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Jerry's Chevrolet - Service Center

Baltimore, MD

4.7
252 Reviews

252 Reviews of Jerry's Chevrolet - Service Center

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December 31, 2024

I have been dealing with them for 4 years through Brandon and he always makes sure I have the greatest experience More

by trupalmer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Passio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Jerry's Chevrolet responded

Thank you for sharing your review about our dealership and your experience with Brandon. We appreciate your business!

December 31, 2024

I was extremely pleased with the service at Jerry's Chevrolet. Wes was very helpful with my service and explained everything thoroughly. The technician Tim who worked on my truck was very professional More

by Ravens17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Hightower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Passio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Jerry's Chevrolet responded

Thank you for the recommendation, we appreciate your review!

December 16, 2024

Very prompt and service friendly! Brandon also helped me with another issue regarding the vehicle! More

by Janmarc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AC is the reason I purchased at Jerry’s Chevrolet!
Dec 17, 2024 -

Jerry's Chevrolet responded

Thank you for sharing your review, we appreciate your business!

Dec 20, 2024 -

Jerry's Chevrolet responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit! Jerry's Chevrolet

December 12, 2024

The staff was very courteous and efficient in handling my vehicle concerning a recall of the passenger side air bag. More

by venetamagwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2024 -

Jerry's Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Jerry's Chevrolet INC. If you have any further questions, please give us a call. We're always happy to help! -Jerry's Chevrolet

December 09, 2024

Not what it appears. Services and staff were average and timely. 1st time. 8-rating. More

by ltk62594MyCaddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Prentice
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Jerry's Chevrolet responded

Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (410) 661-9100 so we can discuss your experience further. We look forward to hearing from you. Jerry's Chevrolet

December 05, 2024

I never had a Problem with the service. The service is always good. I will give it a thumbs up. More

by Louisegenebunkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't see him
Dec 08, 2024 -

Jerry's Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! - Jerry's Chevrolet

December 04, 2024

I wanted to give a big thank you to mr Brennan Stewart. He’s very professional and helpful with any of your questions and always explains everything to you so you completely understand what’s going on. Tha More

by BriggsFamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Forwood
Dec 06, 2024 -

Jerry's Chevrolet responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. - Jerry's Chevrolet.

December 02, 2024

Love this place, the staff is so pleasant, and helpful, I’m very happy I chose this dealership to purchase my vehicle. More

by Ms.isom56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Forwood
Dec 05, 2024 -

Jerry's Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care! Jerry's Chevrolet

November 30, 2024

Reliable, helpful, attentive, accommodating, knowledgeable. Staff is very professional & pleasant. Clean & pleasant environment/waiting room. More

by er_hopkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Jerry's Chevrolet responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Jerry's Chevrolet

November 29, 2024

If you don’t pay attention some try to get over on you , not helpful More

by Staceys444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Larry Webb Sr.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Hightower
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan in sales I give her extra zero, Jake Forwood
Dec 02, 2024 -

Jerry's Chevrolet responded

We would like to get some more details about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (410) 661-9100 when you have a chance. Thank you, and we look forward to hearing from you. Jerry's Chevrolet