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Jerry's Chevrolet - Service Center

Baltimore, MD

4.6
207 Reviews

207 Reviews of Jerry's Chevrolet - Service Center

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July 20, 2022

VERY RARE TO COME ACROSS SUCH AN OUTSTANDING EMPLOYEE WHO CAME TO MY IMMEDIATE CAR PROBLEM More

by Mary DIANE KUEGLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Jul 21, 2022 -

Jerry's Chevrolet responded

We are so happy to have assisted you with your vehicle! Thank you so much for this review and 5-star rating!

July 20, 2022

I have bought several cars from Jerry’s Chevrolet. Everyone is friendly and the customer service is great. I have always taken my cars to Jerry’s for anything from a standard oil change to body work/p More

by Eva Kline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brennan Armstrong
Jul 21, 2022 -

Jerry's Chevrolet responded

We love to hear such a great review of Brennan and our Jerry's Chevrolet Sales Team! Thank you so much for a positive review and 5-star rating!

July 15, 2022

They work very hard to make sure very thing is done right! It is a pleasure doing business with them! More

by John
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Jerry's Chevrolet responded

Thank you for the wonderful feedback and 5 star rating John! We appreciate your business and look forward to working with you on future services!

July 13, 2022

Jerry's engages in deceptive advertising. Mailer had bold price for oil change. Additions were in small print. Maybe this legal, but unethical. More

by Pissed off customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dora Sullivan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Jerry's Chevrolet responded

We are sorry to see that you were not provided a more desirable outcome while visiting Jerry's Chevrolet. If you'd wish to speak about your experience and how we can improve our services, you are welcome to contact our Service Manager via email at whawkins@jerrysautogroup.com.

Jul 14, 2022 -

Pissed off customer responded

Stop your deceptive Advertising and send me a check for $12, the approximate difference between your boldly advertised price and the actual charge.

July 12, 2022

Professional,prompt service experience. There is a comfortable waiting area and all employees were friendly and courteous. More

by Swy661
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Prentice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Jerry's Chevrolet responded

Thank you for sharing your review, we appreciate your business!

July 11, 2022

Brandon was incredibly helpful and informative throughout my service visit. He told me how long things would take and was actually accurate which never seems to happen at other dealers I’ve been to. More

by Jschoeffield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Jerry's Chevrolet responded

Thank you for sharing your service experience at our dealership, we appreciate your business!

July 10, 2022

The experience was timely and efficient. I was greeted promptly upon arrival, the service was performed and my vehicle was returned in a very timely manner. The service advisor was very prof More

by sj21239
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
Jul 11, 2022 -

Jerry's Chevrolet responded

Thank you for sharing your service experience at our dealership, we appreciate your business!

July 06, 2022

He was very professional and very helpful he did a very excellent good job. Five stars. More

by Andra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley five stars.
Jul 09, 2022 -

Jerry's Chevrolet responded

Thank you for sharing your positive experience at our dealership.

Jul 09, 2022 -

Andra responded

Brendan was excellent well customer service he’s great know his job and did it well.

June 28, 2022

They are kind and courteous as I thought, the vehicle was done as promised and they are very helpful More

by Rlwhetzler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Prentice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Wingerd
June 21, 2022

What I liked about the dealership was when I Arrived the dealership was clean they had the TV running It was people friendly More

by Baltimore kid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
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