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Jerry's Toyota
Baltimore, MD
930 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area.
Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since.
Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin.
In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps.
Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
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Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 930 reviews
December 26, 2016
Great Service !! Yolanda is a top notch professional, caring and exceptional service advisor! when I come in to meet with her, I know I'm in good hands. Not only does Yolanda is a top notch professional, caring and exceptional service advisor! when I come in to meet with her, I know I'm in good hands. Not only does Yolanda take the time to make my visit hassle free, she also ALWAYS make me feel as if I'm the only customer she will be seeing that day. No one looks foreward to a car repair or service expense but after meeting with Yolanda at Jerry's Toyota on Belair Road service department, I feel I've been well advised and properly taken care of. She does her job with sincerity and has always had an answer for any question I have. In addition to her professionalism, Yolanda assures me that whatever has to be done will be done right and I've grown to trust and feel very comfortable with her being the overseer of my car service. I remember sharing during my first meeting with her, how I dread going to service shops. It's still not my favorite place to visit but Yolanda's personal touch, along with her knowledge and professionalism has made it so much easier. Thank you Yolanda for making my visits much more tolerable. Keep up the exceptional work! C. Goldring More
by Crystal124
Employees Worked With
December 24, 2016
Good Experience Helpful, knowledgeable and personable salesperson-Good attention and customer service. Eager to help. Quality maintenance package. Quite satisfied wi Helpful, knowledgeable and personable salesperson-Good attention and customer service. Eager to help. Quality maintenance package. Quite satisfied with experience and have shared such with friends. More
by Tttttttt
Employees Worked With
Timothy Gruzs
December 22, 2016
Normal maintenance. The people I first see are the people who put stickers on the mirror and place paper covers on the car seat. They are pleasant and take you to the off The people I first see are the people who put stickers on the mirror and place paper covers on the car seat. They are pleasant and take you to the office for the service tech who writes up what you want done. They know their jobs very well and guide me to what should be done to my car. I don't see my car until it has been correctly taken car of with the repairs needed. Every one whom I see are extremely polite and know their job as well as the person who takes care of the coffee station. More
by RJBUD
December 22, 2016
Smooth easy transaction Tim my salesman was very thorough and worked with me on getting the right vehicle. Made the transaction very smooth. A nice experience. The Rav 4 is Tim my salesman was very thorough and worked with me on getting the right vehicle. Made the transaction very smooth. A nice experience. The Rav 4 is an excellent vehicle. I had options put on the vehicle and everything was ready in only 3 days. I am very happy with my new 2017 rav 4. More
by toyota rav4
Employees Worked With
Hamid Dadpay, Timothy Gruzs, Christa Kurek
December 19, 2016
So far so good...Christina Hahner was great! Went very smoothly...always good when Toyota keeps their word when it comes to tire wear! Christina Hanner was polite, respectful, helpful and well-in Went very smoothly...always good when Toyota keeps their word when it comes to tire wear! Christina Hanner was polite, respectful, helpful and well-informed.Thanks... More
by Bob Mackey
Employees Worked With
Christina Hahner
December 18, 2016
Love my Car The staff from this location are knowledgeable and friendly, and were able to accommodate me. The sales rep Tim Gruzs was amazing, and I love the car The staff from this location are knowledgeable and friendly, and were able to accommodate me. The sales rep Tim Gruzs was amazing, and I love the car that I got. More
by Rabs
Employees Worked With
Timothy Gruzs
December 17, 2016
Customer Service My Husband & I likes the customer service from this location. Employees are helpful, friendly & take their time to meet your needs. We are highly sati My Husband & I likes the customer service from this location. Employees are helpful, friendly & take their time to meet your needs. We are highly satisfied by far. Thank you. More
by Maria1
Employees Worked With
December 16, 2016
Kept their promises I hate buying cars. Sales rep went out of his to make this a pleasurable experience. Honored the deal offered on internet and beat 3 other dealerships I hate buying cars. Sales rep went out of his to make this a pleasurable experience. Honored the deal offered on internet and beat 3 other dealerships offer by a large margin. More
by breezyhill
Employees Worked With
Timothy Gruzs
December 16, 2016
Love My Service Rep It's a pleasure bringing my car in for service and having a fantastic service rep who is professional, always pleasant and knowledgeable. Yolanda expl It's a pleasure bringing my car in for service and having a fantastic service rep who is professional, always pleasant and knowledgeable. Yolanda explains what needs to be done in priority order and how important it is to take care of those things. If there are any changes or something else is found that needs repair Yolanda communicates that information to me immediately. I have never had to take my car back for something that was supposed to be done and wasn't done. My car is serviced and delivered back to me by the time promised. More
by Sandy 430
Employees Worked With
December 15, 2016
Totally Awesome Everything about Chad has been totally amazing. I would love to work with him again in the future, I think him for everything. Great Job Everything about Chad has been totally amazing. I would love to work with him again in the future, I think him for everything. Great Job More
by June1987
Employees Worked With
Chad Votta
