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Jerry's Chevrolet

Baltimore, MD

4.6
416 Reviews
Welcome to Jerry's Chevrolet! We're your local Baltimore dealership offering new Chevy & used car sales, service, new car leases, Chevrolet parts and tires, as well as auto financing. Our mission is to offer an unparalleled dealership experience by practicing an unwavering commitment , to our customers, community, each other and our products. We're located near Essex, Parkville and Towson area. Get directions to our dealership at 1940 E Joppa Road Baltimore, MD 21234, give us a call at (443) 219-3825, or send us an email.
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1940 E. Joppa Rd.

Baltimore, MD

21234

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Showing 416 reviews

October 11, 2023

Very helpful and knowledgeable. Glad I came here to get a new car.I would recommend Jerry's when they have to get a car. More

by aliceo44@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Jerry's Chevrolet responded

Congratulations on your new vehicle! Thank you for choosing Jerry's and providing a positive review of your buying experience with us!

October 10, 2023

Haven’t had any problems with the dealership or staff. Jason the manager and Brandon the service writer have been very helpful. More

by Bobdoherty5
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Jerry's Chevrolet responded

It's our pleasure to serve you! Thank you for providing such a positive review of our staff and the services provided for you and your vehicle. We look forward to seeing you on your next visit.

October 03, 2023

Very helpful service rep. Lauren. Drop off efficient. Overall time for service was very good. Will return for future service. More

by Bfore322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Passio
Oct 04, 2023 -

Jerry's Chevrolet responded

Thank you for reviewing Lauren and the service provided for you and your vehicle! See you on your next visit!

October 01, 2023

Complained I arrived early. Told him I didn't want the person driving me to pick up my vehicle sitting in traffic on 695. I really should not have to explain why I was early. More

by par4race
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Prentice
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brennan Stewart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Forwood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Jerry's Chevrolet responded

Thank you for taking the time to provide feedback on your experience with us. Please reach out to our Service Manager Wendy Hawkins at whawkins@jerrysautogroup.com or call 410-661-9100 if you would like to discuss your concerns further.

October 01, 2023

I will be back for my next one. Never spent more than 45 minutes there. Super seamless and easy process. Oh and team that works there is like family. Very welcoming and friendly. More

by LA Jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Webb Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Hightower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xzavier Owens
Oct 02, 2023 -

Jerry's Chevrolet responded

Congratulations on your new vehicle! Thank you for providing such kind words on our staff and the services provided during your buying experience. We look forward to seeing you on your next visit!

September 29, 2023

I have been happy with the Chevrolet service department at Jerry’s. They take care of my 2013 Malibu which is still running fine. More

by ann.turnbull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2023 -

Jerry's Chevrolet responded

Thank you for reviewing Jerry’s so positively!

September 07, 2023

Excellent service. Appreciate all the help with any questions I have. Like the quick service. More

by sandydrasal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

sandydrasal responded

Great job as always. Love the extended service you provide.

September 02, 2023

Lauren was awesome and answered all of my questions. She is an asset to your company More

by Kg7070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
September 02, 2023

My Sales Rep, AC was very professional and patient with me. He allowed me time to do comparative shopping with other dealerships and I really appreciated it. Never felt pressured! More

by Janmarc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Hightower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adula Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

I had an appointment for oil change and tire rotation at 1, I arrived at 12:40 and didn’t leave until 3:30! That being said, apparently there was a paperwork mixup and my vehicle wasn’t addressed until 2:30 More

by captmjm260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
4.0
This rating includes all reviews, with more weight given to recent reviews.
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