Jerry's Chevrolet - Service Center
Baltimore, MD
202 Reviews of Jerry's Chevrolet - Service Center
I appreciate all the hard work Jerrys have put into my malibu. Brennan was wonderful to work with , he give me updates every step of the way and I appreciate his hospitality. malibu. Brennan was wonderful to work with , he give me updates every step of the way and I appreciate his hospitality. More
My experience today was great. The service qnd representative was exceptional. I would recommend this dealer. The service qnd representative was exceptional. I would recommend this dealer. More
Haven’t had any problems with the dealership or staff. Jason the manager and Brandon the service writer have been very helpful. Jason the manager and Brandon the service writer have been very helpful. More
Very helpful service rep. Lauren. Drop off efficient. Overall time for service was very good. Will return for future service. Lauren. Drop off efficient. Overall time for service was very good. Will return for future service. More
Complained I arrived early. Told him I didn't want the person driving me to pick up my vehicle sitting in traffic on 695. I really should not have to explain why I was early. Told him I didn't want the person driving me to pick up my vehicle sitting in traffic on 695. I really should not have to explain why I was early. Then told me he would have to mail my receipt because he did not know how to write it up. The issue was the dip stick was incorrect put back in at the time of my oil change and I could smell fumes in the car. Then I had grease on the car and inside the door. I asked for a car wash and was told I would have to wait 10 mins. Not really sure why. It is usually not like this. More
I have been happy with the Chevrolet service department at Jerry’s. They take care of my 2013 Malibu which is still running fine. at Jerry’s. They take care of my 2013 Malibu which is still running fine. More
Excellent service. Appreciate all the help with any questions I have. Like the quick service. Appreciate all the help with any questions I have. Like the quick service. More
I had an appointment for oil change and tire rotation at 1, I arrived at 12:40 and didn’t leave until 3:30! That being said, apparently there was a paperwork mixup and my vehicle wasn’t addressed until 2:30 1, I arrived at 12:40 and didn’t leave until 3:30! That being said, apparently there was a paperwork mixup and my vehicle wasn’t addressed until 2:30. Brennan was very apologetic for the wait and did what he could to rectify the situation. I would give Jerry’s another chance. I came here from JBA based on Jerry’s reviews. More
The service advisors are very helpful and conscientious. They are very good about explaining what is needed and why. Steven is very reliable. They are very good about explaining what is needed and why. Steven is very reliable. More