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Jerry's Hyundai

Weatherford, TX

not yet
rated
1,550 Reviews

3403 Fort Worth Hwy

Weatherford, TX

76087

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Showing 1,550 reviews

March 11, 2023

We had a good experience buying a Palisade! Jason Bailey was thorough, caring, and detail oriented. More

by abbym
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Tunstall, Jason Bailey
Mar 13, 2023 -

Jerry's Hyundai responded

Thank you for the 5-star review! We are so happy that you found your Palisade at our dealership, and look forward to working with you in the future!

August 20, 2022

Best dealership on the planet! They really took good care of us and made process hassle free-Rowlett resident, worth the drive More

by Rachel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Brabson
Aug 22, 2022 -

Jerry's Hyundai responded

Thank you for the kind words, Rachel! We are so happy that you had an excellent experience at Jerry's Hyundai, and hope to see you again soon!

July 08, 2022

Bought a Santa Cruz in April, paid $1000 over dealer price, but now they want service it. Can’t get in for oil change for more than a week. Will not provide a loaner vehicle while they do the service, More

by tpurcell
Recommend Dealer
No
Employees Worked With
Dewayne Davison
Jul 11, 2022 -

Jerry's Hyundai responded

Thank you for your feedback. We would like to learn more about your experience. Please don't hesitate to reach out to Service Manager Dewayne Davison at 817-341-5991 so we can learn more. Thank you.

February 21, 2022

I was set with a task from wife to find a car she wanted that I could not find. I call Jerry’s Genesis in Weatherford Tx. Dayana Northrip answered the phone and said she would look. She was amazing and sent More

by Travis Winkler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dayana Northrip, Mike Tunstall
August 12, 2021

Refused to do any business with me because I wasn’t local. Tried calling several times but they constantly hung up on me. I do NOT recommend this dealership. More

by TC
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario Rivera
Aug 17, 2021 -

Jerry's Hyundai responded

I am sorry that the vehicle is not available to ship to Wisconsin - there is currently a shortage of inventory, and we are trying to ensure that we can take care of our local customers. I personally spoke to Mr. Cade; our conversation was very professional, and no one hung up on him. If you have any further concerns, please reach out to me at (817) 597-1847 to discuss- Kevin Reeves

Aug 24, 2021 -

TC responded

Kevin is a liar. His salesman Mario, hung up on me twice. And Kevin wasn’t even there so I’m not sure how he would know. Well I did speak to Kevin after about a week went by with no communication he was short and rude. Far from professional!!! I have over 27 years as a general manager in the boating business selling high-end boats. Kevin wouldn’t last a day in my dealerships selling spark plugs. He is the typical used car salesman attitude that turns people off. And if I ever had anybody in my dealerships say that due to some mythological shortage they’re not selling to people or to certain people you would be gone so fast!!!

Aug 24, 2021 -

TC responded

And let me give you a piece of friendly advice. You should tell your customers that stuff upfront instead of going through the whole process and then just start communicating. Your customers will appreciate honesty much much more Kevin

August 06, 2021

This Stealership wants $6,000 over MSRP for a Santa Cruz. They are not willing to budge on the price. The $6,000 is going straight to the dealership and salesman. They gave us the "Jerry's price" at 8am and More

by Bauer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Yancy, Brian Page, Mario Rivera, Mike Tunstall, Jason Bailey, Branson Gilley, Colby Weldon, Zach Oakley, Francisco Sicairos, Blake Roe
Aug 10, 2021 -

Jerry's Hyundai responded

Hi Bauer- we're sorry your experience was not outstanding. Please don't hesitate to give General Manager Stephen Jimenez a call at (817) 596-5000 to discuss.

May 11, 2021

Dayana was absolutely wonderful she is the best salesperson I have ever dealt with Very personable great follow up with any customer service issues I noticed your employees were friendly More

by cmback246
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dayana Northrip, Zach Oakley
May 12, 2021 -

Jerry's Hyundai responded

Thank you for taking the time to leave this review! We appreciate the kind words.

May 09, 2021

I’ve been buying cars from the Jerry’s Dealership for 15 years and have always had a great experience. Dayana and Asbel are amazing. More

by debbiew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dayana Northrip, Asbel Garza, Mike Tunstall
May 10, 2021 -

Jerry's Hyundai responded

We appreciate the positive review, Debbie!

May 07, 2021

I bought a 2019 Santa Fe from Jason Bailey at the end of 2018. I just told him what I was looking for in a car and he found the perfect car for me. He had it waiting for me when I got to the dealership. I More

by hlowood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Bailey
May 10, 2021 -

Jerry's Hyundai responded

Enjoy your new vehicle - thank you for the 5 stars!

May 07, 2021

From start to finish my experience with Jerry’s Hyundai and staff was great! In a few moments I felt like I was with family! Working with Dayana, KD and Mike T was a sure pleasure and I look forward to wor More

by latrice_sullivan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dayana Northrip, Mike Tunstall
May 10, 2021 -

Jerry's Hyundai responded

Thank you for the positive review, Latrice! We hope you enjoy your new vehicle.

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