Jerry's Chevrolet

25% increase in oil change price since Jan 2017 they charge an extra $2.58 for hazardous waste removal. And they charge an extra $8.38 for the labor for the oil change. And this results in $ they charge an extra $2.58 for hazardous waste removal. And they charge an extra $8.38 for the labor for the oil change. And this results in $.15 higher sales tax. $11.11 higher than before Jan/April 2017 $44.17 versus $55.28 I’d prefer if the price went up by a standard 3% per year matching the inflation rate of GDP. More

"A+" Sales Team From the moment I walked into the sales floor I felt welcomed and well taken care of. No hard-sell techniques or hassles, just an honest approach to s From the moment I walked into the sales floor I felt welcomed and well taken care of. No hard-sell techniques or hassles, just an honest approach to selling me a vehicle that met my needs and budget. Nice work...I'll be back! More

pleasant sales person larry webb this person stuck to the deal. no b.s. that I got from several dealers. I would recommend to other friends. avoid a lot of haggle stick to the deal. this person stuck to the deal. no b.s. that I got from several dealers. I would recommend to other friends. avoid a lot of haggle stick to the deal. More

service center So I bought a 2014 Chevy traverse in April. When I bought the car everything was smooth and I was on the road. I was offered complimentary oil changes So I bought a 2014 Chevy traverse in April. When I bought the car everything was smooth and I was on the road. I was offered complimentary oil changes, tire rotation, etc at the time of the purchase. A few month later my left tire kept sending a signal for the tire pressure. I was pumping my tire every other day. So I made the appointment for when my oil change was due. I bought maximum tire protection at the time of buying the vehicle. I told them that I had free oil changes and tire protection. Even showed the lady my papers. I was told a hr and a half and it ended up being three hours. Just to be told that there was nothing wrong with my left tire and that practically I'm a liar and my car alert was wrong. I went balistic and asked for a supervisor. Well that did no good cause she just ran me in circles like I was stupid. So I tell her to get my car out of the shop, then she tells me they moved my tire from the front to the back,! Why? Apparently I asked for a tire rotation. No I did not. And a tire rotation only means to move the tire I'm having problems with? . I told her that I need everyone's names so I can take my papers to my lawyer. She hands me my papers and I leave. That monday I received a phone call from an apparent operations director, saying I didn't pay my bill. I explained I had complimentary oil changes and other things for a year or up to 15000 miles. I then explain to him the problems I had while being there.. he then replys that I told them I was going to sue them! So having a lawyer look over papers and getting a second opinion on my tire means I'm going to sue them? I know for a fact that tire was bad and my husband swears he's seen something in the outer wall of it. So yeah if they plugged my outter wall then yeah I will take legal actions. Then he says he wants my tire fixed and to give me a car for the time it's being done. I told him to call back when my husband is home so we can figure out a time. I never recieved another call. I'm down to 25 pounds of pressure in the tire. So now my husband is leaving work early this week so we can go get my tire fixed. Figuring we have a once a year vacation coming and I refuse to allow Jerrys to ruin it by not fixing my tire. Il just go somewhere reliable and closer to home. I will never go back to Jerrys. I won't even waste my time buying a car from there again. I lost all trust in them More

🖤🖤🖤🖤 I went into Jerry's knowing exactly what car I wanted to get, I thought I knew almost everything that the 17' Cruze Hatchback had to offer but Jason s I went into Jerry's knowing exactly what car I wanted to get, I thought I knew almost everything that the 17' Cruze Hatchback had to offer but Jason showed me so many cool features that came with the car. He made my first car buying experience very relaxed & joyful! Jerry's has been so great & I will definitely recommend this dealership as long as they stick to what they are doing now and making sure they are making customer needs which they have met. More

Amazing!!!! I came in to buy a new car which i was not in the mood for in the first place my previous vehicle was totaled in accident. so to say i was a bit moody I came in to buy a new car which i was not in the mood for in the first place my previous vehicle was totaled in accident. so to say i was a bit moody from the jump was and understatement but right from the start my sales person and and General manager there were just flat out awesome while in the process of buy a car some other things had come up on my end and both of the gentle men went above and beyond for me they truly did work with me and what i had to offer which was pretty much nothing and still was able to get me what i needed for what i could afford. their professionalize was out of this world considering i was what you might call that difficult customer and there understanding for what i needed and what my budget was and that was not going to change i could not have asked for anything more form either of them and i truly thank both of them greatly i did not feel like they were just there to make money and send me on my way i felt like they were both genuinely trying to help me with my needs how often can you say that when buying a car for me never but i can this time there is no way to say thank you enough to the both of them Jason Woods my salesmen and Walt McDonald the general Mgr you both made the worst day and better day in the end even though i may not have looked like it i was happy and i am very happy with my car thanks again for going above and beyond for me!!!!!!! More

They are not very promising Please do not waste your time and money .. they have the worst customer service .. i will never again buy any vehicle from this delarship .. had a ver Please do not waste your time and money .. they have the worst customer service .. i will never again buy any vehicle from this delarship .. had a very bad experience. More

Predatory Sales Team The Internet Sales Manager, Charles Wicks, quoted me a higher price than on the Web site. When I brought it to his attention, he gave me the Web site The Internet Sales Manager, Charles Wicks, quoted me a higher price than on the Web site. When I brought it to his attention, he gave me the Web site price but then added freight and vehicle prep fees that hadn't been there before to bring the price right back up to where he wanted it to be. In addition, Jerry's is running a commercial that said they would offer 130% of Kelly Blue Book value for trade ins. Well, when I brought it up, Charles Wicks said it was supposed to be Kelly BLACK Book which is dealer pricing. I literally played the commercial for him on YouTube and caught him in a lie. Then Mr. Wicks became belligerent, so I asked to speak with his GM. Well that guy was just as rude and condescending to me. More

Purchasing a 2017 Chevrolet Cruze I purchased a vehicle this week & I was very satisfied with my salesperson Larell A. Wilson... Kudos to your 1/2 hour sales pitch prior to my week lon I purchased a vehicle this week & I was very satisfied with my salesperson Larell A. Wilson... Kudos to your 1/2 hour sales pitch prior to my week long decision. Mr. Wilson, is definitely a WINNER in my Book!!! More

They repaired my car if I would delete my post. They repaired my car as long as I took down my post or revising them! So I can't delete to I am revising the post! They repaired my car as long as I took down my post or revising them! So I can't delete to I am revising the post! More