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Jerry's Chevrolet

Baltimore, MD

Overview
Employees
Reviews
Vehicles
4.6
416 Reviews
Welcome to Jerry's Chevrolet! We're your local Baltimore dealership offering new Chevy & used car sales, service, new car leases, Chevrolet parts and tires, as well as auto financing. Our mission is to offer an unparalleled dealership experience by practicing an unwavering commitment , to our customers, community, each other and our products. We're located near Essex, Parkville and Towson area. Get directions to our dealership at 1940 E Joppa Road Baltimore, MD 21234, give us a call at (443) 219-3825, or send us an email.
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1940 E. Joppa Rd.

Baltimore, MD

21234

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Showing 416 reviews

May 07, 2024

The staff at Jerry’s Chevrolet are profane, belligerent, and have zero attention to detail. There is no customer service once they have your money. Stay away from Jerry’s Chevrolet at all costs More

by Probuzzard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Larry Webb Sr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Hightower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Green
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Jerry's Chevrolet responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. If you would like to discuss your experience further, please email our General Manager Jason Henry at jhenry@jerrysautogroup.com or call 410-661-9100.

May 08, 2024 -

Probuzzard responded

Several messages and emails later for a follow up and Jason Henry does not reply. Further proof that they don’t care about their customers once they have your money. They only reply to negative feedback in an attempt to trick the public into thinking that they care about customer service

April 30, 2024

Lauren was knowledgeable and thorough. Keep me informed and my truck was serviced on time More

by A2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
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Apr 30, 2024 -

Jerry's Chevrolet responded

It's our pleasure to serve you. Thank you for providing a wonderful review of your experience with Lauren!

April 20, 2024

Everything was excellent, and I lv the way that they do there wor and the price was good More

by Natty8taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Prentice
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Jerry's Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 11, 2024

He is always awesome goes above and beyond to help me and always keeps me posted More

by Tayy1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Jerry's Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

April 07, 2024

Mr Webb is the best salesman! !!!! And Mr Corey is the best numbers guy too! More

by Tiffandtrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Webb Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Hightower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Webb Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

Jerry's Chevrolet responded

Congratulations on your new vehicle! Thank you for providing a wonderful review of your buying experience with us!

April 06, 2024

Jerry's Chevrolet are Very good and excellent people. Communication excellent. Behavior to customer excellent. Job excellent. Thanks so much. More

by ferdomeni24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Forwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Jerry's Chevrolet responded

It’s our pleasure to serve you! Thank you for providing a wonderful review of your experience with us!

March 28, 2024

Staff are always professional and knowledgeable. Technicians do a great job. I bought the car there and rely on them to service it. More

by raskil2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Forwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2024 -

Jerry's Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

March 19, 2024

Everything was great! Lauren kept us up to date throughout the process. Truck was ready when promised. More

by anntaylorhomes
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
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Mar 20, 2024 -

Jerry's Chevrolet responded

Thank you for providing a wonderful review of your experience with Lauren!

March 15, 2024

I travel from Owings Mills to get my truck serviced at this location. I’m very pleased with the level of service provided. Excellent customer service. More

by Glitter boots
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2024 -

Jerry's Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 14, 2024

The wait time for a simple oil change was very disappointing I waited 3 hours after having a appt at 730 this morning was disturbing More

by dafamily161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Report | Print
Mar 17, 2024 -

Jerry's Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (410) 661-9100 to discuss your concerns, as your satisfaction is of utmost importance to us.

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