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Jerry's Toyota - Service Center

Baltimore, MD

4.2
284 Reviews

284 Reviews of Jerry's Toyota - Service Center

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September 22, 2016

Good experience Preferred service writer john good listens to customer needs. He is consistent and timely in his estimates and delivery. He communicates well and ke More

by Jfm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Good
Sep 23, 2016 -

Jerry's Toyota responded

Thank you for sharing your service experience with John Good and Jerrys. We appreciate your business. Sincerely, Matt Bukowski General Manager

September 22, 2016

Oil change with little wait. Nothing ruins your day like a long wait at the dealership. Jerrys Toyota serves you as soon as you enter the garage area. They take great care of my v More

by Bluebell Tundra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheena Colbert
Sep 23, 2016 -

Jerry's Toyota responded

Thank you for sharing your service review, we appreciate your business! Sincerely, Matt Bukowski General Manager

September 15, 2016

Second visit I had my 24000 mile service done. I had my 20000 service done here as well. Both were done quickly and everyone was courteous. Only issue is when c More

by yofeeel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 19, 2016 -

Jerry's Toyota responded

I would love to clear up any confusion with your inspection, please call me at 4106615700 ext 2224. Sincerely, George Castaneda Service Manager

September 15, 2016

45,000 mi check up. 1. Service Center was available in the evening which made it possible with my difficult work schedule to take my car for service. 2. Their service wa More

by Froggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
do not remember names
Sep 19, 2016 -

Jerry's Toyota responded

Thank you for sharing your service experience at Jerry's Toyota. We appreciate your business. Sincerely, Matt Bukowski General Manager

September 14, 2016

Awesome Great service great people i would recommend this dealership to anyone looking for no hassle friendly reliable service. It was a breeze very accommoda More

by sal khdeir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick Moskos, Skyler D.
Sep 19, 2016 -

Jerry's Toyota responded

Thank you for sharing your review. We appreciate your recommendation. Sincerely, Matt Bukowski General Manager

September 08, 2016

My Car's Problem, Jerry's Toyota is the answer. Eversince I choiced Jerry's Toyota as my Car Maintenance years ago, I did not attempt to shop for another Car Service Center. Everytime I go there to More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ortiz, John Good
Sep 19, 2016 -

Jerry's Toyota responded

Thank you for your business. We are here to help with all your vehicle needs. Sincerely, Matt Bukowski General Manager

September 08, 2016

Service was greatly satisfied and my advisor Ms. Yolanda, was very professional and knows her job. The waited time was reasonable and the charge was reasonabl More

by udogod77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheena Colbert
Sep 19, 2016 -

Jerry's Toyota responded

Thank you for sharing your service review. We appreciate your business. Sincerely, Matt Bukowski General Manager

September 04, 2016

Prompt service Had a minor problem (check engine light) that was quickly identified and corrected. I was able to get an appointment the day I called, and were done i More

by Brad P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hamid Dadpay, John Guerriero, Christa Kurek
Sep 19, 2016 -

Jerry's Toyota responded

We are pleased to hear about your recent experience. Thank you for sharing your review. Sincerely, Matt Bukowski General Manager

September 02, 2016

Always excellent The work done on my car is timely, experienced and professional personnel I trust. The service mgr gives me updates on my vehicle and listens while I More

by Mary Young
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Newell, John Good
Sep 19, 2016 -

Jerry's Toyota responded

Thank you for sharing your service review. We appreciate your business. Sincerely, Matt Bukowski General Manager

August 31, 2016

Exccelent service, dedication and costumer care! Great job 150% satisfied! would feinitely go there again. Would purtchase a new car from Jerry's Toyota also a certifed pre-owned one. Rudy Koffler More

by rudy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruann Williams, Polly Mason
Sep 19, 2016 -

Jerry's Toyota responded

We are pleased to hear your are 150% satisfied. Thank you for sharing your review! Sincerely, Matt Bukowski General Manager

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