Jerry's Hyundai

Be careful dealing with these guys online. The sales rep strung me along and would not tell me what I qualified for after being asked 3 times. I knew something was up. I had planned to go to t The sales rep strung me along and would not tell me what I qualified for after being asked 3 times. I knew something was up. I had planned to go to the dealership today Monday and emailed him on Saturday asking again and telling him I needed to know. I am 80 miles from there so I didn't want to drive all the way out there to find out I didn't qualify or get the numbers I asked for. They pulled my credit report that Friday and still didn't tell me anything. After not showing up and not hearing from the sales rep I sent him an email. I asked what was going on and he finally told my that I needed to put down a big down payment to get the financing I wanted. I knew this could happen, but the fact that I wasn't told about it really pissed me off. He had every opportunity to tell me but didn't. Very bad business practice. We could have been down with this a few days ago. Run as fast as you can from Blake Roe (sales rep). More

We had a good experience buying a Palisade! Jason Bailey was thorough, caring, and detail oriented. Jason Bailey was thorough, caring, and detail oriented. More

Best dealership on the planet! They really took good care of us and made process hassle free-Rowlett resident, worth the drive They really took good care of us and made process hassle free-Rowlett resident, worth the drive More

Bought a Santa Cruz in April, paid $1000 over dealer price, but now they want service it. Can’t get in for oil change for more than a week. Will not provide a loaner vehicle while they do the service, price, but now they want service it. Can’t get in for oil change for more than a week. Will not provide a loaner vehicle while they do the service, and will not provide shuttle service. Online scheduler not working at all. If you do buy from them don’t expect any service. More

Refused to do any business with me because I wasn’t local. Tried calling several times but they constantly hung up on me. I do NOT recommend this dealership. local. Tried calling several times but they constantly hung up on me. I do NOT recommend this dealership. More

This Stealership wants $6,000 over MSRP for a Santa Cruz. They are not willing to budge on the price. The $6,000 is going straight to the dealership and salesman. They gave us the "Jerry's price" at 8am and They are not willing to budge on the price. The $6,000 is going straight to the dealership and salesman. They gave us the "Jerry's price" at 8am and when we showed up to purchase the car at 10am they added the $6,000. The sales manager Brian stated that if we didn't like it too bad because someone will pay that price. He also stated that you can take the car to auction and sell it for more then you can new. More

Dayana was absolutely wonderful she is the best salesperson I have ever dealt with Very personable great follow up with any customer service issues I noticed your employees were friendly salesperson I have ever dealt with Very personable great follow up with any customer service issues I noticed your employees were friendly More

I’ve been buying cars from the Jerry’s Dealership for 15 years and have always had a great experience. Dayana and Asbel are amazing. years and have always had a great experience. Dayana and Asbel are amazing. More

I bought a 2019 Santa Fe from Jason Bailey at the end of 2018. I just told him what I was looking for in a car and he found the perfect car for me. He had it waiting for me when I got to the dealership. I 2018. I just told him what I was looking for in a car and he found the perfect car for me. He had it waiting for me when I got to the dealership. I ended up putting more miles on that car than I had planned to. So my retirement car was all of a sudden a car with more miles than I wanted going into retirement. I told Jason I wanted another Santa Fe. He sent me photos of colors, and changes since I bought my 2019. Just like before he listened to what I wanted and found the perfect car. He is very friendly and knowledgeable. I have called him numerous times after buying from him to ask questions about how to change this or that setting. He doesn’t have to look it up. He knows immediately what I need to do and walks me through it in easy to understand instructions. I highly recommend giving Jason Bailey a call if you are looking for a new vehicle. He isn’t pushy. He listens and works with you to find what you want. And you won’t find a more polite and friendly salesman. More