Jerry's Toyota - Service Center

I'm very happy with this dealership. The service is excellent. I'm not understanding what happened with the recall about the passengers airbag, but I hope it does get resolved The service is excellent. I'm not understanding what happened with the recall about the passengers airbag, but I hope it does get resolved More

Excellent experience with the Staff, the Time and, of course, the Fee. They over delivered & under promised! course, the Fee. They over delivered & under promised! More

I’m very pleased with my experience with this dealership. I am treated well and I’m very happy with everything so far. Everything has been great. I am very pleased. I am treated well and I’m very happy with everything so far. Everything has been great. I am very pleased. More

I complained about something rattling in the front of my car. Jeff Morton's mechanic found the cause. Worn out anti-swaybar joints. Replaced and fixed in 1 day. A video of the worn out parts and checking my car. Jeff Morton's mechanic found the cause. Worn out anti-swaybar joints. Replaced and fixed in 1 day. A video of the worn out parts and checking my fluids and tread depths was sent to me. Great find. The rattling is gone. I now have piece of mind knowing my 11 year-old Prius was in good hands and is now in great shape. More

Excellent — much more organized than in the past. My car was ready on time and I was notified, w an text also on time. My car was ready on time and I was notified, w an text also on time. More

We had a 11:15am appointment. They told us 1:35pm that the car was going in to be serviced. Very disappointed. The service manager said she was sorry. They told us 1:35pm that the car was going in to be serviced. Very disappointed. The service manager said she was sorry. More

The service department was friendly and efficient. They processed my needs quickly, waiting area was comfortable and clean, and they got me through with a minimum of bother. When my car was finished i They processed my needs quickly, waiting area was comfortable and clean, and they got me through with a minimum of bother. When my car was finished it was washed and ran great! More

This dealership service department is very professional in assessing the problems thoroughly and fixing them. in assessing the problems thoroughly and fixing them. More

Lengthy unnecessary wait. Misplaced key fob. For some reason man who was jockeying vehicles put key fob in his pocket. Again unnecessary wait. Somewhat concerned why fob w Misplaced key fob. For some reason man who was jockeying vehicles put key fob in his pocket. Again unnecessary wait. Somewhat concerned why fob was in his pocket and not on the console where I left it and where the mechanic left it. There was no reason to move the fob. More

Had 2pm appointment. .arrived before 2 pm on time, was a long line in service area, the person who came out to confirm appointment name Ryan ask if I had appt I replied ye .arrived before 2 pm on time, was a long line in service area, the person who came out to confirm appointment name Ryan ask if I had appt I replied yes, then he says we are extremely busy can I leave my vehicle overnight ...I said absolutely nit. I have an appt and I am not late.. I will wait.. then he says well sometimes you make dr appointment and they have to cancel your appt so same here ...I repeated I am waiting for my vehicle....I never want to deal with him again!..he needs to be trained in better customer service etiquette. More