Jerry's Chevrolet
Baltimore, MD
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Had service done today. It was quick and painless. Brandon was my advisor. He is always smiling and very informative!!!!! It was quick and painless. Brandon was my advisor. He is always smiling and very informative!!!!! More
My service rep was excellent the service I received was excellent car was wash the coffees excellent car was wash the coffees More
I received a quote from Jerry’s on the internet, which I was very pleasantly surprised they honored with absolutely no hassle. Having been buying new cars for almost 50 years, this was the first enjoyable was very pleasantly surprised they honored with absolutely no hassle. Having been buying new cars for almost 50 years, this was the first enjoyable experience I have ever had. I will certainly be using this dealer in the future. More
Well established, good reputation, and good inventory. Showed proffessionalism and enthusiasm while answering questions during purchase Showed proffessionalism and enthusiasm while answering questions during purchase More
Very friendly people and when they told me what was wrong with my truck it took no time and when I said go head and do the work that to no time to do no more then 2 days they had my truck and I like that I r with my truck it took no time and when I said go head and do the work that to no time to do no more then 2 days they had my truck and I like that I really appreciate y'all helping me out. More
Very good experience with Jerry’s service department! After purchasing my pick up truck from Bob Bell Chevrolet in Belair, I took it back to have rear differential work done under warranty and they refus After purchasing my pick up truck from Bob Bell Chevrolet in Belair, I took it back to have rear differential work done under warranty and they refused to do the work because I had had the engine oil changed by a local service center which had nothing to do with rear differential. after explaining my situation with Wendy and Brennan they agreed to fix the rear differential under warranty. And did so in a very timely manner. Again, I’m very happy with Jerry’s Chevrolet service department. More
Went to look at a used car. I checked the night before that it was still available and was told it was. Drove 1 hour to dealership to test drive and was told it had been sold. N I checked the night before that it was still available and was told it was. Drove 1 hour to dealership to test drive and was told it had been sold. No apology, no explanation. More
Everything was great except I kept telling them that the engine light was on. They told me it would adjust and come back on Monday. That is wrong and I want a different car. Saturday evening they would b engine light was on. They told me it would adjust and come back on Monday. That is wrong and I want a different car. Saturday evening they would be closing and I should bring back Monday. I never experienced that in my lifetime. It should not have been sold that way. A Iwas buying a new care not a used car. More
Complete and thorough job. Thank you to my advisor Jacob. He kept me informed throughout the process. Thank you to my advisor Jacob. He kept me informed throughout the process. More
Told me the cost of total service was over $4000. 00. When I paid for Dio gnostic test paper work showed total cost of service if done would be $$2336.13 00. When I paid for Dio gnostic test paper work showed total cost of service if done would be $$2336.13 More