Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Jerry's Toyota - Service Center

Baltimore, MD

4.3
295 Reviews
Call Service Center (410) 661-5700

295 Reviews of Jerry's Toyota - Service Center

Sort by
May 04, 2022

Great work, customer friendly and the customer service is fantastic. Customers call back is priceless. More

by Brian Horsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Brunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Collins
Report | Print
May 05, 2022 -

Jerry's Toyota responded

Thank you so much for taking the time to vouch for our staff and the high level of customer service provided to you during your visit with Jerry's.

April 27, 2022

Toyota always takes care of me. Jennifer was great. I will always take me car to my dealer More

by Dee916
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Standish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2022 -

Jerry's Toyota responded

Thank you for taking the time to provide such a positive review of our services! Have a great rest of your day.

April 21, 2022

Brittany in service is great. Friendly staff. Place is clean. Dealership prices expensive. Always helpful. More

by Tiggertlg65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany in service
Report | Print
Apr 22, 2022 -

Jerry's Toyota responded

Thank you for the positive review of your recent experience of working with our Service Department.

April 15, 2022

Excellent customer service by Yolanda! Always a pleasure to be there! The service to my vehicle was done quickly Thanks More

by GMartinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2022 -

Jerry's Toyota responded

Thank you so much for taking the time to vouch for our service department! Have a great rest of your day.

April 08, 2022

Everyone was very courteous and answered all of my questions. They had a shuttle that brought me home and then picked me up when my vehicle was finished More

by Old teacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2022 -

Jerry's Toyota responded

Thank you so much for taking the time to vouch for our service team and the service you were provided while visiting!

Apr 11, 2022 -

Old teacher responded

No problem

April 07, 2022

Worst place to buy a car. Poor customer relations. Don't stand on their warranties. More

by ravedm1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Heather Wilson , Neal Hillenburg
Report | Print
Apr 11, 2022 -

Jerry's Toyota responded

We are sorry that your overall Jerry's Experience warranted this poor rating. Your feedback has been brought to the attention of our management team for future consideration.

April 06, 2022

The Service Dept is very good in answering questions & does not rush the customer before repair. Very courteous. More

by peghardy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Neal Hillenburg
Report | Print
Apr 06, 2022 -

Jerry's Toyota responded

Thank you for taking the time out of your day to review our services so positively!

March 31, 2022

Good place to take your car for service and repair workers are very respectful and friendly More

by Thomassegun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skylar Dipietrantonio
Report | Print
Apr 04, 2022 -

Jerry's Toyota responded

Thank you for vouching for our staff and the services provided to you while visiting Jerry's Toyota.

March 30, 2022

Received great customer service from Kris in the Service Dept. a Jerry's Toyota today. More

by Maxie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kris Brunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2022 -

Jerry's Toyota responded

Thank you for taking the time to review your recent service visit with Jerry's Toyota, we look forward to seeing you in the future!

March 26, 2022

I have been going to Jerry’s Toyota for sometime now and the service is excellent More

by ike640
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Brunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Brunson
Report | Print
Mar 28, 2022 -

Jerry's Toyota responded

Thank you for the positive rating regarding our Jerry's Service Experience.

1
...
16
17
18
...
30