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Jerry's Chevrolet - Service Center

Baltimore, MD

4.6
202 Reviews

202 Reviews of Jerry's Chevrolet - Service Center

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December 18, 2023

Greeted me promptly, diagnosed problems within couple of hours, and discussed alternatives amid busy time. More

by williamruh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Jerry's Chevrolet responded

Thank you for your business!

December 12, 2023

Estimates take to long, dropped my truck off at 10am, had to call 6hrs later to get an update, picked my truck up the next day and was charged an additional $35 for no apparent reason, also my passenger door More

by Ajacks20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Prentice
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Jerry's Chevrolet responded

Thank you for sharing your experience, if you would like to discuss further please contact jhenry@jerryschevrolet.com

December 11, 2023

My Service Manager, Lauren was great. Knowledgeable, friendly and a pleasant personality. I’m happy to have worked with her More

by awinn417
Recommend Dealer
Yes
Employees Worked With
Tina Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren
Jan 19, 2024 -

Jerry's Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Hi, thanks for taking the time to leave a review.

December 04, 2023

Very good customer service. Brennan Stewart was very polite,attentive and professional.Upon arriving I was embraced with warm welcoming.Very nice people More

by Willhardy2821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Jerry's Chevrolet responded

Thank you for sharing your service experience at our dealership!

December 03, 2023

Very good service. Addressed issues to be repaired. Finished on time as promised. Everyone friendly. More

by Sjrbus635
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Forwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Jerry's Chevrolet responded

Thank you for sharing your review!

November 28, 2023

Lauren very good customer service she took care of me and my vehicle I trusted her with my service More

by andreahallpro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
Dec 01, 2023 -

Jerry's Chevrolet responded

Thank you for sharing your service experience, we appreciate your business!

November 20, 2023

Great Service! The car was fixed as promised. Brandon exceeded expectations during my recent visit. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Jerry's Chevrolet responded

Thank you for providing feedback on your experience with us! We look forward to seeing you on your next visit!

October 30, 2023

Good experience. Not a long wait time. Clean waiting area. Car was washed and cleaned. More

by edler29hen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Jerry's Chevrolet responded

It's our pleasure to serve you! Thank you for choosing Jerry's!

October 25, 2023

Jake at Jerry’s was excellent He worked with my warranty company to get my car repaired and scheduled a rental car, on my behalf, for the duration of my repair. More

by Matthewdstraw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Forwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Jerry's Chevrolet responded

Thank you for sharing your review, we appreciate your business!

October 24, 2023

Great service and very prompt too I will be coming back again for service again More

by Diamondstoo42dj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Jerry's Chevrolet responded

Thank you for sharing your service experience, we appreciate your business!

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