auto really makes you feel like family, not just anyone coming in off the street. From the purchase to the service we are treated like we are the only thing that matters. I will never buy from any anyone coming in off the street. From the purchase to the service we are treated like we are the only thing that matters. I will never buy from any other dealer. Jessup Auto is upfront and honest. Never the run around. They stand behind what they sell and all of their products. More

One of the best car buying experiences we've had... I want to thank Dan Jessup and his team for all of their help in selecting our new Tahoe. The entire team really took the time to answer all of our que want to thank Dan Jessup and his team for all of their help in selecting our new Tahoe. The entire team really took the time to answer all of our questions completely. Thank you again for being so competitive, nice, and helpful. I would recommend Jessup Auto Plaza to anyone looking for a new car. You will not find a better dealer anywhere. More

I live in Santa Monica and I was stranded in the palm springs area with a overheating vehicle. My trusty 2006 gmc sierra finally let me down after 129,000 miles with almost no repairs needed. I was f springs area with a overheating vehicle. My trusty 2006 gmc sierra finally let me down after 129,000 miles with almost no repairs needed. I was fortunate to be directed to Jessup by a helpful AAA tow truck driver and that is where Scott came in to my rescue. Scott was very helpful from the moment he answered the phone and continued from start to finish to amaze me with his great customer service. I am not usually one to complain or compliment someone but I really feel that Scott went way beyond the normal call of duty and he deserves to be recognized. I have a close friend in palm springs and I think I will come out and visit when my car needs regular maintenance as Jessup will have my business from now on. My next truck I will give Jessup Auto the first chance to sell me a new one. Scott & Barbara G. More

Once again I have wasted my time at Jessup Auto for service to my 2010 Malibu. I was there for over 1 hour and 45 min for an OIL CHANGE. Plus they STILL couldn't find the problem with my turn signal service to my 2010 Malibu. I was there for over 1 hour and 45 min for an OIL CHANGE. Plus they STILL couldn't find the problem with my turn signals, yet, when I drove off the lot, the same problem exists. More

Great place to do business. Professional and have worked with them for 15 years. Recommend them as a servicing and sales dealer. Servicing is completed within estimated time frame and don't think they ar with them for 15 years. Recommend them as a servicing and sales dealer. Servicing is completed within estimated time frame and don't think they are any more expensive than an independent repair shop.I know I am getting manufacturers factory parts, the technicians have been well trained and I think they do a great job. More