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Jerry's Chevrolet

Baltimore, MD

4.6
453 Reviews
Welcome to Jerry's Chevrolet! We're your local Baltimore dealership offering new Chevy & used car sales, service, new car leases, Chevrolet parts and tires, as well as auto financing. Our mission is to offer an unparalleled dealership experience by practicing an unwavering commitment , to our customers, community, each other and our products. We're located near Essex, Parkville and Towson area. Get directions to our dealership at 1940 E Joppa Road Baltimore, MD 21234, give us a call at (443) 219-3825, or send us an email.
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1940 E. Joppa Rd.

Baltimore, MD

21234

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Showing 453 reviews

July 08, 2021

This dealer is the absolute WORST !! I had the worst buying experience I have ever had. Long story short, I had to bring a STATE TROOPER with me to the dealer because they would not budge, ignored my More

by CLAIREMORTON223
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
MIKE DUPREE, DIMITRY CHEKHLATYY
Jul 12, 2021 -

Jerry's Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (410) 661-9100 to discuss your concerns, as your satisfaction is of utmost importance to us.

Jul 12, 2021 -

CLAIREMORTON223 responded

I paid 895.00 which is listed on my car finance paperwork (that I signed off on with Mike ) as a MD STATE INSP fee aka reconditioning fee to fix what was wrong with vehicle, and you all sold me a car that Should NOT have passed inspection!!! You even had it for 2 days to fix and still didn’t!! Sham!!! God knows what else was pushed through inspection besides the windshield!!! I called and emailed the salesman about getting my satisfaction survey and never got a response. Completely took advantage of a female car buyer!! I assume I don’t get calls about the survey because it will effect the bonus at the end of the month, just another scam. I spoke to Chevrolet HQ and they said I am entitled to my survey from the dealer which I never got because you all know it’s going to be scathing. I want my survey. I’m not calling that place. You all know who I am and have my contact information. You can call me. To date, despite your desperate and very public attempt to seem sympathetic and apologetic, NO ONE has returned a single call or email to me about my survey and complaint. Not one! You all are nothing but a complete SCAM from start to finish. Next stop is to contact the MSP get the report number for my complaint and call the FTC to file an official complaint and prompt and investigation with the State and Chevrolet. Review readers: Worst Dealership ever!!!!! DO NOT EVER BUY FROM HERE!!! Plenty of other options in the area!

July 05, 2021

I trust the Jerrys service dept .The work done by Jerrys service is pretty good and mostly timely.Ive been a customer for 10 years now. More

by Bigc1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Reidt
Jul 07, 2021 -

Jerry's Chevrolet responded

Thank you for taking the time to let us know about your experience with our service department.

June 17, 2021

I purchased a pre-owned automobile from Jerry’s and paid over asking price. I’ve tried to come up with a justifiable reason for doing so, but haven’t been able to other then dumb, dumb, dumb. I’m old More

by Lisa.holt
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Leo
Jun 22, 2021 -

Jerry's Chevrolet responded

Thank you for taking the time to leave us an account of your experience at Jerry's!

October 31, 2020

George William was very excellent when it comes to Sales and information I could not ask for a better sales person. A sales person like George will take your Company to the next level Best sales person More

by Curt morris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Landsman, Dave Reidt
Nov 03, 2020 -

Jerry's Chevrolet responded

Thank you Curt for letting us know about the excellent level of service you received from George. It is always much appreciated to hear about an amazing experience with a member of our sales staff!

October 18, 2020

When I arrived at the shop, George welcomed me and gave me a great deal. My truck is awesome and I would highly recommend his service. More

by Delightmgbemeje
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George
Oct 18, 2020 -

Jerry's Chevrolet responded

Enjoy that new truck! Thanks for the awesome review and letting us know how amazing your service with George was her at Jerry's!

October 17, 2020

Excellent service from our salesperson George and finance team in the purchase of our new vehicle. Were able to take a challenging situation into a positive for us. More

by rbnewsdesk
Customer Service
Recommend Dealer
Yes
Employees Worked With
George, Susan Landsman
Oct 18, 2020 -

Jerry's Chevrolet responded

So wonderful to hear that you had an amazing experience with our team here at Jerry's. Enjoy your new vehicle!

October 17, 2020

George Williams is THE BEST SALESMAN EVER, He has great Hospitality and was very understandable. He worked well with my budget plan and we succeeded. More

by kmassenburgbey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Williams
Oct 18, 2020 -

Jerry's Chevrolet responded

Thanks so much for this glowing review of your experience with George! So great to hear that he made your car buying experience so fantastic.

October 16, 2020

FROM THE MOMENT I WALKED IN, GEORGE WILLIAMS GREETED ME WITH A SMILE AND WAS WILLING AND READY TO HELP ME. HE ANSWERED EVERY, AND I DO MEAN EVERY SINGLE QUESTION I HAD ABOUT THE SUV I WAS ASKING ABOUT. AS More

by EQUINOX2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
george williams, TREVOR (not sure of the last name), Edward Foster
Oct 16, 2020 -

Jerry's Chevrolet responded

Thanks for the great review! We look forward to seeing you on your next visit.

October 15, 2020

I worked with George for sales and Cory for finance. This is a dream team. Absolutely the best experience I have ever had in purchasing a vehicle let alone 2. More

by Albethea26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory H for finance and George for sales
Oct 16, 2020 -

Jerry's Chevrolet responded

Thanks for the great review! We look forward to seeing you on your next visit.

October 11, 2020

This dealership recieved my car from Jerry's Toyota to repaint the roof due to it peeling out of nowhere. Upon receiving my vehicle after two weeks my car was philthy dirty. They had black fingerprints al More

by Black Jesus
Quality Of Work
Recommend Dealer
No
Employees Worked With
Neal Hillenbrand from toyota
Oct 13, 2020 -

Jerry's Chevrolet responded

Hello, This is actually the Jerry's Chevrolet page. Feel free to email the General Manager of Jerry's Toyota, Matt Bukowski, at MattB@JerrysAutoGroup.com if you would like to discuss this visit with him directly.

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