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Jerry's Toyota
Baltimore, MD
890 Reviews
Jerry’s Auto Group is one of the top Chevrolet, Mitsubishi, and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area.
Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since.
Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin.
In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps.
Learn more about all of Jerry’s offerings, including vehicles from Mitsubishi, Chevrolet, and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 890 reviews
November 07, 2023
Prompt, courteous service; waiting area area clean and uncrowned; nice conversation with well informed sales person… uncrowned; nice conversation with well informed sales person… More
by Toyota-DR-x8
November 04, 2023
Service was excellent. Staff was professional and pleasant. Even though it took some time for my car to be serviced. Staff kept checking in to let me know the status of my Staff was professional and pleasant. Even though it took some time for my car to be serviced. Staff kept checking in to let me know the status of my vehicle. More
by glbagley01
Employees Worked With
November 02, 2023
Have been buying and servicing cars there for at least 30 years. Great cars and service. years. Great cars and service. More
by themysticcat
November 02, 2023
I must admit that, after reading some of the ratings for their service, my experience, for my first service was what I truly expected from a decent dealership. Because I had an afternoon appointment, I allo their service, my experience, for my first service was what I truly expected from a decent dealership. Because I had an afternoon appointment, I allotted the process to be concluded in about two hours and they finished my service in two hours exactly. It was a very good first impression. More
by Tone
October 26, 2023
Great friendly, understanding, knowledgeable, prompt, and professional service in the maintenance department. I appreciate Yolanda’s cheerful reassuring approach. Happy holidays. See you in the spring. professional service in the maintenance department. I appreciate Yolanda’s cheerful reassuring approach. Happy holidays. See you in the spring. More
by romart410happy
Employees Worked With
October 25, 2023
The team they keep in employment are trained by themselves to work in harmony to satisfy your demands and expectations! A++++++++ you can trust Jerry’s ability to provide you with the best deal themselves to work in harmony to satisfy your demands and expectations! A++++++++ you can trust Jerry’s ability to provide you with the best deals . Thank you Herman jones and others. Grateful for your service and your help in buying our cars . Dace bill till Davd David md butler More
by Bil l tim
Employees Worked With
Other Employees :
All on parking lots and greeters , Sydnie Kurek, Keon Lambert
October 24, 2023
I purchased my 1999 Toyota Avalon, new from Jerry’s Toyota. I have had it serviced exclusively at Jerrys without issues. I took it in today for an oil change and tire rotation appointment at 40,000 mil Toyota. I have had it serviced exclusively at Jerrys without issues. I took it in today for an oil change and tire rotation appointment at 40,000 miles. It took a little longer time than I expected since I waited at the dealership but I was very happy with the results. Kristofer was my service rep and was excellent! More
by Tom R.
Employees Worked With
Kris Brunson
October 19, 2023
Excellent services. Job well done. I would recommend love one to go to Jerry toyota.Hope they will keep the services Job well done. I would recommend love one to go to Jerry toyota.Hope they will keep the services More
by bayedieye1975
October 19, 2023
I regret dealing with this people , their customers relation is very very poor , I purchased a car from them and I meet a very good guy that help me out but after I finish my 50,000 mileage I paid for relation is very very poor , I purchased a car from them and I meet a very good guy that help me out but after I finish my 50,000 mileage I paid for the 5 times services and my car was 55,000 miles then ,have called this people twice to book an appointment they keep on giving me excuses I have to paid somewhere else to service my car what is the essence of paying then to you guys , when ever I called for servicing they either gave you 3weeks appointment are you guys expecting me to leave my Car not driving for that 3 weeks ? Now my car mileage is 72,000 plus and they still done have space for just for ordinary oil change this is crazy . I regretted I left Heritage and join jerry very bad experience. I gave you guys 1/10. More
by oluwaseunsewanu25Oluwaseun
October 17, 2023
Super fast transaction, with a hassle free financing process. All the staffs were friendly and welcoming. process. All the staffs were friendly and welcoming. More
by jonasnatalie34
