Back

Jerry's Toyota - Service Center

Baltimore, MD

4.3
322 Reviews

322 Reviews of Jerry's Toyota - Service Center

Sort by
September 29, 2025

so far so good , car is running again getting around and about happy to ride again! More

by Chelsea
Recommend Dealer
Yes
Employees Worked With
Ryan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Foremann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

Jerry's Toyota responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jerry's! If you have any further questions, please give us a call. We're always happy to help!

September 26, 2025

Amanda and other service personnel and the tech very professional and respectful I was completely satisfied and everything for service at that time have been addressed. More

by jeffreyseymour11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Sering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Jerry's Toyota responded

Thank you for the fantastic review! We're thrilled to hear that you had a smooth and awesome experience with us.

September 26, 2025

SERVICE: We had an airbag sensor recall. We dropped off our vehicle the day prior. They arranged a lyft driver pickup to get us back home. Everything was done from drop off to home within 1/ More

by sremeikis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ERIC
Sep 29, 2025 -

Jerry's Toyota responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 24, 2025

Efficient service. Easy use of Lyft to get me home and back while working. Ryan was very pleasant and curteous. More

by BJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

Jerry's Toyota responded

Thank you for taking the time out of your busy day to leave us such a nice review!

September 21, 2025

Excellent service and customer care I was verified immediately and welcome by my service representative Amanda More

by Gwenjsnowden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Sering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2025 -

Jerry's Toyota responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 03, 2025

The service is very good and faster as time no late Jerry is better for all services More

by Jihad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacye Giallousis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Sering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Foremann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Jerry's Toyota responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jerry's and we hope to see you again soon!

August 27, 2025

They were short staffed,but Kris did a good job taking care of me,thank you More

by doehringgray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Brunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Jerry's Toyota responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 24, 2025

The service was great. The service coordinator was very helpful with our needs that was .great. More

by charlesmahaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Jerry's Toyota responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jerry's and we hope to see you again soon!

August 19, 2025

Great service. I dropped my car off for an oil change, I got car back in about two hours. More

by Dj digital
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Sering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Jerry's Toyota responded

We truly appreciate you taking the time to share your positive experience! It makes our day to know you received very good customer service. Our team works hard to ensure every job is done well, and we're so glad to hear you'll be returning. Thanks for choosing Jerry's!

August 11, 2025

Jerry’s Toyota is the best to my expectations. It has the best inventory available when one is looking for a new or the pre owned car. More

by Bhadaur62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Christopher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Bhadaur62 responded

Jerry’s Toyota is best for providing after sales services.Jamie Christopher is wonderful person to deal with.Very courteous,humble and helpful.Keep up the great work,👍

1
...