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Jerry's Chevrolet - Service Center

Baltimore, MD

4.6
206 Reviews

206 Reviews of Jerry's Chevrolet - Service Center

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December 19, 2022

Fast and friendly service. The waiting area is spacious, clean, and comfortable. I always leave feeling confident I was fully taken care of, from the purchase to my vehicle up More

by Erica Wiseman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Wingerd
Dec 20, 2022 -

Jerry's Chevrolet responded

Thank you for taking the time to leave us a detailed positive review on your experience! We appreciate you leaving such kind words and we always look forward to seeing you on your service visit. Thank you again!

December 16, 2022

I have been very pleased each time I bring my car in for service! It is always ready when promised. I have worked with Brennan Stewart for many years, and I am so glad he is now at Jerry’s so I can continue More

by Ldm12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2022 -

Jerry's Chevrolet responded

We are very thankful for your loyalty with us at Jerry's! Thank you for your kind words and we look forward to seeing you on your next visit!

Dec 23, 2022 -

Ldm12 responded

It's my pleasure! You are very welcome!

December 15, 2022

Re Received excellent service from start to finish. Heather is excellent at reassuring that the issues with your vehicle is being resolved .She always answers question to my satisfaction. More

by atp0204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Wingerd
Dec 16, 2022 -

Jerry's Chevrolet responded

We love to hear such wonderful experiences like yours! Thank you for choosing Jerry's and your kind words on Heather. We look forward to seeing you on your next visit!

December 06, 2022

Excellent Service. Time promise time completed will be back and tell a friend also enjoyed the hospitality More

by Cbest1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Prentice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Jerry's Chevrolet responded

It’s our pleasure to serve you. Thank you for choosing Jerry’s!

December 01, 2022

I choose Jerry's Chevrolet because I feel comfortable with the work and level of service I receive when I bring my 2017 Malibu there for maintenance. My service advisor Brennan is the best. More

by Morgan410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Jerry's Chevrolet responded

Having wonderful customers like yourself is what drives us to always do our best for you! Thank you for your kind words on Brennan and the service provided on your Malibu. We look forward to seeing you on your next visit!

November 27, 2022

Do they not check your tire pressure while completing a 30 K mi. Maintenance? My PSI reading was at 17 when I hit the expressway to go to work this evening. AFTER having my tires checked and being quotes a More

by tinadubose1@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Prentice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Wingerd
Nov 27, 2022 -

Jerry's Chevrolet responded

Thank you for providing the feedback on your experience with us. We have brought this concern to the attention of the management team. If you have any time through this week that you are passing by, we would be more than happy to take your vehicle back to adjust the tire pressure in all 4 tires. If you would like to set this up please feel to email our service manager Wendy Hawkins at whawkins@jerrysautogroup.com or give us a call at 410-661-9100. Thank you for still providing us with a 5-star rating and we will always be here to serve you!

November 16, 2022

I just needed basic things; Oil change, filters, lube, tire pressure, fluid top off. Jerry's did a very good job. Very timely and washed the card. I particularly appreciate the complimentary rid More

by basilduke
Recommend Dealer
Yes
Employees Worked With
Jacob was my contact and he was very helpful.
Nov 16, 2022 -

Jerry's Chevrolet responded

It's our pleasure to serve you! Thank you for choosing Jerry's and we look forward to your next visit with us!

November 15, 2022

Very happy with the staff and the completion of the job. Would like to had my truck washed but I understand. More

by Ejohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Bolden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Prentice
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Jerry's Chevrolet responded

We love to hear how wonderful your experience was with our Jerry's Team! Thank you for choosing Jerry's!

November 15, 2022

Greeted very friendly! Clean waiting room. My car was serviced in a very timely manner! More

by deblajohns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon?
Nov 16, 2022 -

Jerry's Chevrolet responded

Thank you for taking the time to leave us such a stellar review on your experience!

November 13, 2022

Heather was very informative about her work. She knows her work. She did a wonderful job and kept me informed. More

by Debbie Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department , Heather Wingerd
Nov 13, 2022 -

Jerry's Chevrolet responded

Thank you for leaving such kind words on Heather and the services provided for your vehicle! We look forward to seeing you next time!

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