Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jerry's Toyota
Baltimore, MD
926 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area.
Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since.
Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin.
In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps.
Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 926 reviews
October 26, 2016
AWESOME! This was the best car buying experience in my life!!! I have told friends and family about how pleased I am with my new car and with great treatment This was the best car buying experience in my life!!! I have told friends and family about how pleased I am with my new car and with great treatment I received at Jerry's. More
by DanniG
Employees Worked With
Walt McDonald, Eric Hammer, Allen Bailey III
October 23, 2016
40,000 mile service had my 40,000 mile service, new tire and ready for winter, my service advisor was awesome thank you jennifer standish. see you again. really nice dea had my 40,000 mile service, new tire and ready for winter, my service advisor was awesome thank you jennifer standish. see you again. really nice dealership More
by burnskevin123
Employees Worked With
October 18, 2016
very easy experience From the moment I walked up I felt welcomed. everything was handled very easily and fairly quickly. I look forward to working with this dealership t From the moment I walked up I felt welcomed. everything was handled very easily and fairly quickly. I look forward to working with this dealership to maintain the car and keep it in the best shape I can. More
by phluffstravels
Employees Worked With
Antwan Burston
October 17, 2016
They treated us like family. They were very courteous, patient, and went beyond duty to help to get us the new car. They even acted as an advocate with the bank after I purchased They were very courteous, patient, and went beyond duty to help to get us the new car. They even acted as an advocate with the bank after I purchased the car. He called 2 days after I had the car and he was able to get the bank to drop the interest by 5%. More
by Michele Lovelace
October 14, 2016
Amazing Service I enjoyed working with Eric Moskos at Jerry's. He has a wonderful personality and he was very helpful in making sure that I got the vehicle that I lov I enjoyed working with Eric Moskos at Jerry's. He has a wonderful personality and he was very helpful in making sure that I got the vehicle that I loved so that I could get on the road. I would definitely recommend others to shop with him. More
by DB
Employees Worked With
Erick Moskos
October 13, 2016
Nice service I brought my new car from the dealership with good deal and service. Even though the process took longer than I expected, Antwan and Ray are very pati I brought my new car from the dealership with good deal and service. Even though the process took longer than I expected, Antwan and Ray are very patient and helpful in getting the deal done. One thing I have problem with is the auto warranty program, I was given options to purchase different level of protections and was told I can drop the option anytime without knowing the implication. The next day, I came back to drop one of the warranty option and was surprised to know my monthly premium still be same. The difference will be applied to the overall charge. In my opinion, the warranty/finance program is not very flexible enough to meet customer's need. More
by MC
October 12, 2016
Great service department! Employee was pleasant to deal with and helpful in getting the service needed. I came back for services that were recommended from my previous visit. Employee was pleasant to deal with and helpful in getting the service needed. I came back for services that were recommended from my previous visit. I did not have to wait too long to get the work done. More
by Bridell69
Employees Worked With
John Good
October 11, 2016
Awesome service I am a new driver for the Uber program and got a new car with them. The Salesman was helpful and really made the process of getting the car a breeze. I am a new driver for the Uber program and got a new car with them. The Salesman was helpful and really made the process of getting the car a breeze. I love not only the service I got but the car is amazing. Thanks Erick Moskos. More
by feff76
Employees Worked With
Erick Moskos
October 09, 2016
I was taken care of in good faith. My salesman eric was always up front with me, on what vehicle I can get. Very professional, he let me in 6 months come back get what u want. My salesman eric was always up front with me, on what vehicle I can get. Very professional, he let me in 6 months come back get what u want. More
by cliff40
Employees Worked With
dana, Erick Moskos
October 08, 2016
Great customer service at the dealership. Loved it. Got into the dealership not hoping to get any deal done due to my in ability to get a loan. However Barnes helped me through successfully to get a gre Got into the dealership not hoping to get any deal done due to my in ability to get a loan. However Barnes helped me through successfully to get a great loan at a great interest rate. More
by Paulbarezi
