Jess Ford of Grand Coulee
Grand Coulee, WA
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Showing 8 reviews
I have been trying to buy a car all week from them. They have been slow-rolling it from the beginning. After being told the car is mine I woke up today to them selling it to someone else. They have been slow-rolling it from the beginning. After being told the car is mine I woke up today to them selling it to someone else. More
Amazing customer service, i can’t recommend a better dealership or better service. They gave me a killer deal and a competitive trade value 5 star for sure dealership or better service. They gave me a killer deal and a competitive trade value 5 star for sure More
Beeping noise/ LincolnMKX Great service. They were personable and located my problem. Was not the Lincoln but an attachment I had purchased. The problem was resolved. The other Great service. They were personable and located my problem. Was not the Lincoln but an attachment I had purchased. The problem was resolved. The other question I had was about the fan in the seat heat/ cool system. Assured me it was a normal sound with that year model. More
Open Communication, Great Customer Service, Happy Purchase Jess Ford made purchasing my vehicle quick and painless. The team worked with my schedule and communicated via text/email while I was working so that Jess Ford made purchasing my vehicle quick and painless. The team worked with my schedule and communicated via text/email while I was working so that all I had to do was sign the papers when I came into the office. I had a pre-approval through a financial institution and Jess Ford found me a better deal with a lower APR. More
Purchase the price was agreed to prior to my arrival and purchase agreement was sent to me. They were prepared with the paperwork and were ready for my pickup the price was agreed to prior to my arrival and purchase agreement was sent to me. They were prepared with the paperwork and were ready for my pickup appt. got me out in about 1 hr. More
All I can say is working with Jess Ford was as absolute greatest experience while purchasing a vehicle. I have promoted your dealership to friends and family. greatest experience while purchasing a vehicle. I have promoted your dealership to friends and family. More
I would highly recommend this dealership to anyone looking for a new or used car. I worked with Garrett Jess who was professional and friendly. He helped my family and I get the car that we wanted. looking for a new or used car. I worked with Garrett Jess who was professional and friendly. He helped my family and I get the car that we wanted. They didn't have one on their lot, but he tracked one down for me within a week. I was a bit nervous about the whole care buying experience and didn't want to be taken advantage of. Garrett went above an beyond what I expected and feel great about recommending him to anyone. I will definitely go back to Jess Ford to get my next car. More