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Jerry's Toyota - Service Center

Baltimore, MD

4.2
273 Reviews

273 Reviews of Jerry's Toyota - Service Center

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August 05, 2016

Quality care service Good service Experienced staff Friendly staff. Great service center. Sheena is very knowledgable. She goes the extra mile. She provide excellent c More

by LAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheena Colbert
Aug 12, 2016 -

Jerry's Toyota responded

Thank you for sharing your service experience with Sheena. We appreciate your business. Sincerely, Matt Bukowski General Manager

July 30, 2016

DON'T TRUST THIS STEALERSHIP; WORST IN THE AREA!!!! My father bought his Camry here brand new and currently has about 90k on his odometer. This dealership can't even do oil changes right they stripped t More

by BruceHyun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jessica Montoya
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Good
Aug 12, 2016 -

Jerry's Toyota responded

Please call George Castaneda, Service Manager, at 4106615700 to discuss any details regarding your bill or visit.

July 21, 2016

great service Car washed as well as changed tire and Bluetooth connect properly to my apple app. Great costumer service as well as team work. Needed to go to the ba More

by Smiles😘
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick Moskos, Skyler D.
Jul 22, 2016 -

Jerry's Toyota responded

We are pleased to hear about your service visit. Thank you for sharing your review! Sincerely, Matt Bukowski General Manager

June 29, 2016

Airbag Recall No Problem Big thanks to #SheenaColbert and her team at #JerrysToyota. I had the standard airbag recall, made an appointment, dropped off my truck Early Bird an More

by The Mad One
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheena Colbert
Jul 01, 2016 -

Jerry's Toyota responded

Thank you for sharing your experience with Sheena at Jerrys. We appreciate your business. Sincerely, Matt Bukowski General Manager

May 04, 2016

Awesome Visit I enjoy my visit everytime the staff is friendly and make you feel at home, I usually just sit and enjot watching TV , which is nice that they have th More

by Brucelee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheena Colbert
May 13, 2016 -

Jerry's Toyota responded

Thank you for the 5-star rating. We appreciate your business! Sincerely, Matt Bukowski General Sales Manager

March 30, 2016

My overall experience was excellent ~🌹 The service that I receive is excellent ! I trust my mechanics and I trust Jenifer Standish ~ She Explains things to me that's very easy to u More

by Olivia101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Standish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2016 -

Jerry's Toyota responded

Thank you for sharing your 5-star review, we appreciate your business! Sincerely, George Castaneda Service Manager

March 09, 2016

Great experience I took my new car in for its first service and couldn't have been happier. They did the regular service and also checked on a couple of items of conc More

by Gretchenp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Castaneda, John Richick
Mar 11, 2016 -

Jerry's Toyota responded

Thank you for sharing your review! It was our pleasure to help you and we look forward to helping you in the future! Sincerely, George Castaneda Service Manager

March 08, 2016

Service of corrolla We arrived a little before our scheduled appointment. We were helped immediately by Yolanda Stanley who greeted us with a smile and was very professi More

by Sandy 430
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2016 -

Jerry's Toyota responded

We are pleased to hear about your outstanding service! Thank you for your business. Sincerely, George Castaneda Service Manager

February 29, 2016

Marlene 2/2016 I Love the dealership and my second Camry and I would like to thank Ruann Williams for always taking care of me and my vehicles - she gives top notch More

by Scotty lover
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruann Williams
Mar 11, 2016 -

Jerry's Toyota responded

Thank you Marlene for sharing your review! Congratulations on your new Camry! Sincerely, Matt Bukowski General Sales Manager

January 14, 2016

Great Service The low tire pressure light was on. Holly greeted me and explained what it meant along with how it would be fixed. She also assured me that there wa More

by Stuff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feb 19, 2016 -

Jerry's Toyota responded

We are pleased to hear Holly was able to help you. Thank you for sharing your review! Sincerely, George Castaneda Service Manager

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