
Jerry's Chevrolet
Baltimore, MD
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On 5/25/11, we arrived at your dealership to purchase a 2011 Silverado. I could not let this opportunity escape without letting you know of Mr. Larry Bert's specialized professionalism, superb knowledge, a 2011 Silverado. I could not let this opportunity escape without letting you know of Mr. Larry Bert's specialized professionalism, superb knowledge, and kind consideration. He listened carefully to our request and completely fulfilled what we had asked for. Our transaction was done painlessly and pleasantly. Often times, when dealing with salesmen, customers feel pressured or are unhappy with the outcome. This is not the case with Mr. Bert. He is friendly and honest. Not once were we uncomfortable. Mr. Bert's peformance is OUTSTANDING. He stands alone as a salesman. He put us, as the customer, first. Thank you for such an enjoyable and satisying experience! I strongly recommend Jerry's Chevrolet, in particular - Mr. Larry Bert, when purchasing a vehicle! Sincerely, John and Sue Feehley More
We bought a car here and it wasn't too bad until the finance guy started talking down to me like I was some little child. Oh, if you need to get a hold of anyone on the phone GOOD LUCK, they NEVER call finance guy started talking down to me like I was some little child. Oh, if you need to get a hold of anyone on the phone GOOD LUCK, they NEVER call back and they NEVER pick up the phone. If you use them to payoff a previous loan, good luck, it's been almost 3 weeks and no payoff and no word. I will NEVER come back to Jerry's. More
My experience at Jerry's was the best. I may not have won the $30T, but i was still a winner. I rode in 08 Chevy colbalt, rode out in 2011 Malibu, happy as can be! Thank you Corey, Tim and a very special won the $30T, but i was still a winner. I rode in 08 Chevy colbalt, rode out in 2011 Malibu, happy as can be! Thank you Corey, Tim and a very special thanks to Clerance Smith and the financial manger. You guys are the BEST! More
After weeks of pulling my hair out trying to find a new car- I went to Jerry's Chevrolet today and left in a new Chevy Cruze. I couldnt be happier!!! The staff there was amazing. Chris Thomas spent the car- I went to Jerry's Chevrolet today and left in a new Chevy Cruze. I couldnt be happier!!! The staff there was amazing. Chris Thomas spent the afternoon with me making sure I was set and ready to go. No pressure and just wanted to see me happy and in my new car! Best car buying experience ever.. I will definitely be going there for my next one.. I highly recommend that you go to Jerry's and see Chris before you waste your time anywhere else!! More
I have to give Jerry's Chevrolet a thumbs done. Their customer service is very, vey poor. I started my process with them in Janurary. My check engine light has been coming on since January. I was told customer service is very, vey poor. I started my process with them in Janurary. My check engine light has been coming on since January. I was told by Jerry's back in January, in order for this to be corrected, the dual exhaust system has to be replaced completely. Jerry's has beat around the bush, putting a bandaid on the situation and, the check engine light continues to come on. I have failed my emissions test because of this check engine light. The truck is in their possession for the 6th time and, I am the one calling them to check the status of the car. I have endured nothing but terrible customer service dealing with Jerrys. It's now April and i am still having to deal with this issue. I would not reccomend this dealership to my closest enemy. More
Brent White was personable and knowledgeable. He met me at the door and followed my direction and needs to the letter. I would recommend his services anytime. I purchased an Aveo - nice little car with goo at the door and followed my direction and needs to the letter. I would recommend his services anytime. I purchased an Aveo - nice little car with good gas milage. The wait was a little long for my liking - on a seemingly slow day - but all in all I had no problem. More
I had bee shopping for a new car for about two weeks visiting Honda,Nissan,Toyota and another Chevrolet Dealer, but my best experience was at Jerry's Chevrolet. Joe,s knowledge of the Malibu and electro visiting Honda,Nissan,Toyota and another Chevrolet Dealer, but my best experience was at Jerry's Chevrolet. Joe,s knowledge of the Malibu and electronics (On Star, XM radio)was great.He showed me things on this car that another Chevrolet dealer didn't even mention.What a good experience! Thanks Bruce P. Pirotte More
Brent was straight to the point and I enjoyed my time there while getting my car. His knowledge and character made a great combination. He was very sure we knew what every stepdad before he executed the there while getting my car. His knowledge and character made a great combination. He was very sure we knew what every stepdad before he executed the steps. I now not only recommend people for jerry's but to Brent in paticular. More
great experience, very friendly, polite and explained everything very well. Installed a GMPP turbo upgrade kit on my Pontiac Solstice. Finished on time, knew what they were doing. The technician explaine everything very well. Installed a GMPP turbo upgrade kit on my Pontiac Solstice. Finished on time, knew what they were doing. The technician explained everything to me and he was confident. the installation was great so far. recommend highly More
Brent White goes the extra mile for his customers. He advised to have the vehicle financed so we would keep an open line of credit. He took the time to take the vehicle home so that my Mom could test to advised to have the vehicle financed so we would keep an open line of credit. He took the time to take the vehicle home so that my Mom could test to see if she could easily get in and out of the car. He also set up my iPhone so that it would be connected with the car. He called into the auto insurance agent so I would receive the proper insurance for the new car. I would recommend Brent White to anyone who is looking for a new vehicle. He has your best interest in mind. More