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Jerry's Chevrolet

Baltimore, MD

4.6
413 Reviews
Welcome to Jerry's Chevrolet! We're your local Baltimore dealership offering new Chevy & used car sales, service, new car leases, Chevrolet parts and tires, as well as auto financing. Our mission is to offer an unparalleled dealership experience by practicing an unwavering commitment , to our customers, community, each other and our products. We're located near Essex, Parkville and Towson area. Get directions to our dealership at 1940 E Joppa Road Baltimore, MD 21234, give us a call at (443) 219-3825, or send us an email.
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1940 E. Joppa Rd.

Baltimore, MD

21234

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Showing 413 reviews

August 17, 2024

Well established, good reputation, and good inventory. Showed proffessionalism and enthusiasm while answering questions during purchase More

by Chalie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh O
Aug 21, 2024 -

Jerry's Chevrolet responded

Thank you for sharing your review, we appreciate your business!

August 07, 2024

Very friendly people and when they told me what was wrong with my truck it took no time and when I said go head and do the work that to no time to do no more then 2 days they had my truck and I like that I r More

by Darlene Rowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Forwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Forwood
Aug 08, 2024 -

Jerry's Chevrolet responded

Thank you for sharing your service experience, we appreciate your business!

July 27, 2024

Very good experience with Jerry’s service department! After purchasing my pick up truck from Bob Bell Chevrolet in Belair, I took it back to have rear differential work done under warranty and they refus More

by rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Jerry's Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 09, 2024

Went to look at a used car. I checked the night before that it was still available and was told it was. Drove 1 hour to dealership to test drive and was told it had been sold. N More

by Skyrocket
Recommend Dealer
No
Employees Worked With
Chris Councill
Jul 10, 2024 -

Jerry's Chevrolet responded

We apologize for any inconvenience you experienced. If you would like to discuss further please email our General Manager at jhenry@jerryschevrolet.com

June 16, 2024

Everything was great except I kept telling them that the engine light was on. They told me it would adjust and come back on Monday. That is wrong and I want a different car. Saturday evening they would b More

by cawatson75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cory Hightower
3.0
This rating includes all reviews, with more weight given to recent reviews.
Adula Carr
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua
Jun 19, 2024 -

Jerry's Chevrolet responded

Thank you for taking the time to leave us your honest feedback. We'd like the opportunity to turn your experience around. Please reach out to us at (410) 661-9100 at your earliest convenience to discuss how we can turn this experience into a positive one.

June 15, 2024

Complete and thorough job. Thank you to my advisor Jacob. He kept me informed throughout the process. More

by kittykattj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Forwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Jerry's Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

June 03, 2024

Told me the cost of total service was over $4000. 00. When I paid for Dio gnostic test paper work showed total cost of service if done would be $$2336.13 More

by robert.coleman7475
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Prentice
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Jerry's Chevrolet responded

I’m sorry to see your visit warranted this review. Please email our service manager Wendy Hawkins at whawkins@jerrysautogroup.com or call 410-661-9100 if you would like to discuss your experience further.

June 01, 2024

My visit was very pleasant. Brandon listened to my questions and replied adequately. Everything was done More

by 20 BLazer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Jerry's Chevrolet responded

Thank you for providing a wonderful review of your experience with Brandon!

Jun 05, 2024 -

Jerry's Chevrolet responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 23, 2024

Hello, I’m always satisfied with the level of satisfaction when I come to Jerry’s. Jerry’s is always courteous and do a very well job fir the customers. More

by wstewart508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Jerry's Chevrolet responded

Thank you for providing a wonderful review of your experience with us! We do appreciate your kind words and look forward to working with you on future visits!

May 23, 2024

Had a great experience. My advisor help me tremendously. Overall I will be going back when I need work done on my vehicle. More

by meekiebaby4252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Jerry's Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!