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Jerry's Toyota
Baltimore, MD
890 Reviews
Jerry’s Auto Group is one of the top Chevrolet, Mitsubishi, and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area.
Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since.
Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin.
In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps.
Learn more about all of Jerry’s offerings, including vehicles from Mitsubishi, Chevrolet, and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 890 reviews
September 27, 2024
Jonathan you are the best. You explained every aspect with me so that I could understand. Everything was smooth sailing. I just want to say thank you again. You explained every aspect with me so that I could understand. Everything was smooth sailing. I just want to say thank you again. More
by darlenecromwell
September 17, 2024
Scheduled my service with ease and at time I requested. The gentleman checking my car in was polite and professional. Jeffrey checked me in and confirmed service and gave estimated quote for service. I The gentleman checking my car in was polite and professional. Jeffrey checked me in and confirmed service and gave estimated quote for service. I was in and out in an hour! First time this quick. This was so appreciated as I was having some issues that warranted me to go urgent care. Waiting area clean with plenty seats More
by JMSN
Employees Worked With
September 12, 2024
Just purchased new Tundra and my salesman Khalid DelAgarde made it a great experience to him the Costner is 1st and provides great service even after you roll off the lot DelAgarde made it a great experience to him the Costner is 1st and provides great service even after you roll off the lot More
by cknoerlein1
September 12, 2024
Everything ran very smooth, everyone was very helpful Thank you and I would recommend your dealers to my friends Thank you and I would recommend your dealers to my friends More
by Karenbocklage12
Employees Worked With
September 10, 2024
I experienced a true bait and switch at this dealership. The internet advertised a certain price that the car salesperson admitted is not the price anyone will get because the dealer is free to add a “mark The internet advertised a certain price that the car salesperson admitted is not the price anyone will get because the dealer is free to add a “market adjustment” or any additional fees they chose. The price provided to us to buy the car was almost $8,000 higher than the price advertised on the internet and at least 5 categories of additional fees (beyond tax, title, tags and dealer processing) were added (including tow miscellaneous “dealer fees” totaling about $2000. The whole experience was insulting and a waste of time. More
by tamarabrodrigues
Employees Worked With
September 01, 2024
The dealership is clean, and while I waited I had a pleasant experience with a salesperson named Paul Southard. He was very knowledgeable, polite, and not pushy. I will definitely seek him out when I'm pleasant experience with a salesperson named Paul Southard. He was very knowledgeable, polite, and not pushy. I will definitely seek him out when I'm in the market for my next vehicle. More
by Sma105
Employees Worked With
August 29, 2024
Terrible Experience . They ran 4 hard pulls on credit when I only authorized 1, to Toyota, which has now screwed up my credit, even though I had 2 approvals . Reached out They ran 4 hard pulls on credit when I only authorized 1, to Toyota, which has now screwed up my credit, even though I had 2 approvals . Reached out to Jerry's management to ask for them to submit a letter to the credit agencies, to withdraw the 3 requests and I cannot get a return phone call to do so. Rep was great. Company F & I Dept itself is terrible for doing what they did. I'd never recommend them to anyone. Letter to Toyota distributor is next to complain about what it is Jerry's Toyota has done . Not good business. More
by drwow
Employees Worked With
Mohamed
August 11, 2024
Service was excellent I highly recommend getting your service done there I was definitely a happy camper when I left service done there I was definitely a happy camper when I left More
by michaelbhunter
Employees Worked With
August 06, 2024
My consultant was not in even though I specifically made my appointment with her. Apparently it was her scheduled day off. However the individual I was given to work with was excellent. The appointment w my appointment with her. Apparently it was her scheduled day off. However the individual I was given to work with was excellent. The appointment went well. More
by terrysat
Employees Worked With
Jamie Chr
