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Jerry's Toyota - Service Center

Baltimore, MD

4.2
286 Reviews

286 Reviews of Jerry's Toyota - Service Center

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August 09, 2010

I've had the opportunity to deal with Jerry's service team sooner than I would have liked. My 2010 RAV 4 started having problems in late June with what turned out to be a timing chain tensioner. The ne More

by good-doc
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Jamie and Joy
July 18, 2010

Did our 6-month service and had several settings altered (removed the annoying backup beep). The service done by the shop itself was done well, and the staff was helpful. The one problem was with our bo More

by baltimoreprius
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheena Colbert, Sheena Colbert
July 05, 2010

Mr. John Good is the best service advisor that I have experienced within my 42 years of owning an automobile. John has been with Jerry's for at least 15 years. He is the main reason that I keep going b More

by hymns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Good, John Good
June 08, 2010

I get complete service that I can trust. Mr. John Good keeps me informed of my service needs and keeps my Tundra in top condition. The entire staff is very friendly and courteous. I have been dealing wi More

by demge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Good, John Good
May 28, 2010

I am very happy with Mr. John Good. He always provides professional and knowledgable service. John is very friendly, greeting me by name when I come to the service center. He is an asset to the dealersh More

by Hill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Good, Service Advisor, John Good
April 19, 2010

When it come to excellent servicing on your Toyota, I strongly recommend Jerry's Toyota on Belair Road, mainly because of service manager's like Mr. John Good. He represents honesty, fairness,quality wor More

by meishonmoore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Good, John Good
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