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Jessup Auto Plaza
Cathedral City, CA
1,656 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,656 reviews
June 03, 2025
I have been with Jessup Cadillac in Cathedral city since 2023 when I purchased my Cadillac XT5 and very with it. I like to mention Mr Daniel Mejia he has been very helpful on every levels regarding the ca 2023 when I purchased my Cadillac XT5 and very with it. I like to mention Mr Daniel Mejia he has been very helpful on every levels regarding the car, he is a very knowledgeable and also kind a patient person . Mr Mejia is a + for the Jessup company More
by miragesprings
Employees Worked With
June 03, 2025
Gouging 3% surcharge on credit card. Bought new tires. All overinflated, one @47psi, another @ 46, other two at 40. All should be @35. Tire pressure sensors were not synced with posi Bought new tires. All overinflated, one @47psi, another @ 46, other two at 40. All should be @35. Tire pressure sensors were not synced with position of tires on vehicle. More
by d.blankenburg
Verified CustomerEmployees Worked With
June 03, 2025
Great salespeople. Awesome attitude so helpful, courteous. The dealership is super clean and made us feel welcomed. Awesome attitude so helpful, courteous. The dealership is super clean and made us feel welcomed. More
by auria10
June 03, 2025
Brandi was great to work with she took care of all my concerns! Thank you very much! concerns! Thank you very much! More
by djbobscatch
June 02, 2025
Great Experience with Jessup Chevrolet. Patrick Perez my service advisor very Professional all around. He gave good advise,courteous, Respectful. Everyone here at Jessup Chevrolet is came i Patrick Perez my service advisor very Professional all around. He gave good advise,courteous, Respectful. Everyone here at Jessup Chevrolet is came in contact with were great. Thank you. More
by msgtminor2
Employees Worked With
Patrick Perez
June 02, 2025
All Staff members were courteous, Respectful, and very helpful and answered all questions. A very good experience. I will reccomend Jessup Auto helpful and answered all questions. A very good experience. I will reccomend Jessup Auto More
by msgtminor2
June 02, 2025
Ron was top notch! Sent me pix of transmission leak and had the problem fixed asap. Car was cleaned - looked as good as a full detail! Sent me pix of transmission leak and had the problem fixed asap. Car was cleaned - looked as good as a full detail! More
by mbachli
Employees Worked With
June 02, 2025
Typical car dealership- sales manager called me with the hype of joining the Jessup family, lifetime relationship, thrill of a new automobile and new lifestyle. Puleese - it’s just a car…. hype of joining the Jessup family, lifetime relationship, thrill of a new automobile and new lifestyle. Puleese - it’s just a car…. More
by robin_teneyck
June 02, 2025
Helpful, polite, explains the services in detail, called as soon as the vehicle was evaluated to get approval for required services. Didn’t over sale unnecessary repairs. as soon as the vehicle was evaluated to get approval for required services. Didn’t over sale unnecessary repairs. More
by pvon77
June 01, 2025
I had a 9:00 appointment for which I was right on time for. I was not checked in until 9:25-9:30. This is unacceptable. Isn't my time as valuable as theirs? They either had too many appointments at 9:00 o for. I was not checked in until 9:25-9:30. This is unacceptable. Isn't my time as valuable as theirs? They either had too many appointments at 9:00 or they accepted walk ins ahead of us who made appointments. More
by rlovich629
Employees Worked With
