296 Reviews of Jerry's Toyota - Service Center
From the moment I drove into the queue, I found everyone the service dept. to be extremely positive. Keon, my rep. was very friendly and helpful. He answered my questions and offered suggestions for me the service dept. to be extremely positive. Keon, my rep. was very friendly and helpful. He answered my questions and offered suggestions for me to consider regarding services the dept. Is offering. More
I went into the dealership for general inspection. My service advisor was Yolanda. She was very nice and considerate. My service advisor was Yolanda. She was very nice and considerate. More
Visiting here from houston and needed a car maintenance, these people are phenominal! Real nice and easy to talk to, the service was also fast, this place is highly recommended. these people are phenominal! Real nice and easy to talk to, the service was also fast, this place is highly recommended. More
Nice waiting room with wifi and coffee. Service advisor was nice. I was told I had to pay a $150 fee to diagnose a glovebox latch not working. Sorry but this is ridiculous. We are not tal Service advisor was nice. I was told I had to pay a $150 fee to diagnose a glovebox latch not working. Sorry but this is ridiculous. We are not talking a transmission or engine issue... We are talking jiggling a latch for $150...this is shrewd and wrong. I will still go back for service though... More
I went to dealership to service my vic they did not even fill my windshield water did they even checked my vic. fill my windshield water did they even checked my vic. More
Easy appt scheduling Kept me informed and beat expected. Ompletion time. Staff cheerful. Facility clean and well appointef expected. Ompletion time. Staff cheerful. Facility clean and well appointef More
Yolanda is an excellent service adviser. she greeted me at check in with professional courtesy. She explained my service needs very well. You need more like her.Also my shuttle driver home is she greeted me at check in with professional courtesy. She explained my service needs very well. You need more like her.Also my shuttle driver home is also very professional he is a very safe driver. More
My rep that worked with me today was excellent. I relayed a concern from the last time that I had a service and he apologized and worked to correct the problem and solved it. And gave a discount to I relayed a concern from the last time that I had a service and he apologized and worked to correct the problem and solved it. And gave a discount to me because it wasn’t solved the last visit. This was excellent customer service. More
An efficient and well run operation. Yolanda was very professional explaining what my car needed and arranging a Lyft to and from my house while my car was getting serviced. Awesome! Yolanda was very professional explaining what my car needed and arranging a Lyft to and from my house while my car was getting serviced. Awesome! More