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Jersey City Kia

Jersey City, NJ

4.1
101 Reviews

36 Water Street

Jersey City, NJ

07305

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101 Reviews of Jersey City Kia

May 20, 2026

Jessica from Jersey City Kia was amazing to work with. She went above and beyond to help my husband and I purchase two vehicles and truly made sure our needs were met. She was patient, professional, and g More

by Jmoet4u
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Medina
May 21, 2026 -

Jersey City Kia responded

Thank you for sharing your amazing experience with Jessica and her team! We truly appreciate your business, and we hope you and your husband enjoy your new rides. We look forward to working with you again down the road at Jersey City Kia!

May 01, 2026

The service dept is the WORST you will find. Zero follow-ups, unprofessional, and they charge very high prices. Constant excuses and employees rarely are there for a full- work week. The only jo More

by billd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept Louis
May 03, 2026 -

Jersey City Kia responded

Bill, I'm disappointed to hear that our service and sales department left you with such a negative impression. We hold ourselves to high standards of professionalism, and it is concerning to see your feedback regarding zero follow-ups and constant excuses. I'd like the chance to speak with you over the phone and see what I can do to make things right - would you please reach out to me? Thank you, Masood Khan - Business Development Manager - (551) 227-2807

April 23, 2026

I must say everyone is very nice , they were also done with the car within an hour. I am very happy with the service. More

by Couceiro18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Lashley, Ismael Abreu
Apr 24, 2026 -

Jersey City Kia responded

Thank you for sharing your feedback about our team! We appreciate your business and hope to see you again at Jersey City Kia.

April 12, 2026

Carlos was the best! I have been looking for a car for a while and he really helped me to get the car I wanted at the price I wanted. More

by sarapgtheatre
Recommend Dealer
Yes
Employees Worked With
Carlos Burgos
Apr 13, 2026 -

Jersey City Kia responded

We're glad Carlos was such a big help, Sara! Thank you for trusting Jersey City Kia with your business, and congratulations on your new ride!

April 01, 2026

The Dealership is fine. I am not happy with service dept. I have the car around 5 month and I notified when its raining my wipers are streaking not wiping snug, maybe the rub More

by fr12scal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont know
Apr 09, 2026 -

Jersey City Kia responded

Thank you for your feedback. We’re sorry to hear about your service experience and will share this with our team. We’d like to learn more in detail about what happened. Please contact us directly, and we will do our best to assist. - The Jersey City Kia Team

March 29, 2026

Horgan made the buying process straightforward and transparent. I’d highly recommend working with him! More

by Erroll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorhan
Mar 30, 2026 -

Jersey City Kia responded

Erroll, we're thrilled to hear Horgan made your experience smooth and clear! Thank you for recommending him and Jersey City Kia.

March 15, 2026

The service was fast and efficient, very courteous and knowledgeable. Definitely coming back for future needs. More

by Sherryma8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin K, Dwayne Lashley, Rosa Rojas, Ismael Abreu, Howard Martin
Mar 16, 2026 -

Jersey City Kia responded

We’re glad to hear of your great experience with our team, Sherry! Thank you for trusting Jersey City Kia with your business.

March 14, 2026

For a simple oil change they charge me 150$ which is ridiculous price i used to pay 80$ before with them and they say they are under new management never comeback again by the way i have 2013 kia sorent More

by Min
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stan Sher
Mar 18, 2026 -

Jersey City Kia responded

Min, I'm sorry to hear about your dissatisfaction with our pricing. We aim to provide fair and competitive rates for all services, so it's concerning that you feel this way. Let's connect directly so we can better understand the situation and see how we might be able to assist or rectify this issue for you. Thank you, Masood Khan - Business Development Manager - (551) 227-2807

February 22, 2026

JESSICA AND THE KIA TEAM MADE MY TRANSITION FROM LEASING TO FINANCING MY 22 STINGER EFFORTLESS! SHE WENT ABOVE AND BEYOND TO MAKE SURE THERE WERE NO HIDDEN SURPRISES. THIS IS MY 3RD PURCHASE FROM JC KIA AND More

by Kionda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica
Feb 23, 2026 -

Jersey City Kia responded

Kionda, thank you for your glowing review of Jessica and our team! We're honored to have helped you transition to financing so smoothly. We truly appreciate your loyalty and recommendation! - The Jersey City Kia Team

February 15, 2026

Excellent Service. . Staff and customer service is great .. Thanks Dan and Anderson you guys helped me a lot with my vehicle and all its needs More

by reneeelease
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan and Anderson, Dwayne Lashley, Ismael Abreu, Stan Sher
Feb 16, 2026 -

Jersey City Kia responded

We’re delighted to hear Dan, Anderson, and the team provided such excellent service! Thank you for choosing Jersey City Kia and for sharing your feedback, Renee.

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