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Jerry's Toyota - Service Center

Baltimore, MD

4.2
284 Reviews

284 Reviews of Jerry's Toyota - Service Center

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December 16, 2016

Love My Service Rep It's a pleasure bringing my car in for service and having a fantastic service rep who is professional, always pleasant and knowledgeable. Yolanda expl More

by Sandy 430
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2016 -

Jerry's Toyota responded

Thank you for sharing your review, we appreciate your business. Sincerely, Matt Bukowski General Manager

December 14, 2016

Awesome Love working with my service person and getting my vehicle back and everything is done well also vehicle is clean too keep up the great work More

by Vi 32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2016 -

Jerry's Toyota responded

Thank you for sharing your service review, we appreciate your business. Sincerely, Matt Bukowski General Manager

December 13, 2016

Very professional.completed car maintenance in a timely man Professional,cost efficient, and work completed in a timely manner. have access to clean restroom. Television to watch while waiting for car. Some one More

by Bonnie 4ever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Good, Joe White
Dec 15, 2016 -

Jerry's Toyota responded

Thank you for sharing your 5-star review. We appreciate your business. Sincerely, Matt Bukowski General Manager

December 10, 2016

Excellent service by John Good! John Good is The Best of all service representatives anywhere! No matter what my issue is with either of my vehicles, John not only solves the proble More

by Joy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Good
Dec 15, 2016 -

Jerry's Toyota responded

Thank you for sharing your review of Jerry's Toyota and John Good. We appreciate your continued business. Sincerely, Matt Bukowski General Manager

December 01, 2016

top notch Well run dealership. Paper work is done quickly and efficiently. Very accommodating to my needs and concerns. Good follow up -often by personal phone More

by Dottie 016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christa Kurek
Dec 02, 2016 -

Jerry's Toyota responded

Thank you for the 5-star rating, we appreciate your business. Sincerely, Matt Bukowski General Manager

October 23, 2016

40,000 mile service had my 40,000 mile service, new tire and ready for winter, my service advisor was awesome thank you jennifer standish. see you again. really nice dea More

by burnskevin123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Standish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2016 -

Jerry's Toyota responded

Thank you for the 5-star rating, we appreciate your business. Sincerely, Matt Bukowski General Manager

October 12, 2016

Great service department! Employee was pleasant to deal with and helpful in getting the service needed. I came back for services that were recommended from my previous visit. More

by Bridell69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Good
Oct 13, 2016 -

Jerry's Toyota responded

Thank you for sharing your service review, we appreciate your business. Sincerely, Matt Bukowski General Manager

October 07, 2016

no problems in and out no problems. I usually have to wait a little longer than I would like but this time it was in and out. More

by kdjiot;w
Customer Service
Recommend Dealer
Yes
Employees Worked With
Hope Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2016 -

Jerry's Toyota responded

Thank you for the 5-star rating, we appreciate your business! Sincerely, Matt Bukowski General Manager

September 30, 2016

Replace axle assembly Went up to talk about having work done and they scheduled me the very next day work was completed by end of that day as promised! Everybody was very More

by 4 runner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christa Kurek
Oct 07, 2016 -

Jerry's Toyota responded

Thank you for sharing your review, we appreciate your business. Sincerely, Matt Bukowski General Manager

September 29, 2016

Quick, Precise and Friendly I was in a hurry and they were fast. I was in and out in no time. I was sent a reminder which was extremely helpful. More

by Richardson, Lynette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember
Oct 07, 2016 -

Jerry's Toyota responded

Thank you for sharing your service experience at Jerry's Toyota. We appreciate your business. Sincerely, Matt Bukowski General Manager

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