Jerry's Chevrolet

Excellent experience! I was serviced by Mike Dupree, Charles Wicks & Larry Webb who were very nice, well spoken, & very informative. They were very patient with my indecis I was serviced by Mike Dupree, Charles Wicks & Larry Webb who were very nice, well spoken, & very informative. They were very patient with my indecisiveness. I was very pleased with my experience there. I walked away a very happy & satisfied customer! More

Definitely Recommend!! Had an excellent experience having my car serviced at Jerry’s Chevrolet. Short turn-around time on the job, reasonable prices, and service with a smil Had an excellent experience having my car serviced at Jerry’s Chevrolet. Short turn-around time on the job, reasonable prices, and service with a smile… Angele Liley, Charles, and Garrett took great care of me. Can’t thank you enough. Kudos! More

Definitely Recommend! Can't say enough good things about getting my car serviced at this dealership. Angele and Charles will take great care of your auto needs! I will defi Can't say enough good things about getting my car serviced at this dealership. Angele and Charles will take great care of your auto needs! I will definitely be going here for all my future repairs. More

Extremely Pleased During the course of our car buying experience, Larrell Wilson was extremely helpful and knowledgeable when answering our questions. Very pleased and During the course of our car buying experience, Larrell Wilson was extremely helpful and knowledgeable when answering our questions. Very pleased and happy with salesmen. More

Great sales professional, not so great sales manager. Lamont was very conscientious, attentive, and accommodating. He spent a great deal of time making sure that we were familiar with all of the accessori Lamont was very conscientious, attentive, and accommodating. He spent a great deal of time making sure that we were familiar with all of the accessories that the 2018 camaro had to offer. I took a test drive on the manual 6 speed and decided to purchase it. He tried to meet our price of $23,500 with our trade-in. Unfortunately, his sales manager, Walt McDonald, would not come down by $600 to meet our budget. Mr. McDonald stated that he would be "losing money on the car." We left Jerry's Chevrolet and decided to stop at Chevrolet Autonation on our way home. They did not have the 2018 camaro in a manual transmission, but I was able to purchase the exact same model in the 8 speed automatic for $23,500. The salesperson I dealt with didn't need to let me test drive the car or go through a tutorial because Lamont Jefferson had already reviewed it with me. Both my husband and I felt really badly that Lamont couldn't make the sale. Mr. Jefferson made a follow-up call to see if we were still interested in purchasing a car and if he could be of further assistance. More

Financing Nightmare! This is definitely the worst dealership that my spouse and I have done business with. Susan, the person in charge of financing at the dealership, does This is definitely the worst dealership that my spouse and I have done business with. Susan, the person in charge of financing at the dealership, does not return phone calls or respond to emails. We requested to have the GAP and extended warranty refunded back in Dec 2017, and as of today, the bank (PNC Bank) still has not received any refund back towards the loan, nor have we received anything. We were informed by Susan that it can take up to two months, but we are now approaching the three month mark. We have stopped in and asked her on two occasions, and the bank has even called there on our behalf, but she was unavailable to take the call. We recently purchased a new Tahoe from Koons in White Marsh and will not be doing business again with Jerry's. Yet, money that belongs to us is just floating around and we can't get an answer from Susan or Jerry's. More

poor customer service I brought my car in for a recall an ended up paying 800 dollars for repairs that they caused while servicing my car because the tech obviously did not I brought my car in for a recall an ended up paying 800 dollars for repairs that they caused while servicing my car because the tech obviously did not know what he was doing it should have taken a few hours it turned into 5 days More

Excellent Jason was my salesman. He was very courteous and patient with me. He did not pressure me and answered all my questions. He told me if I had future Jason was my salesman. He was very courteous and patient with me. He did not pressure me and answered all my questions. He told me if I had future questions, do not hesitate to call. More

Buying new car The salesperson that I had was Larry webb,sr. His get go personality was ok. However the manager on duty helped me to get what I really wanted in my c The salesperson that I had was Larry webb,sr. His get go personality was ok. However the manager on duty helped me to get what I really wanted in my car. Once achieving that, then we had to go through two more processes before completing the deal. Totally unnecessary time wasted. More

Best car buying experience I ever had I purchased a cruze from here and everyone was friendly and very knowledgeable about the product. Jason woods helped me find the right car for me. Cha I purchased a cruze from here and everyone was friendly and very knowledgeable about the product. Jason woods helped me find the right car for me. Charles wicks helped me get the vehicle in my budget. I will say all around I high recommend anyone looking for a Chevy to see Charles wicks or Jason woods you will not be disappointed. More