Jerry's Toyota - Service Center

Service department is HORRIBLE is an understatement. Every time you go with an appointment to wait for vehicle it takes forever for simple things!! Made an appointment to have my car serviced for an exp Every time you go with an appointment to wait for vehicle it takes forever for simple things!! Made an appointment to have my car serviced for an express service(advertised as service that won't slow you down of website HAHA) and was told it would be 2.5 at least wait.What is the point of an appointment if you still have to wait that long! They claimed it was because of CDC guidelines that only so many appointments - but that is false because CDC has no limit on number of people waiting!! You get told one none truth after another on why takes so long. Only dealership in which you make an appointment and say you need to wait for vehicles and still have to wait forever and shuttle service is no available because yo live too far away. General Manager, Matt r was uncaring and full of excuses. NEVER will I purchase a vehicle or use their service department again- you wait for everything and get nothing but excuses in return More

My service rep Brooke was informative & helpful, job was well done and accomplished in 1 day. well done and accomplished in 1 day. More

My appointment was at 840am I arrived at 820 am. My car was ready for pick up at 245pm. I only got an oil change. How's that for service. Poor!! My car was ready for pick up at 245pm. I only got an oil change. How's that for service. Poor!! More

Great service,everyone was very helpful they even came back to tel that my windshield blades need to change The personal there our great. back to tel that my windshield blades need to change The personal there our great. More

I had a major service problem and it was taken care of right away..Thankfully.. Skylar, service department associate, explained everything to me as to what was needed to fix problem and kept me up to date right away..Thankfully.. Skylar, service department associate, explained everything to me as to what was needed to fix problem and kept me up to date with everything. She was fantastic and I think a super addition to the service department. 100 stars for Skylar… More

I’ve been dealing with your dealership for the last ten years plus. Two cars, the personnel have been doing a good job with the service to the cars and their owners. I hope they continue having the consist years plus. Two cars, the personnel have been doing a good job with the service to the cars and their owners. I hope they continue having the consistency in their care of their customers in the future. More

As promised, I got my car on time . Thanks Miss Amanda and technicians for print respond Thanks Miss Amanda and technicians for print respond More

Brittany was amazing! Loved her personality, and communication was top notch. Thank you for easy, and excellent service. See you in 5k miles! Loved her personality, and communication was top notch. Thank you for easy, and excellent service. See you in 5k miles! More

The staff here is very accommodating. They answered all of my questions patiently. All of the required services are included up to 50,000 miles when you purchase a car here. The prices ar They answered all of my questions patiently. All of the required services are included up to 50,000 miles when you purchase a car here. The prices are fair and they even throw in a car wash. More

Great service really appreciated the dedication to customer service. Definitely my favorite dealorship. Sales staff was great too customer service. Definitely my favorite dealorship. Sales staff was great too More