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Jerry’s Leesburg Chevrolet
Leesburg, VA
238 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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238 Reviews of Jerry’s Leesburg Chevrolet
June 20, 2017
This was the best car-buying experience ever! I just purchased a 2014 Chevrolet Equinox on Friday, June 16, 2017. This was my first car-buying experience in several years, the second newest vehic I just purchased a 2014 Chevrolet Equinox on Friday, June 16, 2017. This was my first car-buying experience in several years, the second newest vehicle I have ever owned (and I have been driving a very long time), and the most money that I have ever spent on a vehicle – all very good reasons to be stressed. Not only was I having a difficult time finding the right vehicle, but I had a specific monthly budget amount in mind. I was beginning to think that I would have to settle for something less that what I wanted and then I was fortunate enough to contact Jerry’s Chevrolet in Leesburg, Virginia. Although I was extremely pessimistic and sure that my criteria could not be met, I had some very enthusiastic and efficient people assist me with all of the facets of my car-buying experience: Tracey Lambert, Maia Humes, Joe Hever and Will Allen. They were not only able to put me in the vehicle I wanted, but were able to get me the financing that enabled me to afford it. They told me they could make it happen and they did – all while being extremely courteous and making me feel like I was the most important customer they ever had – therefore earning my 5-star rating! Thank you! More
by Vicci Barrett
Employees Worked With
Tracey Lambert, Joe Hever, Will Allen, Maia Humes
May 25, 2017
Great place to have your vehicle serviced . or buy a vehicl The cashier Annette Wilson completes the total positive experience at Jerry Chevrolet. I watched her for the hour that I was there waiting for my v The cashier Annette Wilson completes the total positive experience at Jerry Chevrolet. I watched her for the hour that I was there waiting for my vehicle to be serviced . She made me feel very comfortable and does so much more than just the cashiers position . She is a very valuable employee . More
by Parker. D 137
Employees Worked With
Chris Gearity, Annette Wilson
April 29, 2017
Efficient. Quick. Easy. Chris was fantastic. Courteous and very efficient. Our family has leased and bought several vehicles from this dealership and the service department i Chris was fantastic. Courteous and very efficient. Our family has leased and bought several vehicles from this dealership and the service department is a huge reason that we continue to come back. More
by Mdichris
Employees Worked With
Chris Gearity
April 20, 2017
Transmission problems. Chris in service department was the best I've ever dealt with.he kept me updated on my car and made sure I did not go without a vehicle the whole time Chris in service department was the best I've ever dealt with.he kept me updated on my car and made sure I did not go without a vehicle the whole time. Thanks Chris! More
by DPruitt
Employees Worked With
Keith Stejbach, Chris Gearity, Tracey Lambert
March 08, 2017
Over the top service! Even though I purchased my Corvette at a different dealer, I had a very positive experience with the Service Department and Jason Gage. I couldn't sa Even though I purchased my Corvette at a different dealer, I had a very positive experience with the Service Department and Jason Gage. I couldn't say any negatives. The place was professional and helpful. Jason was exceptionally courteous and genuine in his efforts and I felt moved to write online reviews to highlight my very positive experience. Again, many thanks! More
by Nawambo
Employees Worked With
Jason Gage
February 11, 2017
Jerry's Chevrolet is top notch From the purchase of my two vehicles to the continued service, they are the best. Chris is service sets the bar high! I will continue to come back to From the purchase of my two vehicles to the continued service, they are the best. Chris is service sets the bar high! I will continue to come back to Jerry's for service and new vehicle purchases. More
by Robert Smedile
Employees Worked With
Chris Gearity
February 01, 2017
Good Service Good take care of me, Mr. Chris, service man. He's always take care very well. Im always very busy, when I call for my Suburban 2016 LTZ for oil chang Good take care of me, Mr. Chris, service man. He's always take care very well. Im always very busy, when I call for my Suburban 2016 LTZ for oil change, Mr. Chris always accept me to walk thru. Thx More
by Deepu LTZ
Employees Worked With
Mr. Jahid, Chris Gearity
January 24, 2017
Disappointed O THE WISE - We’d rather just chalk it up as a “live and learn” experience, but we have a responsibility to warn others not to make our mistake of ass O THE WISE - We’d rather just chalk it up as a “live and learn” experience, but we have a responsibility to warn others not to make our mistake of assuming dishonest used car salesmen are an obsolete stereotype. Unfortunately, we learned at least one is still in operation at Jerry’s in Leesburg. When we were considering the purchase (Chevy Tahoe), Harvey, very eager, was in constant contact with us. While test driving, we noticed the stereo was badly malfunctioning, but were immediately assured by Harvey it would be repaired - no worries. We could see we’d need to replace the tires (no problem), and planned for that. When we asked about the brakes, Harvey claimed “we only sell vehicles with 50% or more left on the brake pads.” We had no reason to disbelieve him about either the promise to repair the stereo or the statement about the brakes. When we arrived to pick up the vehicle and finalize the purchase, we inquired about the stereo, and Harvey, in the presence of several others, said it had been repaired. Not far down the road, the stereo malfunctioned again, and Harvey instructed us to bring it back at our earliest convenience to be corrected, which was fine with us. Shortly thereafter, the brakes began to make an awful noise, and we drove directly to a local shop (Maryland). We learned the brake pads were nearly gone (the warning tab was scraping) and had to be immediately replaced (costing us the $1,100 we had set aside for tires). We saved the pads and took them to the state police, where they were declared to have been “barely legal.” So much for the “50% or better” claim. During this time we’d been trying to arrange for the promised stereo repair, but the once eager Harvey had become impossible to reach by phone, text, or email. Weeks passed, with zero response to our many attempts. Exasperated, we called the service department, and learned no work order for the repair had ever been placed. Finally (coincidentally?) just after the 30 day warranty expired, we were miraculously able to get in touch with Harvey, who had complete amnesia about his promise to fix the stereo. He actually became adversarial. His manager told us we “should have gotten the promise in writing.” Advice (he must know Harvey well) that came too late for us, but hopefully not for you. His manager did “compromise” by offering us half toward the stereo repair, which was small consolation for the amount of time and energy it took to “resolve” this, not to mention the surprise brake repair we also had to absorb. Jerry’s “Let the competition beware” slogan might more accurately be “Let the buyer beware.” I very much hope that the other Jerry’s salespeople are honest and true. If so, I wish them well. As for Harvey, hopefully he will learn that you don’t really get ahead in life by taking advantage of people. Ultimately, the cost to him will be more than it was to us. More
by reviewer
Employees Worked With
Harvey Miles
December 23, 2016
Great Experience!! Found the car i wanted online and was contacted by Doug Holcomb. Being 4 hours away i was a little skeptical at first to make the trip up as i didn't Found the car i wanted online and was contacted by Doug Holcomb. Being 4 hours away i was a little skeptical at first to make the trip up as i didn't want to waste my time. Doug was extremely helpful every step of the way and an overall great person. Vehicle was ready for me when i arrived and looking flawless. Everyone at the dealership was great and friendly and definitely didn't make you feel like just another person being a vehicle. I highly recommend this dealership and it's a drive i wouldn't mind doing for a purchase again. Ask for Doug, he will not steer you wrong. Best car buying experience I've had so far in 20+ years buying vehicles. More
by Francis Colón
Employees Worked With
Doug Holcomb
October 25, 2016
Best service ever! My sister and I both purchased cars from.here, best service we've ever had! Met with Tracey, he walked us through the entire process, followed up with My sister and I both purchased cars from.here, best service we've ever had! Met with Tracey, he walked us through the entire process, followed up with us afterwards and always gave an update along the way. More
by Amanda L Abernathy
Employees Worked With
Tracey Lambert, Silvana Hamdan
