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Jerry's Chevrolet

Baltimore, MD

4.6
416 Reviews
Welcome to Jerry's Chevrolet! We're your local Baltimore dealership offering new Chevy & used car sales, service, new car leases, Chevrolet parts and tires, as well as auto financing. Our mission is to offer an unparalleled dealership experience by practicing an unwavering commitment , to our customers, community, each other and our products. We're located near Essex, Parkville and Towson area. Get directions to our dealership at 1940 E Joppa Road Baltimore, MD 21234, give us a call at (443) 219-3825, or send us an email.
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1940 E. Joppa Rd.

Baltimore, MD

21234

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Showing 416 reviews

March 14, 2024

GREAT! ! Always reliable and informative. I believe they really care about the customers satisfaction and pleasing the customer. More

by Theresa Carroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2024 -

Jerry's Chevrolet responded

Theresa, your satisfaction is important to us, so we want to sincerely thank you for choosing Jerry's Chevrolet INC and we hope to see you again soon!

March 11, 2024

Outstanding serves and excellent costumer focused during the car buying process. All of the team from sales to management to finance did a great job. Will consider them for my next car. More

by steven.arndt.phd.pe
Recommend Dealer
Yes
Employees Worked With
Larry Webb Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Pless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Webb Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adula Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Fulton, Greg Rowland, Xzavier Owens
Mar 15, 2024 -

Jerry's Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 07, 2024

My first service day. Friendly staffers, efficient services and most importantly, in and out in no time. More

by zbowie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Jerry's Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

February 28, 2024

It was by far the WORST dealer experience ever! I brought in a family member’s vehicle to get an oil change. I pulled up in the service area and was directed to have a seat in the waiting room. I h More

by Lajoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Prentice
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Jerry's Chevrolet responded

Thank you for providing feedback on your experience with us. We do apologize that your experience was a less-than-stellar one. We will provide your review to our management team for their attention to this matter. If you want to discuss your experience further, please email our Service Manager Wendy Hawkins at whawkins@jerrysautogroup.com or call 410-661-9100.

February 26, 2024

Customer service was simply the BEST Peace! I will continue to get my car serviced at Jerry's Chevrolet More

by taylorskarate
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Jerry's Chevrolet responded

It's our pleasure to serve you! Thank you for choosing Jerry's!

Feb 28, 2024 -

taylorskarate responded

You're welcome, see you all soon Peace!

February 25, 2024

They are so welcoming, detailed with each work detail and completely amazing People to work with 🙌 More

by Deannaj083
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Passio
Feb 26, 2024 -

Jerry's Chevrolet responded

Thank you for providing such a wonderful review of your experience with us!

February 20, 2024

I’m very impressed by the efficiency and honesty of this dealership. I have heard horror stories about how other Volt owners with my issue had been treated by their dealership service departments, so I was More

by Sing4wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Forwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Jerry's Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Jerry's Chevrolet INC! We sincerely value your business and look forward to your next visit!

February 15, 2024

They do my vehicle good every time thanks Brandon and the company for the service of my vehicle More

by Hh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Jerry's Chevrolet responded

It's our pleasure to serve you! Thank you for providing a wonderful review of your experience!

Feb 23, 2024 -

Jerry's Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Jerry's Chevrolet INC. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 02, 2024

Brandon was outstanding. Service was outstanding. Atmosphere very nice in the waiting room. Car came in for routine service oil change tire rotation. Took stand time which More

by par4race
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Jerry's Chevrolet responded

Thank you for providing a wonderful review of your experience with us! We look forward to seeing you on your next visit!

January 20, 2024

Jacob Forwood was my service advisor for an issue I had with my 2018 Suburban. I took the vehicle to another Chevrolet dealership in the area and they recommended over $5000 in repairs. I then took the veh More

by tgalligan6md
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Forwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Jerry's Chevrolet responded

We're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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