
Jerry's Chevrolet
Baltimore, MD
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Due to an accident I was put in a position where I had to purchase a new vehicle to replace my Saturn Vue which was totaled. As soon as I walked up to Jerry's Chevrolet Paul met my husband and I and helped purchase a new vehicle to replace my Saturn Vue which was totaled. As soon as I walked up to Jerry's Chevrolet Paul met my husband and I and helped us to understand the differences between the various models. I was interested in the Equinox or the Traverse but needed to understand the models better. I was particularly interested in the safety features and construction along with economy. Paul did not pressure us in any way but very matter of fact explained the two models and the differences. When we did not proceed at our first visit as I was not ready to make the decision he gave us catalogs to look over and did not push a sale. He also explained incentives going on so we could make an informed decision. We went back in about a week and took a test drive and decided to purchase the Equinox. Paul went out of his way to find the exact car that I wanted and even went to pick it up. During the sales transaction he helped with the insurance company, the tags, and all of the little details that needed to be addressed. When I left with my new vehicle I felt that I had truly experienced a wonderful purchase transaction. More
Upon entering the door at Jerry's I was amazed at the outstanding level of courtesy and respect I received from Joe and Mike. Both of these individuals were filled with knowledge and experience pertaini outstanding level of courtesy and respect I received from Joe and Mike. Both of these individuals were filled with knowledge and experience pertaining to every aspect of buying a new car from financing to even the newest technology within the cars on the lot. In my opinion, Joe could easily be teaching courses in customer service and new car technology. Mike and Joe were great in providing me with the best possible scenario regarding my trade-in value and financing options. These gentlemen are one of the many reasons Jerry's customers return again and again. More
-Paul Nicholson was very knowledgable about the car I was interested in buying. -Paul took his time to explain all of my options for payment. -Paul was able to find exactly the car that I wanted. interested in buying. -Paul took his time to explain all of my options for payment. -Paul was able to find exactly the car that I wanted. -When I had a question about my previous lease, Paul went out of his way to clarify a question that I had. The manager, don't remember name, even came over to make sure that my question was answered. -I had a very positive experience at Jerry's Cheverolet and would recommend this dealer to anyone interested in buying a new car. -I will be going back there when my current lease is up. More
Before going to Jerry's Chevrolet, I read reviews of Chevrolet dealers in the Baltimore area, and Jerry's stood out as giving car buyers the best experience. Reviews for the other Chevy dealers were f Chevrolet dealers in the Baltimore area, and Jerry's stood out as giving car buyers the best experience. Reviews for the other Chevy dealers were frightening, and I decided to go to Jerry's and cancel already scheduled appointments I had at two of those dealers and not go to a third dealer. My judgment, based on the dealer reviews, proved to be correct. I had a GREAT purchasing experience at Jerry's Chevrolet. I worked with Sales Professional Brent White, and he arranged a very good, even overly fair, deal for trading in my previous car and getting me the metalic-gold colored Chevrolet Equinox LS that I wanted. He explained the car's features very well, and was very interested in ensuring that I got the Equinox that I wanted. I think you can be sure of good treatment with Brent. Director of Finance Tom Walter was very good to work with in completing the final contracting and loan agreement. I would highly recommend that any Chevy car buyer go to Jerry's and only Jerry's to make a new car purchase. You will be served very well. More
Jerry's Chevrolet provided a great purchasing experience for me. From the time I walked in and was greeted by Rich Lehr right through signing paper work. Rich and Christopher were attentive to listening to for me. From the time I walked in and was greeted by Rich Lehr right through signing paper work. Rich and Christopher were attentive to listening to what type of vehicle I wanted. They did not have the vehicle I was looking for but were able locate one at a dealership out of state. After describing the one that they located, I decided that it had everything I was looking for and they proceeded to secure the vehicle for me to see and to test drive. Rich actually spent over eight hours on the road to pick up the vehicle for me. This was no easy task considering the nasty weather that the area was experiencing. This customer attention to detail and the quick turn around in getting the vehicle was outstanding. This is the second vehicle that I have purchased from Jerry's and each experience was great. When it came time to sign all the paperwork, Tom had everything in order and the process went quickly and smoothly. Great Job!! To Rich, Christopher and Tom, thanks for making my experience at Jerry's pleasurable. More
I went to the dealership to check out my options on trading in my '06 Titan on a new truck, and possibly even reducing my monthly payment. I was thinking that such a transaction probably would not be p trading in my '06 Titan on a new truck, and possibly even reducing my monthly payment. I was thinking that such a transaction probably would not be possible. I was pleasantly surprised that they were able to make it all happen. Brent White was my salesman and he was able to successfully complete the deal and save me $75 per month on my car payment. The dealership had exaclty the truck that I was looking for in the color that I wanted and at the price that I wanted to pay. You just can't beat that in my opinion! More
The sales team at Jerry's Chevrolet was great to work with. After shopping around and speaking with other dealerships, Jerry's got the vehicle I wanted and gave me a price that other dealers couldn't bea with. After shopping around and speaking with other dealerships, Jerry's got the vehicle I wanted and gave me a price that other dealers couldn't beat. They made my purchase as pleasant as possible. I will definitely go to Jerry's again when shopping for a Chevy. More
This is the third time I purchased a car in this dealership. The staff have been consistent with the excellence in customer service. From the time I stepped in the facility, I felt I was well atten dealership. The staff have been consistent with the excellence in customer service. From the time I stepped in the facility, I felt I was well attended to. All my concerns and questions are addressed with utmost professionalism. Thanks and congratulations. As always, you made me feel, "it's about me" More
The employee that helped us, Brent, has helped us pick out a great car for my family and I. He has explained everything throughly with us and given us many options. We have been under Jerry's Chevrolet fo out a great car for my family and I. He has explained everything throughly with us and given us many options. We have been under Jerry's Chevrolet for 3-4 years and the quality of the cars are excellent. Jerry's Chevrolet has very helpful and attentive workers there. The people there are very polite and helped us in anyway possible. We were only there to look at the suburbans and we ended up buying one that night! I would recommend Jerry's Chevrolet to my friends and family to look at the cars there. Thanks for the great experience Jerry's! We appreciate your help! More
I always dred buying a car because I am usually lied to about anything and everything possible. Not at Jerrys! I repeat, not at Jerrys chevrolet. This was absolutely the best car buying experience I hav about anything and everything possible. Not at Jerrys! I repeat, not at Jerrys chevrolet. This was absolutely the best car buying experience I have ever had. First of all, Brent, my salesman was extremely accomidating in every way possible. Chris, his sales manager was also extremely polite and well manered. I even liked the F and I gentlemen. (Sorry, I forgot his name). I have never liked anyone from F and I before this purchase. I bought a Chevrolet equinox and it is great. I loved driving it home and can't wait to drive it tomorrow. The price I received was almost $2,000 less then the 3 other dealerships that I went to. I do realize that I bought the car the last day of there fiscal year, which probably helped with the extreme price difference. I would definetly consider buying my next new or used car from a Jerrys dealership before going anywhere else. I now have to hope that there service is as good as what I have received from there new car sales department. I have heard that they are as good as, if not better. My salesman, Brent, was excellent, as I mentioned above. You should ask for him. I would say good luck to all of the buyers out there, but luck will not be necessary if you go to Jerrys! And no, I am not related in any way, shape, or form, to anyone who works there. I just truley enjoyed the experience for the first time. Thanks. More