Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jerry's Chevrolet
Baltimore, MD
453 Reviews
Welcome to Jerry's Chevrolet! We're your local Baltimore dealership offering new Chevy & used car sales, service, new car leases, Chevrolet parts and tires, as well as auto financing. Our mission is to offer an unparalleled dealership experience by practicing an unwavering commitment , to our customers, community, each other and our products. We're located near Essex, Parkville and Towson area. Get directions to our dealership at 1940 E Joppa Road Baltimore, MD 21234, give us a call at (443) 219-3825, or send us an email.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 453 reviews
August 08, 2018
Smooth Sailing I walked in just to look around. I drove away in a brand new truck. This was the 1st time I purchased a new vehicle and my 1st truck. In the beginning I walked in just to look around. I drove away in a brand new truck. This was the 1st time I purchased a new vehicle and my 1st truck. In the beginning I was nervous and excited Mr. Webb and Mr. Wicks made it soo easy and stress and hassle free. I had my 10 years old son with me and we were in and out before he got bored. I would definitely recommend them and I will go to them in the future. Excellent customer service !!!! More
by Pbutterfly
August 08, 2018
SUPERB CUSTOMER SERVICE My experience was amazing from beginning to end. First being greeted by Mr Charles as I entered was so delightful and a great start to a car experienc My experience was amazing from beginning to end. First being greeted by Mr Charles as I entered was so delightful and a great start to a car experience that we all can be so scared of but I shall say that the amazing staff made it an awesome easy time. Also interacting with Larry and his professional explanation to each question I had was fantastic. He provided me answers to each question with patience and a huge smile on his face , I’m very please and have already recommended tons of friends and family that way. Keep up the good work because Superb customer service is hard to find. Thank you More
by Chesmilez1!
August 07, 2018
Customer Service From the moment you walk in the door the employees of Jerry’s are welcoming and positive. They speak to you and are eager to help. My experiences ther From the moment you walk in the door the employees of Jerry’s are welcoming and positive. They speak to you and are eager to help. My experiences there have been nothing short of amazing. More
by Trice
Employees Worked With
Charles Wicks
August 07, 2018
Friendly and Serving Jerry’s service department is awesome. I am always greeted with a smile whether my car is being washed or if something is wrong. Everyone has a pleasa Jerry’s service department is awesome. I am always greeted with a smile whether my car is being washed or if something is wrong. Everyone has a pleasant attitude. The waiting area is clean, inviting and spacious! I wouldn’t take my vehicle anywhere else to be serviced. More
by Trice
Employees Worked With
Angele Lilley
August 07, 2018
Good service From the moment I walked in the door he told me not to worry I was walking out the dealership that night with a new car and I did it was the best birt From the moment I walked in the door he told me not to worry I was walking out the dealership that night with a new car and I did it was the best birthday gift ever and was and Larry was so friendly he made me feel comfortable thanks larry More
by Suga
Employees Worked With
August 06, 2018
A Win Win , Felt like family . Will be Back!!!!!! Professional, and stress free. I came in told them my situation . Mr. wicks and Mike Dupree went to work for me . They showed me 3 options and educat Professional, and stress free. I came in told them my situation . Mr. wicks and Mike Dupree went to work for me . They showed me 3 options and educated me on the pros and cons of each , this helped me figure out what was the most advantageous deal for me in my current situation. I believe Mr. McDonald was the GM. very down to earth and just as helpful. This was my 1st time leaving a dealership not wondering if I had made the right decision . Loving My 2018 Equinox 2.0Lt!!! Marc B More
by Coach Bo
Employees Worked With
Walt McDonald, Charles Wicks, Brittany Blango, Michael Dupree
June 29, 2018
Will be a returning customer! The young men at Jerry's Chevrolet are amazing. Ever since we walked in the door we have felt that mr Mike Dupree was genuine and caring. He went out The young men at Jerry's Chevrolet are amazing. Ever since we walked in the door we have felt that mr Mike Dupree was genuine and caring. He went out of his way to accommodate our family.(we had our 3 small kids with us) He definitely has a real passion for helping people. Mr. Charles Wicks worked with the creditors until he got us a great deal. It was late at night when we came in and he kept on it until we got to a comfort point. Overall I would highly recommend coming here if you need a nice vehicle at a fair price! More
by KreerFamily
Employees Worked With
Charles Wicks, Michael Dupree
June 25, 2018
Exceptional Service to Me I was in a very difficult position with my life. I recently was involved in a hit and run accident and am a college professional. I needed a vehicle f I was in a very difficult position with my life. I recently was involved in a hit and run accident and am a college professional. I needed a vehicle for workshops and conferences from time to time and couldn't rely on public transportation. I contacted Jerry's Chevrolet to see if I was eligible to purchase a reliable vehicle. I first spoke to Brandon Michael and we made an appointment but I was anxious to get the process started. In receiving a phone call from Charles Wicks we began talking and went through the credit application. I visited the dealership a day before and met with Charles Wicks and Larry Webb and test drove the 2018 Cruz. Although I didn't qualify for the 2018 Charles Wicks worked with me to qualify me for a very nice 2016 Sonic. A few days later I came to the dealership and met with Charles and Brandon and drove away in the new to me vehicle. I would like to say it was a great experience and I thank all who worked with me. I also want to thank Mr. Wicks for ensuring me I would not be bothering him no matter how many times I called....LoL! Thank you great place to visit More
by Pat Lee
Employees Worked With
Other Employees :
Charles Wicks, Brandon Michael, Susan Landsman
June 01, 2018
Wonderful Dealership I recently took delivery of my brand new dream car – the Corvette Stingray with Z51 and 3LT packages. Jerry’s Chevrolet is truly an impressive organi I recently took delivery of my brand new dream car – the Corvette Stingray with Z51 and 3LT packages. Jerry’s Chevrolet is truly an impressive organization and the entire staff is very professional. My Sales Professional Brandon Michael was awesome and took the time to explain many of the features of the vehicle. Among other things he cranked the Bose radio, popped the hood to show me the engine, opened the trunk and changed out the second roof panel… and of course started the car to hear the growling V8. Naturally a test drive was done thereafter and I was hooked! The General Manager Walt McDonald was truly a pleasure to get to know. He explained the dealership’s philosophy in working with buyers in addition to helping me understand pricing… which was extremely fair. He also showed me some of the vintage models on their showroom floor. The rest of the staff that got me into the car was real delightful with which to work. Many thanks so much for making my dream come true… Autocross here I come! More
by Larry
Employees Worked With
Walt McDonald, Brandon Michael
May 29, 2018
Excellent experience! I was serviced by Mike Dupree, Charles Wicks & Larry Webb who were very nice, well spoken, & very informative. They were very patient with my indecis I was serviced by Mike Dupree, Charles Wicks & Larry Webb who were very nice, well spoken, & very informative. They were very patient with my indecisiveness. I was very pleased with my experience there. I walked away a very happy & satisfied customer! More
by dealership
