
Jerry's Toyota
Baltimore, MD
Hours
Sales/Showroom
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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my van was 3000 miles from the end of the warranty, they found a leak I did not know existed and repaired the problem I was having all under warantee. They also offered to replace parts (I paid for) while found a leak I did not know existed and repaired the problem I was having all under warantee. They also offered to replace parts (I paid for) while the labor was covered under the warranty for the problems. they have saved me quite a bit of money. now to wait and see if my original problem is fixed. but they are still a good dealership. More
Jason was awesome, my wife hates buying cars and she said this was the best experience she has ever had. Thanks to Jason's great customer service, and quick service we were able to get in and out with a grea this was the best experience she has ever had. Thanks to Jason's great customer service, and quick service we were able to get in and out with a great quality used car at a fantastic price. Best car buying experience ever!!!!!!!!!!!!!!!!!!!!!! More
Very patient man in Jason; he worked with me for 5 months to make sure I was able to get the used car I wanted. To do that he had to listen, listen, and listen some more. In the end I think he knew more what to make sure I was able to get the used car I wanted. To do that he had to listen, listen, and listen some more. In the end I think he knew more what I wanted than I did. He is a model to his co-workers and one that should take time to listen to. More
Jason was professional, courteous and friendly to me and family. Jason, and all the other Jerry's Toyota representatives, made buying a GREAT used SUV a pleasant experience! I will recommend Jason and Jer family. Jason, and all the other Jerry's Toyota representatives, made buying a GREAT used SUV a pleasant experience! I will recommend Jason and Jerry's Toyota time and time again! Thanks! More
Priscilla is very personable and easy to talk to. I feel she went above and beyond to help me and not just treat me like another sale toward her sales quota. It just so happens Priscilla sold me my first To she went above and beyond to help me and not just treat me like another sale toward her sales quota. It just so happens Priscilla sold me my first Toyota 11 years ago. I think that alone speaks volumes. Thank you Priscilla, you are the best in my book! More
Help me lower my payments. I had to pay 13% interest on the vehicle I had, which was to much, I needed a lower payment and they worked with me. Also the 6000 vaucher I recieved in the mail post bankruptc the vehicle I had, which was to much, I needed a lower payment and they worked with me. Also the 6000 vaucher I recieved in the mail post bankruptcy help too. I have bought Toyota's for 25 years and I really like them More
This was a great experience. Jason was extremely helpful, worked with me to get a better loan than the pre-approved one I walked in with, and didn't try any cheap "used car salesman" techniques. It helpful, worked with me to get a better loan than the pre-approved one I walked in with, and didn't try any cheap "used car salesman" techniques. It was awesome and I would definitely come to this dealership again! Thanks Jason!!! More
Jason was fantastic to work with. He was extremely friendly and made my experience delightful. I would recommend everyone to see him because of how great he is! Jason listened to what I was looking f friendly and made my experience delightful. I would recommend everyone to see him because of how great he is! Jason listened to what I was looking for and produced it. It was so nice he followed up to see if i liked my decision and asked how the car was! More
This is the fifth Toyota we have bought over the years and the second bought from Jerry's. The first was quite a few years ago and I hadn't been serioiusly in the market for a new car, dropped in at Jerr and the second bought from Jerry's. The first was quite a few years ago and I hadn't been serioiusly in the market for a new car, dropped in at Jerry's on a whim to look at my "dream" car at the time and was offered an amazing deal with no negotiation. No one familiar with the car and pricing believed that I could have gotten such a great deal and with no battles. This time around I had done a huge amount of research and knew exactly what I wanted and how much I'd pay and went shopping amongst 7 different local dealers. I had heard the line that all those online prices were misleading because they don't include destination and other hidden charges. Before I talked serioiusly with Jerry's there was only one dealer getting close to my price and that was the furthest from home. Several of the dealers that contacted me via email in response to internet requests ignored my attempts to get more information via email and repeateedly sent form-letter e-mails with no additional information. Others made personal contact but couldn't come close to my price. The non-internet contacts I made couldn't come close to my price. When I asked Sean Lyons at Jerry's via e-mail about the "hidden" charges he spelled out exactly what charges needed to be added to the internet price for direct comparison - all the answers were direct and proved to be correct when the deal was finalized, and the price (internet listed plus those charges) was still very competitive when compared to what other dealers had agreed to. When I finally reached my "fish or cut bait" point I called Sean and asked if he could shave off the last few hundred to get to "my" price he did - on the phone and on the spot (no "I'll see about that and get back to you). There was a glitch in locating the exact vehicle, and when I left the dealership after pruchasing the car I realized the car I had bought didn't have the exact equipment I had expected. I really expected to be told that I signed the papers and the deal was done. Instead Huntley (sales) made sure they installed the extra equipment at no extra cost, which it turns out was a huge concession as the price I had paid turned out to at least partially reflect the missing options. I was really ready to do battle and instead they bent over backward to make sure I was satisfied. More
We have been thinking about buying a Prius for a long time. The dealership had the car we wanted in stock. The sales and finance people were friendly and helpful and made our purchase easy. The "Toyot time. The dealership had the car we wanted in stock. The sales and finance people were friendly and helpful and made our purchase easy. The "Toyotathon" 0% financing was an incentive to buy when we did. More