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Jerry's Toyota - Service Center

Baltimore, MD

4.2
284 Reviews

284 Reviews of Jerry's Toyota - Service Center

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October 24, 2024

I always have a great fantastic pleasurable experience at Jerry’s Toyota The service is first class More

by Batmanthomasmcbryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Jerry's Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience at Jerry's Toyota. Our team strives to provide top-notch service, and it's always rewarding to know that our efforts are appreciated. We look forward to serving you again in the future!

October 03, 2024

I am very, very pleased with Jerry's Toyota. I refuse to let any other place do work on my truck. I never worry about the quality of the work. I know my truck is in good hands. I always tell peo More

by T. Warren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Jerry's Toyota responded

Thank you so much for your kind words, T. Warren! We're thrilled to hear that you're so satisfied with the work we do at Jerry's Toyota. Your trust and loyalty mean a lot to us. We're committed to providing the highest quality service and peace of mind to all of our customers. Thank you again for choosing Jerry's Toyota!

October 03, 2024

I have bought my last two cars from Jerry’s Toyota. And will happily do again when necessary. The service is also excellent, informative. Ryan made this maintenance easy. All is much appreciated! . More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Jerry's Toyota responded

We're thrilled to hear that you've had such positive experiences with us at Jerry's Toyota. Our team strives to provide exceptional service, and we're delighted to know that we met your expectations. Thank you for highlighting Ryan's excellent work. We're proud to have such dedicated team members who go above and beyond to ensure our customers are satisfied. We look forward to serving you again in the future.

September 26, 2024

Good service I like the video you sent me at the end and the service visor was very polite and helpful More

by Eleyl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Sep 27, 2024 -

Jerry's Toyota responded

Thank you for your positive feedback! We're glad to hear that you enjoyed the video and found our service advisor helpful. We strive to provide excellent customer service and appreciate your business.

September 17, 2024

Scheduled my service with ease and at time I requested. The gentleman checking my car in was polite and professional. Jeffrey checked me in and confirmed service and gave estimated quote for service. I More

by JMSN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Jerry's Toyota responded

We are thrilled to hear that you had a positive experience during your recent service visit. Your satisfaction is our top priority, and we're delighted to know that our team exceeded your expectations. We appreciate your kind words about the ease of scheduling, the professionalism of our staff, and the timely service. Our goal is to provide a convenient and efficient experience for all our customers. Thank you for choosing our dealership for your car maintenance needs. We look forward to serving you again in the future.

September 12, 2024

Everything ran very smooth, everyone was very helpful Thank you and I would recommend your dealers to my friends More

by Karenbocklage12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Jerry's Toyota responded

We are thrilled to hear that you had a positive experience at our dealership. Your satisfaction is our top priority, and we're delighted to know that our team exceeded your expectations. Thank you for your kind words and recommendation. We appreciate your business and look forward to serving you again in the future.

September 01, 2024

The dealership is clean, and while I waited I had a pleasant experience with a salesperson named Paul Southard. He was very knowledgeable, polite, and not pushy. I will definitely seek him out when I'm More

by Sma105
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Jerry's Toyota responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience at our dealership. We strive to create a welcoming environment for all our customers, and we're delighted that Paul Southard was able to provide you with exceptional service. We appreciate your business and look forward to serving you again in the future.

August 11, 2024

Service was excellent I highly recommend getting your service done there I was definitely a happy camper when I left More

by michaelbhunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Jerry's Toyota responded

Thank you for your recommendation, we appreciate your business!

Aug 21, 2024 -

Jerry's Toyota responded

Thank you for the recommendation!

August 06, 2024

My consultant was not in even though I specifically made my appointment with her. Apparently it was her scheduled day off. However the individual I was given to work with was excellent. The appointment w More

by terrysat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Chr
Aug 07, 2024 -

Jerry's Toyota responded

We are sorry for any misunderstanding when you scheduled your appointment. We are pleased to hear your appointment still went well. Thank you for your business!

July 25, 2024

Amanda is knowledgeable and takes time in explaining to the customer what is going on with their car. She is very pleasant, patient and understanding with a smile. More

by Maima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Jerry's Toyota responded

Thank you for the 5-star review! We love to hear that you had a positive time with Jerry's Toyota. We will pass along your kind words to Amanda and we look forward to your next visit!

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