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Jerry's Chevrolet - Service Center
Baltimore, MD
207 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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207 Reviews of Jerry's Chevrolet - Service Center
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May 10, 2022
I did not get the my GM employee 10 percent discount as promised. Free car wash was a nice touch. promised. Free car wash was a nice touch. More
by bosprat
Employees Worked With
April 27, 2022
Great service! Engine light went on. Engine was not running smoothly. I was taken care of promptly and communicated as to diagnosis and repair. I will refer Jerry’s Engine light went on. Engine was not running smoothly. I was taken care of promptly and communicated as to diagnosis and repair. I will refer Jerry’s to all I can. More
by Vytis
Employees Worked With
Heather Lynn, Tim Bondora
April 25, 2022
Advisor was very helpful and professional. service was very good.heather was great to talk to.will be back,for any service needs. service was very good.heather was great to talk to.will be back,for any service needs. More
by lathamclifford579
April 24, 2022
My experience was great I would recommend all my friends and family to buy a car. and family to buy a car. More
by ms.cousar@yahoo.com
Employees Worked With
April 19, 2022
Heather was great! She was a pleasure to deal with on a Monday morning and was very helpful. The lower rating isn’t her fault but I have to return the vehicle because t She was a pleasure to deal with on a Monday morning and was very helpful. The lower rating isn’t her fault but I have to return the vehicle because the next day after service the same warning light came on again. More
by jimmy675
Employees Worked With
Heather
April 17, 2022
So far, I have been very satisfied with service dept. Brandon was my service rep today 4/13/ 22 and he was very polite and took good care of me. Thank you, Brandon! Brandon was my service rep today 4/13/ 22 and he was very polite and took good care of me. Thank you, Brandon! More
by lwidows
Employees Worked With
Brandon in Service Dept
April 13, 2022
HEATHER Lynn was very respectful very courteous and kind to me help me out to the best of my ability and serviced my car beautifully to me help me out to the best of my ability and serviced my car beautifully More
by Leidiglisa
Employees Worked With
April 11, 2022
So I left a review yesterday about the poor quality I had dealing with Jerry Chevrolet service department now this morning I called and asked to speak with the service manager and she was nothing but disresp dealing with Jerry Chevrolet service department now this morning I called and asked to speak with the service manager and she was nothing but disrespectful and rude I drop my truck off specifically when I was going to be out of town so they had time to work on the vehicle and now she’s giving me an attitude saying I need to give her a guarantee time when I’m going to be up there so she can make sure there’s a trans tech there to take a ride with me in the truck I work 12 hour days I don’t know when or what time exactly I would be able to bring it to them and I told her that and she gave me an attitude and started yelling at me I am very displeased with this company they absolutely have zero customer service my opinion they need to go through a training seminar on how to deal with customers More
by Gerald
Employees Worked With
Name of employee is not shown but the service rep was a gentleman name Steve
April 09, 2022
It was clean and fast service. In and out.The dealer was most helpful with all my questions. In and out.The dealer was most helpful with all my questions. More
by boonesrc
Employees Worked With
Other Employees :
Matt Robertshaw, Susan Fulton, Tina Groncki, Susan Landsman, Edward Foster, Troy Smith, Greg Rowland
