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Jerry's Chevrolet

Baltimore, MD

4.6
451 Reviews
Welcome to Jerry's Chevrolet! We're your local Baltimore dealership offering new Chevy & used car sales, service, new car leases, Chevrolet parts and tires, as well as auto financing. Our mission is to offer an unparalleled dealership experience by practicing an unwavering commitment , to our customers, community, each other and our products. We're located near Essex, Parkville and Towson area. Get directions to our dealership at 1940 E Joppa Road Baltimore, MD 21234, give us a call at (443) 219-3825, or send us an email.
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1940 E. Joppa Rd.

Baltimore, MD

21234

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Showing 451 reviews

March 13, 2023

The service department sucks and the customer care person to. The service was horrible today More

by Dmac4259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 14, 2023 -

Jerry's Chevrolet responded

We apologize your experience was less than stellar. We will provide your review to our management team for their attention. If you would like to discuss your experience further, please email her at whawkins@jerrysautogroup.com or give us a call at 410-661-9100.

March 11, 2023

Everything went well. Jake was easy to talk with and explain my situation. He was able to get me a Lyft driver to take me home, and also identified the problem which was r More

by alanduj@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Forwood
Mar 12, 2023 -

Jerry's Chevrolet responded

Thank you for providing such a wonderful review on Jake and the service provided for you and your vehicle! We look forward to seeing you on your next visit!

March 11, 2023

Friendly and informative staff. I didn’t have to wait long for them to do the work even though they short staffed. They always try to look for deals and special for you. More

by Nakishanholmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2023 -

Jerry's Chevrolet responded

It's our pleasure to serve you! Thank you for your understanding and for choosing Jerry's! We appreciate your service with your vehicle and look forward to seeing you on your next visit!

March 04, 2023

I took my vehicle in for a diagnostic test. I waited 5 days to get my vehicle back, and had to go to them several times to pick it up only for them to continue to give me the run away. I neve More

by Niylah0924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tina Bolden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Reidt
Mar 05, 2023 -

Jerry's Chevrolet responded

Thank you for providing your feedback on your experience with us. We deeply apologize that your experience with us was a less than stellar one. Please email our Service Manager Wendy Hawkins at whawkins@jerrysautogroup.com or give her a call at 410-661-9100 to discuss your experience further if you would like.

February 27, 2023

Brandon and all staff that I encountered were pleasant, knowledgeable, and showed an interest in my comfort during my visit to have my car serviced. More

by Rmevans35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Jerry's Chevrolet responded

Thank you for providing such a wonderful review on the services provided for you and your vehicle! We appreciate you for choosing Jerry's and look forward to seeing you on future services!

Feb 27, 2023 -

Rmevans35 responded

Over many years, I have come to Jerry’s for all auto services.

February 22, 2023

I'm happy with the service that the mechanic did happy with the service Representative More

by margo4540
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Prentice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Jerry's Chevrolet responded

It’s our pleasure to serve you. Thank you for choosing Jerry’s!

February 16, 2023

Theses guys do an awesome job, price and time of work is really amazing every ones nice, Ms.Heather is so loving, i recommend this to everyone. ❤️👍🏾 More

by ml.redd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Heather is so awesome , Heather Wingerd
Feb 18, 2023 -

Jerry's Chevrolet responded

Thank you for your very kind words on Heather and the Chevrolet Service Team! We look forward to having you on your vehicle's next service!

February 15, 2023

Friendly and finished in a timely manner. I would definitely recommend the dealer to friends and family. More

by hillbillywarmonger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Wingerd
February 14, 2023

My experience at. Jerry’s Chevrolet was a very positive one, the service was on point with great care and attention. More

by soca323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Jerry's Chevrolet responded

It’s our pleasure to serve you. Thank you for choosing Jerry’s and we look forward to seeing you next time!

February 07, 2023

My service today was excellent. I was in & out with my oil change. Brandon was very informative. More

by Katrinal.scott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
Feb 08, 2023 -

Jerry's Chevrolet responded

Thank you for providing such a wonderful review on Brandon and the service provided for you and your vehicle! We look forward to seeing you on your next visit!

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