Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Jerry's Chevrolet - Service Center
Baltimore, MD
250 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
250 Reviews of Jerry's Chevrolet - Service Center
Sort by
October 10, 2023
Haven’t had any problems with the dealership or staff. Jason the manager and Brandon the service writer have been very helpful. Jason the manager and Brandon the service writer have been very helpful. More
by Bobdoherty5
October 01, 2023
Complained I arrived early. Told him I didn't want the person driving me to pick up my vehicle sitting in traffic on 695. I really should not have to explain why I was early. Told him I didn't want the person driving me to pick up my vehicle sitting in traffic on 695. I really should not have to explain why I was early. Then told me he would have to mail my receipt because he did not know how to write it up. The issue was the dip stick was incorrect put back in at the time of my oil change and I could smell fumes in the car. Then I had grease on the car and inside the door. I asked for a car wash and was told I would have to wait 10 mins. Not really sure why. It is usually not like this. More
by par4race
September 29, 2023
I have been happy with the Chevrolet service department at Jerry’s. They take care of my 2013 Malibu which is still running fine. at Jerry’s. They take care of my 2013 Malibu which is still running fine. More
by ann.turnbull
Employees Worked With
September 07, 2023
Excellent service. Appreciate all the help with any questions I have. Like the quick service. Appreciate all the help with any questions I have. Like the quick service. More
by sandydrasal
Employees Worked With
August 31, 2023
I had an appointment for oil change and tire rotation at 1, I arrived at 12:40 and didn’t leave until 3:30! That being said, apparently there was a paperwork mixup and my vehicle wasn’t addressed until 2:30 1, I arrived at 12:40 and didn’t leave until 3:30! That being said, apparently there was a paperwork mixup and my vehicle wasn’t addressed until 2:30. Brennan was very apologetic for the wait and did what he could to rectify the situation. I would give Jerry’s another chance. I came here from JBA based on Jerry’s reviews. More
by captmjm260
Employees Worked With
August 30, 2023
The service advisors are very helpful and conscientious. They are very good about explaining what is needed and why. Steven is very reliable. They are very good about explaining what is needed and why. Steven is very reliable. More
by PMosk
Employees Worked With
Other Employees :
Dave Reidt, Heather Wingerd
August 30, 2023
I checked in at around 10:10 I had appointment at 10:30 I walked out almost 1:30 in the afternoon I got there only for an oil change I don't know what happened. They say that somebody was injured. That's why walked out almost 1:30 in the afternoon I got there only for an oil change I don't know what happened. They say that somebody was injured. That's why it took them so long. I'm sorry for that person, but they needed to get me out faster. More
by brunosmom2010
Employees Worked With
Jake Forwood
