Jerry's Toyota - Service Center

My service rep Brook was in timely communication with details about car service and was appreciated. details about car service and was appreciated. More

Check in for repair was quick and efficient. Car was ready when promised. Waiting time was 2 hours for 40k service. Car was ready when promised. Waiting time was 2 hours for 40k service. More

Hello, it's been a while but figured I'd post again. Got a response from the review that I left on Google, but I already made my peace with the fact that they did not reimburse me and since it's been a Got a response from the review that I left on Google, but I already made my peace with the fact that they did not reimburse me and since it's been a couple of years....I'm not going to waste my time with them anymore. I am going to continue to leave reviews everywhere that I can to warn other people not to spend their money there. There are a lot of other honest dealers out there. I just wanted to share a bad experience that I had with Jerry's Service. Anybody reading this can decide for themselves if they want to spend their hard-earned money on anything from this dealer. I brought my 2015 Chevrolet Colorado in for repairs in October 2020. To sum it all up, Jerry's didn't reattach the a/c drain plug when they put the dashboard back together. This caused a big water problem. I had repairs done from another reputable auto shop, I sent all the evidence into them along with the bills and was informed they were not going to reimburse me. I was told this was because I never brought it to them to be diagnosed and repaired in the first place. I was not aware that I was supposed to............ This was clearly their fault but instead of doing the right thing.........this business decided not to. STAY AWAY!!!! More

I have been doing business with Jerry’s Toyota for years. Great customer service- easy in, easy out. Love the shuttle service that I have used a few times. My advisor, Brooke, is great to work with- she is a Great customer service- easy in, easy out. Love the shuttle service that I have used a few times. My advisor, Brooke, is great to work with- she is an asset to Jerry’s service Sept! More

The staff is pleasant and keeps you updated Ryan was apologetic about the length of time (2 hrs) apologetic about the length of time (2 hrs) More

Great service, best TV ever! Go early in and out, so you can start your day! Go early in and out, so you can start your day! More

Came for one tire change at 2:40pm and left at 6pm. Expected better from Jerry’s Toyota. Unprofessional from their end nothing Im sorry for the long wait. Just gave my car and boom I left. Expected better from Jerry’s Toyota. Unprofessional from their end nothing Im sorry for the long wait. Just gave my car and boom I left. More

Jeff provided exceptional service in a timely manner. Highly recommend him and the service department Highly recommend him and the service department More

Amanda was pleasant to work with. . .Informed me of price and how long it would take. . .Informed me of price and how long it would take. More

I trust the service the employees were polite and professional. However the wait with an appointment was just too long. Over three hours for a a simple oil change and tires rotation. Way too lon professional. However the wait with an appointment was just too long. Over three hours for a a simple oil change and tires rotation. Way too long!! More