Jerry's Chevrolet

very knowledgeable, works with you, explains what needs to be done in detail, and any issues, to be done in detail, and any issues, More

Arrived at 9am and Brennan and I went over what was needed and it was completed in a normal time for the service needed and it was completed in a normal time for the service More

The Whole team including mechanics down too house keeping work so hard to take care of everyone they work together and treat me like family 99.9% to 100% no questions asked they are the best. Even the front work so hard to take care of everyone they work together and treat me like family 99.9% to 100% no questions asked they are the best. Even the front room staff too people that sell cars take care of you go to Chevy Joppa Road. More

Jacob and Jerry Chevrolet was very helpful and understanding with my situation I give them a 10 they was very patient with me I will recommend Jerry Chevrolet to all my family friends and coworker understanding with my situation I give them a 10 they was very patient with me I will recommend Jerry Chevrolet to all my family friends and coworkers More

From the moment I enter the lot and was shown the first vehicle by mr. Abdula Carr who is very knowledgeable and I fell in love with car. vehicle by mr. Abdula Carr who is very knowledgeable and I fell in love with car. More

Wonderful experience with Heather who really listens and try to make the customer Happy. Always available to assist try to make the customer Happy. Always available to assist More

I had by far the worst experience of my life at this location yesterday. My car is in the shop for service in which I had just purchased my vehicle 2 months ago. So that made my so mad. But what set eve location yesterday. My car is in the shop for service in which I had just purchased my vehicle 2 months ago. So that made my so mad. But what set everything off is that I called to talk to the person who sold me the car. So I call and talk to the receptionist and asked her to transfer me to my salesperson so she does. The connection was kind of bad. He sounded really muffled on the phone. So I said I am having trouble hearing you. So he hung up so I called back and same thing and there was a lot of noise in the background. So I called back for the third time and once again not good reception so I asked can you hear me, so the reception got a little better and I said who am I speaking with. In which then the person who sold me my car then replied YOUR MOTHER!!!! I have never been so mad in my life that a place where I spent so much money to buy a car to have someone say YOUR MOTHER!!! when I asked who am I speaking with. Then when I asked him if he said that he said yes. If this is how you handle customer service at this location. Then I will never be back at this location ever again. I will take my business to another chevrolet location. I will never recommend this location to anyone ever again. More

Excellent service, fast, friendly,efficient service. Larry Webb IS the best, hands down!! Very knowledgeable! Larry Webb IS the best, hands down!! Very knowledgeable! More

Fast and friendly service. The waiting area is spacious, clean, and comfortable. I always leave feeling confident I was fully taken care of, from the purchase to my vehicle up The waiting area is spacious, clean, and comfortable. I always leave feeling confident I was fully taken care of, from the purchase to my vehicle up to the follow-up up maintenance. I will definitely be looking forward to doing more business with Jerry's Chevrolet in the future. More